Welcome to the BLOX Digital (formerly TownNews) customer community! Connect with other BLOX Digital customers—and with us—to suggest features, share best practices and ask questions.
Though BLOX Digital representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
Web API -- Get List of Users?
There are APIs to check if a user exists, get user data, update users, delete users, etc. -- but not one to retrieve a list of users. That would seem like an obvious query -- am I missing something?
<paid> field in RSS feed
I'm trying to get certain stories to be outside our Whiz app paywall. It seems like the app determines what's behind or outside the paywall based on the <paid> tag. <paid>1</paid> is behind the paywall and <paid>0</paid> is outside. Is there a way to manually change that for specific assets?
I could do it with section tags but I don't want it to link to a section tag that's only reason for existing is to stop the paywall. The reason for this is I want to be able to send push notifications linking to specific assets but I want them to be free if I push them. I could set up a "push" section tag but on the website I don't want the asset to be on the URL /push/article_658aae14-6597-51fd-aaea-43d1056cf9a9.html.
Syncing section tags in TCMS and CMS
We recently upgraded to TCMS.
I added a new section tag in CMS and altered the block where i want to pull stuff into.However, that tag is not in TCMS. I have tried creating it in TCMS in hopes that it would go to CMS but it isn't there.
Please help! How do I get section tags to sync.
My developer figured it out! He changed the feed to an atom feed and it scraped the image. Here's how one of my feeds are set up. It is pulling from a keyword search of "washington county." The ips=300 is contraining the image to a width of 300, so you can adjust that to whatever size you'd like. Just make sure you also add the *|RSSITEM:IMAGE|* to you RSS code where you want the image to appear.
Hi-DPI/retina ads
I am curious if anything's in the works for high-resolution ads. Our site looks great on Retina Macs and hi-DPI phones and tablets but the ads look fuzzy since they are still at 72 ppi. Maybe have the ability to upload something proportionally larger (2-3x) in the same spots (like a 900x750 would be allowed in a 300x250 spot and smashed to fit)?
This occassionally pops up when I load site on mobile
Anyone know why this would be popping up when I try to load my mobile site?
Custom Fields / Custom Assets Support
Currently, we can create/update/delete editorial assets in the API. That's great!
Also, making custom JSON search components, we can control the search results returned in JSON a bit. That's great too!
However, unlike CMS systems like Directus, WordPress, and others, we cannot create custom fields. We can have custom properties, but they are not searchable, or have a input type (like date, integer, sting).
Currently you can search with and create content for per-defined fields for certain types of classifieds assets. COuld we have a way to create/modify custom fields for classifieds and editorial assets?
Current use case: Things like charts, school closings, and other various ideas for "custom"/pre-defined content types could be handled pretty easily in Blox CMS with little outside code (if at all).
Creating/Editing Editorial/Classified Assets via Webservices API
Just wondering if that's a planned feature or not.
GDPR and EAA/EU availability
Is there a timeline or plan for when sites might be available in the EAA/EU again? I know that the Missourian is somewhat of an outlier, being at a journalism school, but we have a large number of alums and readers in the EU, and also send profs over there to teach quite often. Our London and Brussels programs would sure like to be able to view our content.
(I know everyone is dealing with this, I don't mean it to be a knock at all, but just want to know what to tell people when they ask me.)
thanks, Rob
How do you handle articles for Content Exchange?
When I add the tag for Content Exchange, #tncen the article doesnt not run on my site. How can I run the article on my site AND send it to the Content Exchange Network?
Preview Site no longer has a "Remember Me" at the login screen.
Several employees have informed me that when they preview the site while previewing a story, the are logged out where as they used to stay logged in regardless if they were in the live site or preview site.
Can't search for Elections Stats assets
BLOXeption feature
A Wordpress widget I use frequently allows the creation of block regions like the BLOX wireframes. You can actually use that widget to create a block region within a block region in which you then place the content blocks. It's a sort of block-ception(to use a portmanteau of block and the movie Inception).
I was trying to create a custom page earlier and I'd love to be able to do the same thing in BLOX I can with Wordpress. I'm calling it BLOXeption. Basically you could create wireframes within the standard BLOX wireframes. This would really open up the ability to customize pages immensely. You would just have to setting determine how each new wireframe collapsed as the screen width changes.
Looking for author and byline field for collections
We are setting up Google Data Studio dashboards for reporters and editors. However collection assets don't roll up under reporter totals because they don't have author/byline fields available.
Auto-posting of weather warnings and advisories?
Customer support service by UserEcho