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Questions
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Is there a plan to allow users to cancel a digital subscription in the user dashboard?
Our staff has decreased dramatically in the past few years and managing manual transactions for digital subscriptions can eat up time.
is there a plan to add an option to cancel a digital subscription in the user’s dashboard?
Customer support service by UserEcho
Relevant reading on this topic:
The end of “click to subscribe, call to cancel”? One of the news industry’s favorite retention tactics is illegal, FTC says
Exacty. I agree with the FTC. How soon will we have an online option to cancel for our customers?