I'm the new Director of Audience at Town News. I had similar questions in my previous role as Digital Subscriptions Director at Lee.
Short term - we have a few options for immediate help. Our customer service reps can walk you through exporting active users to send a list of accounts to the school/organization to check their status. Another option is using a CSV Service if you'd like to allow access to a specific group of people/accounts.
Long term - I like your idea of applying some sort of date range to the accounts. This would take some doing, so I'd like to do some research and create a new ticket. Any other information or background you'd like to share?
Hi Mike,
I'm the new Director of Audience at Town News. I had similar questions in my previous role as Digital Subscriptions Director at Lee.
Short term - we have a few options for immediate help. Our customer service reps can walk you through exporting active users to send a list of accounts to the school/organization to check their status. Another option is using a CSV Service if you'd like to allow access to a specific group of people/accounts.
Long term - I like your idea of applying some sort of date range to the accounts. This would take some doing, so I'd like to do some research and create a new ticket. Any other information or background you'd like to share?
Thank you for bringing this to our attention!