Questions
Can't create polls
Is anyone else having issues creating poll assets? Every time we try to create a new poll we get the message "Preparing asset editor," and that's it.
I'm wondering if this s something unique to us or is it a larger problem.
Answer
It's not just you... tried this on a couple of different sites I have access to, in both clusters(ny,ch) and the UI hangs at the place you mention.
Checking the Dev/Console in the browser I see the error that's locking this up (see below.)
This appears to be a newly introduced bug in the software.
VM303:1 Uncaught TypeError: Cannot read properties of undefined (reading 'answers')
at S.setData (eval at success (eval at require (tncms.js:5794:6)), :1:5823)
at constructor.initAsNewAsset (asset.js:4513:16)
at callback (eval at require (tncms.js:5794:6), :1:12885)
at ajaxCallback (tncms.js:4210:23)
at Ext.data.Connection.handleResponse (ext-all.js:40398:6)
at f (ext-all.js:38225:14)
at m (ext-all.js:38248:16)
at ext-all.js:37633:59
Thanks for letting me know that we're not alone. I've opened a support ticket, so hopefully TownNews will get this fixed soon.
Hi Maureen - This appears to be a bug. Thank for your letting us know! Please keep an eye out for release notes for a fix.
Customer support service by UserEcho
Hi Maureen - This appears to be a bug. Thank for your letting us know! Please keep an eye out for release notes for a fix.