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I am having trouble with posting an e-edition.

Katelyn Mary 2 years ago in BLOX CMS updated by Joe Hansen (Product manager) 2 years ago 1

I am having trouble with an e-edition. I have sent the files twice and nothing is showing up on the back end. Can anyone help with this? I use to be able to push the job manually but I can't find that option anymore. Help? 

Answer

Answer
Answered

Katelyn,


You should open a customer support ticket when you have issues, the community forum is not the place to look for support.


support.townnews.com would be where you submit your ticket with all your details, including your domain and the publication you are trying to upload.


thanks,

Joe Hansen

TownNews Director of Solutions Support

Answer
Answered

Katelyn,


You should open a customer support ticket when you have issues, the community forum is not the place to look for support.


support.townnews.com would be where you submit your ticket with all your details, including your domain and the publication you are trying to upload.


thanks,

Joe Hansen

TownNews Director of Solutions Support