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Upgrade needed in system
Please add the capability of embedding from DocumentCloud.org. They have developed powerful journalism tools that go beyond the usual PDF. Thank you.
Customer support service by UserEcho
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Do you mean built-in, native support? I've never used Document Cloud before, but it looks like you can just embed docs on your site with the snippits they provide. https://www.documentcloud.org/help/publishing
You should be able to make the docs as an HTML asset and bring it directly in, or attach it, to your article. They all seem to run on this loader: " //assets.documentcloud.org/notes/loader.js " so you could copy that into your custom site js and then you won't have to load it with each snippit.
I'm asking for the capability of using their document embed viewer, similar to embeds with YouTube, etc.
I just rebuilt one document set of campaign finance reports using DocumentCloud's URLs. This was very labor intensive compared to the quick cut-and-paste it would have been with the embed.
https://www.dentonrc.com/news/denton/denton_city_council/city-of-denton-campaign-finance-reports/article_c6e78c08-d48f-5b5b-aea9-08d8a3adf3fc.html
When we migrated from Serif over to Town News, none of the embeds in our stories came with. So, are you saying that somewhere in our customization that was neglected? Who can fix that, because I already asked the tech support folks to fix it and they said to ask for it in the next version.
nm ... just figured out how to use the HTML asset feature. Thanks!