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Customer's account keeps getting disabled
flgwallb 7 years ago
in BLOX CMS
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updated by Patrick O'Lone (Director of Software Development) 7 years ago •
1
I have a customer account that keeps getting disabled (at least once per week). And once I unlock it, he says that he still cannot login. I'm hoping that someone might have a solution
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It's probably best to submit a support ticket so a customer service representative can help troubleshoot what might be happening with this account. There are a lot of variables that could cause a user to have issues ranging from browser plugins (like ad blocking), account sharing, or just plain old user error.
Customer support service by UserEcho
It's probably best to submit a support ticket so a customer service representative can help troubleshoot what might be happening with this account. There are a lot of variables that could cause a user to have issues ranging from browser plugins (like ad blocking), account sharing, or just plain old user error.