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That option is available but it only works if the subscription hasn't expired. The setting is in "My Dashboard" and then "Manage services." If they are subscribed they will see their service and they can edit their credit card info. If the subscription has expired they have to go through setting up a brand new subscription.
The code was right before the closing head tag. It was in the templates FLEX>Components>_Site>macros>option.head.utl. It loaded a script from cloudfront.net. There are other instances of scripts from cloudfront.net but I think it's actually a legitimate host. But the code from this Insticator company was bogus.
Did you have an Insticator ad on your website? That may be something TownNews wants to take a look at. If two of their websites have the same problem, there may be more.
I'm pretty sure mine came from an ad that was on our page but wasn't supposed to be there. It had the text "Insticator" on it. I'd never heard that so I searched our source code and found specific ad code. It was right before the <head> closed. When I deleted that the Insticator ad went away and the redirects stopped. What's your website?
![](/s/attachments/10530/1/125/0ba286e4043c674417ba49ac6fa4d44d.png)
I want to set the record straight on this in case someone has similar problems in the future and reads this. Our problem wasn't Outbrain. We had rogue code that was inserted into head of the page. I'm still not sure how it got there as TownNews didn't insert it and we sure didn't. Once I removed that code the problem stopped.
Our site is HTTPS. We aren't having problems with people spamming our sign-up. It's just redirects to spam websites.
Any idea how much closer this is to being released?
Did you included fixed-big-ad-top-asset, fixed-big-ad-middle-asset and fixed-big-ad-bottom-asset? I have those three and automatic-ad-asset. I think the first three load and then the automatic ad loads if there are enough paragraphs. I'd like to look at the page source to see how it compares to mine.
Customer support service by UserEcho
Try clearing your Facebook app cache. I've gone to about 10 stories on your website through my Facebook app and haven't gotten anything. But I know how these redirects are. You think they're gone and then they'll pop back up. To get to the cache in the app go to the hamburger menu, Settings & Privacy, Account Settings, Browser, Clear Data.