Ideas
AI chatbot for readers
Has anyone integrated a chatbot on the front end for readers that searches your your content and responds to questions? Or is something like that on the roadmap for Blox?
There is interest in creating one, but I'm not sure how the integration would work and I thought I would see if someone else has something like this so we aren't recreating the wheel.
Answer
At this point we are investing our approach to better search. We're concerned about just general search as you can see on Washington Post, which returns old content as well as new content. Additionally, AI doesn't have a good grasp on local information, like "give me stories about the mayor" doesn't have context. It's something we're actively talking about. We also want to make sure it doesn't impact page views, we want people to actually read the articles, not simply get an AI summary. Stay tuned as we roll out solutions in our NXT platform.
Joe Hansen
Director of Solutions Support
Blox Digital
Customer support service by UserEcho
At this point we are investing our approach to better search. We're concerned about just general search as you can see on Washington Post, which returns old content as well as new content. Additionally, AI doesn't have a good grasp on local information, like "give me stories about the mayor" doesn't have context. It's something we're actively talking about. We also want to make sure it doesn't impact page views, we want people to actually read the articles, not simply get an AI summary. Stay tuned as we roll out solutions in our NXT platform.
Joe Hansen
Director of Solutions Support
Blox Digital