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Anyone else's ads just lose ALL of their impressions and clickthrus?
Nick 8 years ago
in BLOX CMS
•
updated by Patrick O'Lone (Director of Software Development) 8 years ago •
1
Checked my ads around 4:30 p.m. and everything was fine. Checked again at 5 p.m. and several ads lost ALL of their impressions and clickthrus. Some ads didn't lose all of their impressions but did lose tens of thousands. This happened on all three of our BLOX sites.
Answer
Answer
Answered
On May 13th, 2016, we made an emergency change to our stats software to fix legacy ad tracking. Stats were temporarily reset back to April 5th and reprocessed. All ad stats should have been reprocessed and restored early on Saturday, May 14th, 2016 including the missing data between April 5th and May 13th.
Customer support service by UserEcho
On May 13th, 2016, we made an emergency change to our stats software to fix legacy ad tracking. Stats were temporarily reset back to April 5th and reprocessed. All ad stats should have been reprocessed and restored early on Saturday, May 14th, 2016 including the missing data between April 5th and May 13th.