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Anyone out there using WHIZ technologies for their app?

Lindy 9 years ago in BLOX CMS updated by Andrea 9 years ago 3

We are struggling with our RSS queries, because we use sort by priorities on our site - and would like our app to reflect much of the same. In applying the parameter to sort by 'priority', and then by date (for at least two day's worth, because we don't do a Sunday paper) it doesn't seem to be recognizing the stories with priorities set. Anyone have any expertise with search queries?


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Answered

We had an ad not meet its impression limit. Why does this occur?

Nick 9 years ago in BLOX CMS updated 9 years ago 3

We have five ads in our leaderboard-middle region. One ad was from April 7-10 and needed 14,000 impressions. It got 4,000. Does the system not know to give the others less priority on those days to achieve the impressions of the limited run?


I put the 14k impressions in the "Total limit." Does that mean the system won't try to deliver 14k but that's just the max it can get? So "Total limit" is a limit and not a goal?

+3

Map the print subhead in Total CMS (TCMS) to the subhead in CMS automatically

Donald 9 years ago in BLOX Total CMS 0

Mapping the subhead in TCMS to CMS would eliminate the need to copy subheads from the Print tab in TCMS to the Other tab so the subheads could be shown online. Doing this would allow the subhead (which may be modified on the page) to be consistent with the subhead online. Because editors don't go back to the asset to copy & paste the subhead from one tab to another, subheads online are missing. (NOTE: This only affects people with both TCMS and CMS.)

+4

Is there a site setting for the formatting of the display of publish times and updates for Flex?

Jacki Gray 9 years ago in BLOX CMS updated by Michael Becker 9 years ago 2

Currently, the publish time on article detail pages, for example, is displaying a mix of ways:

  • Updated 21 hours ago (but no reference to the original publish time of day)
  • 1 hour ago (but no reference to the original publish time--even thought it was only an hour ago)
  • March 14, 2016 (but no reference to the original publish time of day)


For a reader's reference we need it to display more like on Zen:

Posted: Monday, March 14, 2016 3:30 p.m. | Updated: 3:40 p.m., Mon Mar 14, 2016

Maybe not exactly like so, but with more detail like so.


Is anyone familiar with how this is modified?


And just a side note: I've always wanted to have the ability to change "Posted:" to "Published:" site wide. It would help change the culture in our newsroom. When I can I remind staff that we publish to digital products just like we do to a newspaper page. We post our published content to social media.

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facebook instant articles right to left

Yael Kremer 9 years ago updated by Christine Masters 9 years ago 1

Does anyone know weather facebook instant articles are about to support right to left languages such as hebrew?


thanks:)

Answer
shadyanwar 9 years ago

Yes. Having tested IA today, you can simply edit the code of the published post and make sure the html tag has the direction attribute set to right-to-left: <html dir="rtl">

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Planned

Global Regions Displaying only on detail pages and not the index page

Sarah McCraley 9 years ago updated by Christine Masters 9 years ago 3

Does any one know if there is a way to have a block within a global region appear only on the detail page and to be hidden on the index page. Also is there anyway to have a global region be sticky on a detail page?

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Webinar recording: Making money with FREE content

anonymous 9 years ago 0

At our April customer webinar , Tim Turner, Content Exchange program manager, discussed ways to grow your bottom line with value added content and TownNews.com's Content Exchange program.

Highlights include:

  • Tips on making money from TownNews.com's FREE value added content options.
  • Best practices for using articles, videos and more from the Content Exchange program on your site.
  • How to encourage users to stay on your site longer and consume more content with recommendations.

For more information, download the slideshow or watch the recorded webinar today!

+2

Slack integration

Erica Smith 9 years ago in BLOX CMS updated by Robert Dundon 9 years ago 1

Any plans for a Town News-Slack integration? For example, a bot that would post a note when a new article asset was published.

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BLOX Auto-Save Feature

Kevin M. Cox 9 years ago in BLOX CMS 0

Are there any plans for an auto-save feature inside the BLOX article asset editor?

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Answered

I am having difficulty approving businesses, do I need to be an admin user to approve?

lcandela 9 years ago in BLOX CMS updated 9 years ago 2

I cannot seem to approve businesses, I have a list of businesses that are waiting approval and I cannot seem to accept or deny.

Answer

Hi Lizbeth,


To approve or reject new businesses and/or user claim requests you'll have to login to the BLOX admin and access the toolbar options in Business Directory.


Perhaps you saw these pending claims in our new email alerts? For more information about these new reminders you can read our release notes here.


It seems those pending claims & busineses were vetted today. Let me know if you have any additional questions.


Best,


Phil

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BLOX Article Asset Print View w/ Cutlines

Kevin M. Cox 9 years ago in BLOX Total CMS 0

Our staff is really loving the ability to print assets directly from within BLOX (TotalCMS). They are using this as a proofing tool and it works much better than printing in our old system.


They do have one request though…


The print format that is generated (see attached images for clarification) includes child image assets. However it does not include the captions along with the images which seems like an important oversight.


Would be be possible to have captions included below the photos in this print view?


Image 143

Image 144

+3

TCMS - Assignment tool

Lindy 9 years ago in BLOX Total CMS updated 9 years ago 11

We are about to begin using the Assignment tool in TCMS for our newsroom. In testing, it appears that the only asset types that can be assigned are Article or Media - and media being ONLY a photo.


Is there a site setting to include other asset types? I could see this being useful for video assignments, graphics like PDFs, etc.

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Rate Card Examples?

Brian Clark 9 years ago in BLOX CMS 0

We just launched our Town News site and we are in the process of learning all of the features and ad options available to us. We wanted to know if any other customers would be willing to share their digital rate cards so that we can see what others are doing with TN's capabilities.

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Under review

Locked story warning

Erica Smith 9 years ago updated 9 years ago 6

It's very easy to get into a story that's locked by someone else, edit it and assume you can save those changes. That doesn't work, of course — the file is locked by someone else. There's a red warning at the bottom of the asset, but it's easy to skip — especially if you're starting at the top of an asset.


Anyone else interested in a more obvious warning? A pop-up would be very helpful to our editors: "This story is locked. Would you like to read it?" (Or something similar.)

+3
Under review

Give an Article Asset a preview image, without assigning a child image asset?

Kevin M. Cox 9 years ago in BLOX CMS updated 9 years ago 4

Is there a way to assign a preview image to an Article Asset (which would show up on main site index pages) without assigning a child image asset?


Or alternatively, can I assign a child image asset for purposes of giving the article this preview, but not have the image show up on the article?


We’re doing a very graphically driven (charts) one-page special series and for the sack of load times I’m building them in HTML. My plan is to simply create an article asset and then use the HTML view to craft everything. They will have an image that I’ll pull in through the HTML.


I’d like to use that image as a preview for the article so it’ll show up on our main news index and our front page slideshow. Is there anyway to accomplish this?


Thanks