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Ideas
Feature request: Notifications for editors
Would it be possible to set up an automatic notification system where an editor receives some sort of notification/email when a reporter files a story and/or updates its status?
Answer
Yes! This is a HUGE gap in the Blox daily workflow. I'd argue that this is a long overdue feature and vital in the daily production of news content.
While we don't have an integrated notification system, we do fire webhook events during assets save, and in the new few weeks will be adding support for triggering webhooks when an asset changes workflow process.
We have some customers who use tools like Zapier to consume the webhooks and trigger an email or similar. If you have access to a basic developer, the would also be able to create a system to listen to them.
Joe Hansen
Director of Solutions Support
TownNews
Thanks Joe. Unfortunately we don't have access to a basic developer. Is there some sort of documentation for this?
Joe, with all due respect, that's not a realistic solution for most teams. We're looking to Town News for solutions on issues like this.
Customer support service by UserEcho
While we don't have an integrated notification system, we do fire webhook events during assets save, and in the new few weeks will be adding support for triggering webhooks when an asset changes workflow process.
We have some customers who use tools like Zapier to consume the webhooks and trigger an email or similar. If you have access to a basic developer, the would also be able to create a system to listen to them.
Joe Hansen
Director of Solutions Support
TownNews