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0
Answered

Why do photos export as bpm files?

arhoad@lnpnews com 4 months ago in BLOX Total CMS updated by David D. 4 months ago 2

Hello, it's currently VERY tedious to save high-res versions of photos out of Blox. There is an export option on each file when you right click, but the file downloads as a bpm file, which isn't readable by photo editing programs. Is there any way to export photos as usable photo files? Jpg? Png? This seems pointless to offer an export option for something that can't be used. Is there a setting somewhere that can be changed internally to allow a downloadable, usable photo format?

Answer

Accidentally deleted the response.

In Legacy Blox (the blue UI) there is currently not a way to do this. When you download an asset you get the full asset with all meta-data (headline, caption, tags, etc), which is a "bpm" file. To get the image itself, you need to open the preview of the image then right-click and save as. The format you will get will depend on your browser. Most modern browsers will request a webp from us. You can convert that with photoshop to another format if needed.

In NXT there is a download button, and there is a feature request to add this same functionality into Legacy UI as well, with a default of JPG format.

Thanks,

Joe Hansen
Director of Solutions Support

Blox Digital

0

Reflow "feature" is wrecking our pages

Evan Jones 5 months ago in BLOX Total CMS 0

We have an ongoing problem with the reflow feature while on deadline. Our editor is using InCopy to edit stories that are attached to the pages, but if I add any components to a story package that Blox didn't originally put onto the page (i.e. a new photo with a caption), the Reflow dialog will pop up and it will it will wipe out the caption and insert the story's text instead. Is there a way to prevent this from happening? We've learned that sometimes we just have to release the assets rather than allow this to happen.

0

Read Only issue in InDesign

Elizabeth Stephens 1 year ago in BLOX Total CMS updated by Evan Jones 1 year ago 1

I am looking for other sites that have troubleshooted InDesign showing files as Read Only or prompting a "can't save" message. We are two weeks into these issues and have not been able to identify the source of the issue. If you've dealt with this, please let me know what you did to resolve it. We are drowning over here.

0

Remote work and on prem TCMS

Ashley 2 years ago in BLOX Total CMS updated by Cody Dyer 2 years ago 1

We have an on prem TCMS appliance and we are trying to figure out a feasible way to allow our page designers to work at home without requiring VPN. The internet lag seems to be the biggest hurdle but we also struggle with giving access to the shared files without VPN. Is anyone doing this successfully and wouldn't mind sharing the setup? 

+3

Add options for longform display

Brad Boner 3 years ago in BLOX Total CMS updated 2 years ago 1

When placing assets in-line in Longform displays — particularly image and video assets — it would be nice if the "Inline display options" could be a little more robust. Right now for horizontal photos, the "default" and "full" widths display at the same size. Ideally, the "default" width would display images & video assets at 945px wide, and the "full" width option would display them at 1,140px wide (the same width that images display when the images asset is set to "Showcase". 

It would also be cool to have an option to "tile" images side by side, for instance have 2, 3 or 4 images display all in a single horizontal row across the 1,140 display area, and have their individual captions display beneath each image.

These options would give us more robust display options for long-form articles.

0

All photos not pulling in

It's strange, we just updated to the latest version of TownNews and when an asset has several photos (8-10) only 4 photos pull in after I selected all. Any thoughts? Is it a setting? It's happened several times.

+2
Under review

Faster way to get a teaser image

Lindy Ritz 4 years ago in BLOX Total CMS updated 3 years ago 7

We use teaser images now SO often now - esp. with the new template - that it might be nice to have a shortcut button to apply an image you are using as a Child asset as the teaser, without having to do double the work. How possible would that be?

0

Place multiple stories at once

Don Willis 3 years ago in BLOX Total CMS 0

I realize this is probably a little beyond a feature request and I'm sure many others have had this idea, but I think this would be a wonderful feature for Blox TCMS and a great time-saver for users.

What if we could place all stories on a page at once? 


I apologize if this is already a feature I'm not aware of, but If there were an additional setting that could tie a story package (element types with the same file reference) to an asset's "Display Priority," then another command could be added within the Blox menu, such as "Place All Stories," and Blox could then place all stories on a page at once by matching each story package with the display priority in the asset. Maybe there could be another Blox TCMS menu item for "Priority"?

I realize that print editions are a dying breed, but with all the staff cuts and hiring freezes, I think a feature that would allow someone to create a template snippet with multiple story packages and place stories simultaneously would be great. Page designers would be able to get a huge portion of that work done in a fraction of the time and go on and do another task while the stories were placing.


Anyway, it's just a thought I had. No need for replies. 

Thanks for listening.

+1

Location tab - adding maps

Tim Doran 3 years ago in BLOX Total CMS 0

I have loved the location tab that allows users to quickly add a locator map to a story by plugging in the latitude and longitude. Until recently the base map was, I believe, Open Street Map, which added a  locator icon to the map that allowed readers to quickly zoom to or see the location generally.

The Google Maps base map does not add a locator icon - unless I am missing a setting or something. I have tried it several times. Is there any plans, or the ability for users, to add  an icon? Providing a map that only shows a general location does not make the map very useful. 

Thank you in advance for the consideration. 

Tim Doran

News editor

The Bulletin, Bend, Ore.

+4

Feature request: "Read More" page break to put content in front/behind paywall

Brad Boner 3 years ago in BLOX Total CMS 0

Would like a feature where we can insert a sort of page break in-line into an article asset in Blox that would put everything before the break in front of the paywall, and everything after it behind the paywall. So for instance, we could insert a "Read More" page break after the first 3-4 paragraphs of a story, so readers would be able to view those 3-4 paragraphs for free, but when they click on "Read More" they would be prompted to log into their existing account (if they weren't already logged in), or sign up for a subscription.

+4
Completed

Feature request: Notifications for editors

Dave Gould 3 years ago in BLOX Total CMS updated 3 years ago 4

Would it be possible to set up an automatic notification system where an editor receives some sort of notification/email when a reporter files a story and/or updates its status? 

Answer

While we don't have an integrated notification system, we do fire webhook events during assets save, and in the new few weeks will be adding support for triggering webhooks when an asset changes workflow process.

We have some customers who use tools like Zapier to consume the webhooks and trigger an email or similar. If you have access to a basic developer, the would also be able to create a system to listen to them.

Joe Hansen

Director of Solutions Support

TownNews

+1

Feature Request: Choose photo presentation on document placement

Heather K. 3 years ago in BLOX Total CMS 0

It would be helpful in the Child Asset placement window to be able to choose the image presentation mode you need. This would be especially helpful for mugshots where the mugshot presentation mode hasn't been set in Blox (either intentionally or not).


It would save a lot of time to have the option to check a box/choose a presentation change for each photo in the Child Asset window while placing, instead of having to back out of placing the asset and then go open each mugshot individually and change its presentation. 

We also do have some editors who don't want their mugs to display with the mug presentation online. So those images don't need that setting online, but they do need that mugshot treatment on InDesign pages.

+2

Is there a plan to allow users to cancel a digital subscription in the user dashboard?

Joel Kight 4 years ago in BLOX Total CMS updated 4 years ago 2

Our staff has decreased dramatically in the past few years and managing manual transactions for digital subscriptions can eat up time. 
is there a plan to add an option to cancel a digital subscription in the user’s dashboard?


0

Lost preference to uncheck Do Not Publish by default

John Zavinski 4 years ago in BLOX Total CMS 0

What happened to the preference setting that allowed you to upload a batch of photos and have them automatically go live? The pref for newly created items vanished about a week ago. Now, if you upload a half-dozen photos, you have to go through a multiple-click process for each of them to uncheck Do Not Publish. The only alternative is, if they have a common name, to search and do a batch edit, also involving many steps.

you may not want a story to go live, but you can quickly check Do Not Publish before you start populating the story form fields or assigning it sections. Photos are more harmless to have live before the story. And often you're not uploading pix until just before the story goes live, anyway.

Separately, there also have been far more incidents lately where you can upload one or more images from within a story file but they don't link to that story. You have to search for assets individually to find and link -- another, frustrating step on deadline.

0
Answered

Keywords In Blox TCMS

Jim Sacco 4 years ago in BLOX Total CMS updated by Joe Hansen (Product manager) 4 years ago 1

Having issues with reporters typing in keywords into BLOX TCMS. They can only use keywords already in and can't create their own. 
However, I can keyword whatever I want as an editor. Any ideas or help? Can i make a keyword list?
Thanks.

Answer

Jim,

There is a user permission that controls who can create keywords. You can look at the group that reporters are in under the Users admin -> Settings panel. Open the group. If you look at permissions, you can add a new one under Editorial -> Assets -> Create Keyword Tags. They need to have that access in order to create new ones.


Otherwise they can only use pre-defined keywords (which can help control keyword spam and typos). The keywords list is maintained in Site Settings in the main blox menu. Then look for keywords. Reach out to our CS team if you need further help with this.


Thanks,

Joe Hansen

TownNews Senior Solutions Team Lead