Under review

Mobile Touch 5

Craig V 10 years ago in BLOX CMS updated by Jacki Gray 9 years ago 4
Why does our mobile touch 5 pages bounce the user back to the top? I know it may have to do with everything not fully loaded as you scroll down but this does not happen on desktop version.
I turned on ajax from the url customization tab and that fixed it.
After making this change, which says it would fix the problem, I came to the conclusion that it did not. If anyone has any ideas how to stop this from happening, let me know. thanks.
Under review
Hi Craig!

I went through some of our example sites (such as m.showcase.bloxcms.com) and some other customer sites, and I didn't see this happening there - though I was able to reproduce it on your site.

At first glance, it looks like something on the page (most likely your DFP ads, if I had to guess) is re-writing the DOM after it is loaded.

If you want to submit a Customer Support ticket, we can have someone look at it more closely.
This happens on our mobile site, too.