Questions
0
Adding moderators to Facebook comment plugin
We keep getting the runaround from FB/Town News but we have no idea how or where to add additional moderators to the Facebook comment plugin on our news website. Anyone have any ideas on how to do this? The person who set up the integration left and we haven't been able to figure out how to actually delete spam comments from news stories. When we asked Facebook, they gave us script that Town News said it doesn't have in the system.
Customer support service by UserEcho
Hi Jenna! The Facebook Comments Plugin is going to be connected to a Facebook for Developers account. You would need to find out what Business or Profile has access to that account in order to add moderators or moderate comments. (P.S, I am a BLOX CMS user... I don't work for TN.)