Please submit a support ticket at support.townnews.com for any issues like these. The community forum is designed for discussions around features, use cases, and other "commentary"..

Director of Solutions Support

Tyler, yes this is still available (though probably a bit out of date considering it was 2015) on our TownNews.com site.

https://townnews.com/news_room/webinar-focus-on-search-engine-optimization-seo---march-2015/article_39f654c6-c72a-11e4-887f-4fbae220a391.html

TownNews Senior Solutions Team Lead

Jake,

I've created a ticket on your behalf to research this issue. The ticket number is 913116. You don't appear to be a contact in the system, so I assigned it to Pam Mathes. Updates will be made through that ticket. 

Can you provide any more information about this? If you could submit a support ticket or provide your domain we can look into the issue. Speaking at the platform level, we have not done anything that should impact image quality downstream. When these types of issues crop up, they are generally related to an image being resized heavily by CSS instead of being generated at the necessary size by our image proxy system.

So if you could either submit a ticket and reference this community post, or reply with your domain name and an example that would be awesome!

Thanks,

Joe Hansen

Skye, your ticket had to do with a customization you had for a page title text macro that was bleeding thru to some javascript functions. We've made the change to fix this for your site.

Thanks,

Joe Hansen

TownNews Senior Solutions Team Lead

Eric,

This would be a fairly easy feature to add to a block if you wanted a custom version of one. Or it could be done globally via javascript for the full page.

If you wanted to pursue that for your site, just reach out to our CS team.

Thanks,

Joe Hansen

Erik, you just need to submit a ticket to customer service and indicate what you'd like to do.

The way that block for them works is that it's a block like any other, where you simply have assets displayed with the preview image. So it's just using the regular article and does require there be an image. 

If all of that work, just submit that ticket with the detail that you want to duplicate what was done for them and you should be good to go.

Joe Hansen

Are you thinking of a page like this:

https://www.telemundoatlanta.com/insta_noticias/

Jenna,

Yes! We have a built in NITF feed for newsbank and work with them for a lot of our customers. Just submit a Customer Service ticket and we can get that set up for you.

Jim,

There is a user permission that controls who can create keywords. You can look at the group that reporters are in under the Users admin -> Settings panel. Open the group. If you look at permissions, you can add a new one under Editorial -> Assets -> Create Keyword Tags. They need to have that access in order to create new ones.

Otherwise they can only use pre-defined keywords (which can help control keyword spam and typos). The keywords list is maintained in Site Settings in the main blox menu. Then look for keywords. Reach out to our CS team if you need further help with this.

Thanks,

Joe Hansen