Hey Nick!

Good question. It would be broken down on your bill (or the check we send!!) but we hope to get a better reporting method going forward. The company we work with has said they are working on a reporting API, so depending on how that goes we may be able to do further integration.

Thanks!

Hey Robert,

Please submit a Customer Support ticket on this and they may be able to help. We do have various types of logs and may be able to search for some activities, depending on how long ago it was.

Hey Kevin,

The reason I asked about the use case was because we're working on a few things related to how assets show up in blocks. These are still being defined a bit, and the ideas may change slightly depending on how it is implemented, but in general:

- You would be able to pin a story to any spot in the list of stories.

- You would be able to drag any naturally-appearing story in the grid and it would become pinned.

- And, you would be able to add things to a block while in the asset editor.

So, I would hope that those items may help alleviate the need for the start time changes, perhaps - since you could still have the start/date time order, but if you wanted to change something, you could.

Do you think that would work for you?

That being said, I think it is reasonable to have date changes possibly behind a permission that could be removed (a permission would make it an optional thing)... We do have "modify assets" as a permission now, but I assume these are your editors so it is their job to move things around, rather than reporters who shouldn't be doing it?

Anyway, since we're talking about throwing piles of money around ;), I'll ask our dev team to see what possibilities there may be.

I can follow up on this. I had asked someone about this previously, but there is a lot of logic to it so we wanted to get all of the details, and I'll have to check where that is.

Basically, the title is different depending on:

- What page is it (front vs. section vs. story vs. classifieds category vs business category vs business details, etc.)

- Your site motto (which is only used on some pages, not all)

- Your URL keywords

- Your URL section name

But, I will follow up and try to get all of the logic.

That being said, if you want to change the logic as stated, the only way really is to overwrite that macro. It may be something that we need to add a feature request, depending on the need.

Hi Andrea!

We have to make sure that the page where the user enters their information (username/password) is on a fully-secure (https) page, so it must redirect to a secure page, and then come back once the user is authenticated. This is a requirement of modern browsers to avoid "Man in the Middle" attacks (where a hacker will capture data and send it off to a third party).

It is possible once your site switches to become fully encrypted that we could look at ways to move the username and password up a step or two. I will ask about this.

I would also recommend that you turn on "remember me" for your site. I also recommend to make it "disabled at user's option" - so most users end up with the setting.

This way, a bunch of your users will already be authenticated and remembered, and they will get right in with one click! If they don't delete their cookies, they will remain remembered for 365 days.

More information: https://help.bloxcms.com/knowledge-base/applications/settings/users/workspace/article_a8b8751e-2bf3-11e5-a626-df030e819425.html

>> One question for Christine. By what mechanism is the permanent url currently being passed to FB. When I look at the source code, I don't see references to the "permanent" url there (unless I missed it of course.)

It is the data-href property.

From a technical UI coding perspective, it would probably be easy... but I am just trying to make sure that there are no unintended consequences from such a change. There may be people who have legitimate use cases for changing the start date.

So, to clarify, your users are not trying to do anything specific, they are just accidentally changing the start time?

Hey Kevin, Can you give me some use cases of what they're trying to do? They just want to take it offline but don't know how?

Hi Henry!

We are actually still actively investigating this. Yes, we think you are right that Facebook is tying their comments specifically to the URL, and we use the "permanent" section/title-agnostic URL in BLOX.

However, if we change that, and use the "true" asset URL, it means that any time you change the story section or title, the URL changes, and all of the comments are lost. This happened to several of our customers and it was clearly an unacceptable situation. Using the permanent URL fixes that.

Now that Facebook is offering comment mirroring, we have had this question a few times. Unfortunately, if we fix it and pass the "true" URL that Facebook recognizes, then you will be unable to change article sections or titles (if you have the "titles in URLs" option turned on).

As far as I can tell right now, according to the documentation, there is no way to pass an ID or another identification method to Facebook which isn't the URL.

All that being said, we are still trying to determine if there is a way to fix this. We have a few theories, which we are discussing, but none are really easy at this point, and require software changes.

I will also say, as a side note, that we tested having an identical URL on one site and it actually didn't fix comment mirroring either, so even if we figure this out, it isn't guaranteed to work! Just a note of caution.

Anyway, we just spoke about this at a meeting last week, so I will ask if anyone has had a chance to experiment more on this. Thanks!

Just a word of warning, the .bpm files are not really meant to be editable. As you figured out - they could be "cracked" open (using that phrase somewhat facetiously =P), but if you try to re-import them after editing it can cause issues.