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Answered

banner ad impressions declining, could reporting be incorrect

Ray Seale 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 3
These last few months our banner ad impressions have been reporting 200-300 less than impressions from like 3 months ago, we need to find out way and make sure there is isn;t a problem with the reporting system, any ideas??
+1

App Server cache

Craig V 10 years ago 0
Is there any way to control the caching on the app server? We frequently need to update files on that server and it takes a while to see the changes.
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Under review

Geolocations

Mike Stickler 10 years ago in BLOX CMS updated 10 years ago 2
Ok I recently switched from including locations as a keyword to using geolocations and I noticed some inconveniences with the switch.

1. If I'm in an asset and I click "Add" to add a geolocation I have to select an existing geolocation. I can't add a new one... I would love to be able to an "add new" button that would let me create one on the fly.
2. OK so even if there's not a shiny "add new" button, its fairly simple to go to the menu choose settings/tags/geolocations and add a new location. Except it seems the array of locations you can add to the asset is set when go to editorial/assets... In order to see the new location in the list you have to close the asset your working on and reload editorial/assets
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Under review

Collection on section front?

Greg Wood 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
Is there a way to get a full collection to display on a section page? I know we could redirect the section to the collection, but I'm just wondering if there's a way to avoid that.
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Under review

Aligning images inside articles

Lindy Bazner 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
Question: When manually dragging/dropping an asset in between article paragraphs, can it be aligned left or right, or only centered? It's nice to be able to drop images throughout a story but it leaves large empty gaps to either side...
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Answered

exclude dates on calendar items

Mike Stickler 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
when doing schedules for events I would love to be able to set dates to exclude...

For example "Wee Read" at the library is set for every Monday and Thursday at 10 am until the end of time. Except the library is closed for Thanksgiving. So now I have modify the schedule and set an end date prior to 11/27 and then add another schedule starting after Thanksgiving and extending until the end of time.

I would love to be able to just enter an excluded date of 11/27 and have item not scheduled for that day.
+1
Answered

Block template that only brings in assets that have a child image asset.

Craig V 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 9
Is there a way to set a block to only include assets that have a child image asset? If not, can this be written in utl? Does anyone have an example?
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Read it now: TownNews.com Bulletin (November, 2014)

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated 10 years ago 0
TownNews.com Bulletin (November, 2014)
In this month's issue:

  • Ferguson unrest drives heavy traffic to St. Louis news sites
  • Learning the value of your archives
  • Webinar video: Exciting editorial enhancements help you create long-form stories, paged galleries, timelines and more!

READ IT TODAY!

Not signed up? No problem! To receive the monthly TownNews.com Bulletin and other news and alerts from TownNews.com, click here and enter your email address in the "Stay Connected" sidebar.
+1

Editors: Don't miss this webinar!

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated 10 years ago 4
At this month's webinar, we'll give you a sneak peek at the upcoming BLOX CMS release. Scheduled for mid-November, the new version features a pile of exciting editorial enhancements.

Image 48

Highlights include:

  • New article presentation modes allow you to easily create popular long-form and personality-focused stories.
  • New collection presentation modes help you build series, paged galleries, timelines and more.
  • Powerful new query rules give you more control over block content.
  • Results from the syndication tool are simpler than ever to browse and pull into your site.
Join us for a live webinar on Thursday, November 6th, at 10:30 AM CST. Sign up today!
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Under review

subscription_bypass > true is not applying to mobile site.

Jeff Sebestyen 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 3
We have instant paywall.  I have applied subscription_bypass to a story.  But when I visit the story on a phone, it is still locked up on the mobile site.

Desktop: http://www.tdtnews.com/news/article_d447d8a6-6960-11e4-ae5b-5f6396a12010.html

Mobile:  http://m.tdtnews.com/news/article_d447d8a6-6960-11e4-ae5b-5f6396a12010.html?mode=jqm
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Answered

Image asset presentation options

Christine in Bristol 10 years ago in BLOX CMS updated by Mike Stickler 10 years ago 4
So with the upgrades, do we lose the miscellaneous tab option for type of display (ie mug to panorama) on the image assets? It's disappeared from our options, at least where it once rested. Did it move? Or did we lose it altogether?
Christine
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Customized meter messages

Nick 10 years ago in BLOX CMS 0
I'm trying to customize the message below to include a promotional offer of 99 cents for a month. I've tried putting in metered_sub_final_message in the URL custom properties but it won't change the text. This is what I'm trying to add:

<a style="font:bold 13px Arial,sans-serif; color:#21491d; padding:10px 10px; background: repeat-x scroll 50% 50% #d3e0cd; border-radius:4px;" href="https://thebrunswicknews-dot-com.bloxcms.com/users/admin/service/purchase/?serviceid=3767&driver=subscription&referer_url=/users/admin/service/purchase/&step=1">99&cent; Trial</a>

Image 50
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Answered

Does anyone know what icons are available in custom area under "icon" ? Confused on this. TYIA

OA Lindsay Weaver 10 years ago updated 10 years ago 2
Answer
Christine Masters 10 years ago
Hi there!

There is a list of them available as a link on this page, under the "icon" section:

http://docs.townnews.com/kbpublisher/Utility-Infolink_5942.html

http://docs.townnews.com/kb_upload/image/Blox_CMS/Block_Templates/tn-common-icons.jpg

Hope this helps!

Christine
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Answered

log_email for individual jobs

Craig V 10 years ago in BLOX Total CMS updated 10 years ago 4
Can I use log_email on individual jobs and not all jobs? If so, do I just add it to the job under destination tab?

http://docs.townnews.com/kbpublisher/log_email_5908.html
+4
Under review

Mobile-friendly display for Election platform assets

David Marsters 10 years ago in BLOX CMS updated by Travis Tyler_ 10 years ago 2
I've been setting up our election coverage for the 2014 cycle, and as best I can tell, the assets within the Election Stats platform do not display in a mobile-friendly fashion when viewed on a mobile device, like an article would. I've been able to pull them in to Touch 5 blocks, but when you click on them on a mobile device, they just go straight to the desktop version of the page. This is particularly inconvenient for a phone display. 

With the huge growth in mobile traffic and the way voters are consuming content now, it would seem to be an absolute must that these election assets get a mobile-friendly display in the future.

Thanks very much.