Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

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+5
Under review

Bulk photo upload in the user dashboard

Christine Masters 11 years ago in BLOX CMS updated by Erica Smith 8 years ago 8

Allow users to upload multiple photos at once via the BLOX user dashboard.

+2

Feature request: Generating RSS feed from block

Kyle Whitfield 8 years ago 0

We'd love to explore the ability of creating an RSS feed based on a block or specific blocks' content, rather than keywords/section tags/etc.

This would give us more control over RSS feeds we want to use for our apps. Right now it's very difficult to curate our feeds with the best content we have on our apps.

For example, to stipulate what we want the lead story to be on our apps we have to give the story a keyword and make sure the story has the most recent start date/time compared to all other assets previously using that keyword. Sometimes we want to lead with a story that wasn't published in last hour or so.

0

Getting a video error in Chrome

Nick 8 years ago in BLOX CMS updated by Kevin M. Cox 8 years ago 1

I've uploaded a video several times to BLOX but I can't seem to get it to play on Chrome. I get this error: "The media playback was aborted due to a corruption problem or because the media used features your browser did not support."


It's an mp4 exported with Adobe Premiere using h264. I can't even play it in TCMS.


Has anyone else every seen this error?


Image 184

Image 183


+1
Under review

HTML5 Flowplayer

Pat Checketts 8 years ago in BLOX CMS updated by Christine Masters 8 years ago 4

Is it possible to change to the HTML 5 version of Flowplayer? If so, will it support pre-roll ads we create through BLOX?

Answer
Christine Masters 8 years ago

The new Flex templates use an HTML5 video player. I'm not sure if we will be able to migrate Zen, due to site customizations and other issues, but it is possible.

0

Live e-Editions App

Kevin M. Cox 8 years ago in BLOX CMS updated by Nick 8 years ago 1

Just curious about this app. I didn't realize it existed until reading about it in another post here.


It doesn't look like there are many publications available in it and it keeps crashing on me when trying to switch to View Page mode.

0

Webinar recording: Optimizing your BLOX CMS site for speed

anonymous 8 years ago updated by Kevin M. Cox 8 years ago 1

At our July customer webinar, Christine Masters, director of product management, highlighted insider tips and techniques to help make your BLOX CMS site faster than ever.


Highlights include:

  • Understanding the need for speed and how TownNews.com's Flex Templates can help reduce load times.
  • Evaluating ads, third-party add-ons and other factors that can slow down your site.
  • Creating page size & load time budgets to help you stay on track when designing pages and adding new content.
  • Future upgrades to rendering, CSS and much more!

For more information, download the slideshow or watch the recorded webinar today!


0
Answered

Submit Event

Craig V 8 years ago in BLOX CMS updated 8 years ago 2

Is there an option to allow visitors to submit an event without log in?

Answer

Hi Craig -- Not at this time, no. Visitors will require a user login to submit events.

0

When a website shortcut is made to an iPhone start screen, the images don't show when clicked

pcrawford 8 years ago in BLOX CMS updated by Maureen Reinert 8 years ago 1

Also, the newspaper logo at the top is not clickabkle and the nav doesn't work. This is reproduceable. I don't think this is a TownNews issue, but has anyone has a similiar issue?

It only happens when you go to the website from an icon made on the start screen of an iPhone. I have not tried Android yet.

+1

Mobile App that plays nice with TownNews metering

cpittman 8 years ago in BLOX CMS updated 8 years ago 5

My paper recently went through the FLEX redesign process and is now moving closer to creating a mobile application. We use the TownNews metering platform with a five story limit per 30 days. Unfortunately, I've been unable to find a company that can create a mobile app that will play nice with the metering. Basically, I'd want subscriptions created on the app to translate to our website and vice versa. It would essentially mean having a shared customer database between the two platforms. Does anyone have a setup similar to the one I desire? I would greatly appreciate any information on the matter.

0

​How to determine how many online readers have a subscription?

Kevin M. Cox 8 years ago in BLOX CMS updated by pcrawford 8 years ago 15

Hey folks, hoping this is an easy one. Is there a way in Statistics to see:


What percentage of our online readers are logged in?

What percentage have an active subscription?


Thanks!

Answer

Hi Nick!


This is available under Statistics -> Analytics -> Subscriptions. There is a report available for New Subscriptions, Renewals, Expired, Active, total revenue, and a summary report.


In addition, these can be saved and sent daily, weekly or monthly to a user. (So, for example, you may want to send a weekly report to your circ director to let them know how the online only subscriptions are going.)


+1

Can we add taxes to Community/Subscription?

Nick 8 years ago in BLOX CMS 0

We can set online forms to charge taxes but I can't find anything about adding taxes to subscriptions through Community/Subscription. Is there a way to do this?

0

MyCapture integration: More rules for restriction of sale.

Brice Bertels 8 years ago in BLOX CMS updated 8 years ago 3

We sell photo prints through MyCapture, it's pretty popular. However, under the Flex templates, we cannot restrict the images that it offers for sale.


There are times where we don't allow the sale of a photo, such as photos of accidents or photos of gallery art. Also, we are not allowed to sell AP photos for licensing reasons.


Right now, it's either all or nothing. Ideally, we would want a way to flag certain photos or sections with a "not for sale" sort of tag that MyCapture would honor.

0

​Blacklist domains from being used for reader registration

Kevin M. Cox 8 years ago in BLOX CMS updated 8 years ago 2

I can’t find it so I assume there is no way for me to blacklist certain domains from being used to create user accounts?


If that is correct, I’d like to add it as a feature request please.


It hasn’t turned into a huge hassle for us yet, but so far today we’ve gotten three new accounts created with @dispostable.com email addresses simply to spam the comments.


Having an option to blacklist these potentially problematic domains would be nice.


Let me know what y’all think.

0

Hi-DPI/Retina ads?

ShorthornAdam 8 years ago in BLOX CMS 0

I am curious if anything's in the works for high-resolution ads. Our site looks great on Retina Macs and hi-DPI phones and tablets but the masthead logo and the ads look fuzzy since they are still at 72 ppi. Maybe have the ability to upload something proportionally larger (2-3x) in the same spots (like a 900x750 would be allowed in a 300x250 spot and smashed to fit)?