0
Answered
In the past month has anyone else had a huge spike in their 403 errors in Google Webmaster Tools?
I've gotten a huge spike in 403 errors in Google Webmaster Tools since about May 21st. And 99% of those have "content/tncms/live/mysitehere.com" in the url. Has anyone experienced this or know about this issue?
Answer
Under review
It sounds like a broken link somewhere (that has a / at the beginning for example, when it shouldn't). What is the actual URL? I assume mysitehere.com is not really what it says? If you don't want to post your real information here, please submit a ticket to Customer Support and we can look through your site. :)
It's really all site sections but a few of them are AP and have probably expired so I won't link them. Here are some examples:
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/vassa-cate-hall-of-fame-bio/article_ea9dc1fa-7b5d-56f7-804d-1780dee235a8.html
(linked from: http://www.thebrunswicknews.com/news/local_news/vassa-cate-hall-of-fame-bio/article_ea9dc1fa-7b5d-56f7-804d-1780dee235a8.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/woman-generates-support-for-thiokol-memorial/article_2594ac52-38c5-528b-8bbc-544442298e0e.html
(linked from http://www.thebrunswicknews.com/news/woman-generates-support-for-thiokol-memorial/article_2594ac52-38c5-528b-8bbc-544442298e0e.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/bystanders-help-victim-of-wednesday-morning-crash-that-snarled-traffic/article_34748946-a1b4-531e-9c67-893af639ac4c.html
(linked from http://www.thebrunswicknews.com/news/local_news/bystanders-help-victim-of-wednesday-morning-crash-that-snarled-traffic/article_34748946-a1b4-531e-9c67-893af639ac4c.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/sports/local_sports/plenty-on-the-line-in-region/article_8e56a56f-422d-5089-991c-3b8fb37c0f80.html
(linked from http://www.thebrunswicknews.com/plenty-on-the-line-in-region/article_8e56a56f-422d-5089-991c-3b8fb37c0f80.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/obituaries/peggy-james/article_160abc39-54a3-5b26-b1ae-a557ce0a018e.html
(linked from http://www.thebrunswicknews.com/obituaries/peggy-james/article_160abc39-54a3-5b26-b1ae-a557ce0a018e.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/vassa-cate-hall-of-fame-bio/article_ea9dc1fa-7b5d-56f7-804d-1780dee235a8.html
(linked from: http://www.thebrunswicknews.com/news/local_news/vassa-cate-hall-of-fame-bio/article_ea9dc1fa-7b5d-56f7-804d-1780dee235a8.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/woman-generates-support-for-thiokol-memorial/article_2594ac52-38c5-528b-8bbc-544442298e0e.html
(linked from http://www.thebrunswicknews.com/news/woman-generates-support-for-thiokol-memorial/article_2594ac52-38c5-528b-8bbc-544442298e0e.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/bystanders-help-victim-of-wednesday-morning-crash-that-snarled-traffic/article_34748946-a1b4-531e-9c67-893af639ac4c.html
(linked from http://www.thebrunswicknews.com/news/local_news/bystanders-help-victim-of-wednesday-morning-crash-that-snarled-traffic/article_34748946-a1b4-531e-9c67-893af639ac4c.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/sports/local_sports/plenty-on-the-line-in-region/article_8e56a56f-422d-5089-991c-3b8fb37c0f80.html
(linked from http://www.thebrunswicknews.com/plenty-on-the-line-in-region/article_8e56a56f-422d-5089-991c-3b8fb37c0f80.html)
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/obituaries/peggy-james/article_160abc39-54a3-5b26-b1ae-a557ce0a018e.html
(linked from http://www.thebrunswicknews.com/obituaries/peggy-james/article_160abc39-54a3-5b26-b1ae-a557ce0a018e.html)
Answer
Answered
Hi there!
From what I can tell so far, this looks like a bug on our front-end templates. I scheduled a fix for it in our upcoming Zen release, so it should be available next week.
Let me know if this helps! Thanks!
From what I can tell so far, this looks like a bug on our front-end templates. I scheduled a fix for it in our upcoming Zen release, so it should be available next week.
Let me know if this helps! Thanks!
I've still been getting an increasing number of these errors. It's even in really old stories like this:
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/aclu-challenges-public-gathering-ordinances/article_e8452b98-011f-59fb-85a4-9c54d38aa799.html
linked from http://www.thebrunswicknews.com/news/local_news/aclu-challenges-public-gathering-ordinances/article_e8452b98-011f-59fb-85a4-9c54d38aa799.html
http://www.thebrunswicknews.com/content/tncms/live/thebrunswicknews.com/news/local_news/aclu-challenges-public-gathering-ordinances/article_e8452b98-011f-59fb-85a4-9c54d38aa799.html
linked from http://www.thebrunswicknews.com/news/local_news/aclu-challenges-public-gathering-ordinances/article_e8452b98-011f-59fb-85a4-9c54d38aa799.html
Hi there!
I looked through your site and I don't see anything that could be causing this now that we've fixed that bookmark URL. I wonder if we're somehow seeing cached pages with the bad bookmark URL on it? Regardless, would you mind creating a support ticket (reference this post, please), and we can have a developer look into it more in depth? Thanks! :)
I looked through your site and I don't see anything that could be causing this now that we've fixed that bookmark URL. I wonder if we're somehow seeing cached pages with the bad bookmark URL on it? Regardless, would you mind creating a support ticket (reference this post, please), and we can have a developer look into it more in depth? Thanks! :)
Customer support service by UserEcho
From what I can tell so far, this looks like a bug on our front-end templates. I scheduled a fix for it in our upcoming Zen release, so it should be available next week.
Let me know if this helps! Thanks!