Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

premium subscription icon
This is a nice feature! Thanks for adding it.
it would be great to have a couple of setting options:
- the option to move it to the right of the headline
- the option to use a custom icon (like an image used as a favicon)

form designer

Ability to drag and drop the order of keywords in the asset admin
We need the same ability to drag and drop the order of keywords in the asset admin--the same way we can drag and drop the order of section tags.
For example, upon entry a reporter may enter them in a more random order. But and editor would rearrange them in order of importance. (I wasn't able to drag and drop keywords in Firefox or Chrome.)

Email Reach Newsletter problem
So we learned today that if a user unsubscribes from an email newsletter for any reason or through any method, the system will then prevent them from resubscribing to that newsletter in the future.
To me the worst part about this is that when that user attempts to resubscribe it silently fails. They receive no error message or warning that they are unable to subscribe. The mange newsletters box appears to show they are now subscribed but if they leave the page their subscriptions don’t “stick.” They’d only see this if they left and then returned to the same screen.
This became apparent with a call from a frustrated reader this afternoon. To them our website is simply broken.
I understand that Town News has to work within the confines of the Constant Contact system, but it really seems like there needs to be some additional functionality added around this feature.
We’re working hard to promote our newsletters and increase our subscribers to be more attractive to advertisers. This “bug” has the potential to cost us revenue.
For every reader that actually takes the time to reach out when they still don’t receive the emails, how many simply don’t bother and assume we just don’t know what we’re doing? 1 in 10?
Any thoughts?

Allow blocks to be edited for a URL that has a redirect
I’m posting this here as part of my feature request to see if it would be helpful to anyone else.
Right now if you assign a redirect to a URL in BLOX you can no longer edit the underlying blocks in the Design screen. My request is to allow the blocks to still be edited while the redirect is in place.
This could be useful for when you want to undertake a major redesign of a section over a period of time without allowing readers to see the work in progress.
For us personally it is in relation to a yearly special section we publish. We’d like to redirect the main URL to last year's E-Edition while we totally rework the blocks on the section front. Unfortunately we can’t do it with the current way the system works.
So if you think this is a good idea give me an upvote please!

Inline related content
You know how you can drag child assets into a story, creating in-line photo galleries, videos and links? Wouldn't it be nice to be able to do that with related content, too?

HTML descriptions are under the HTML — let's move 'em
The description on an HTML asset acts as a summary, which is good. But click through on that HTML asset and the description shows up under whatever was entered as HTML. That means we're telling people to "take this quiz" only after they've scrolled past the quiz. That seems very silly to me — anyone else interested in trying to get descriptions to appear above HTML assets?
(I know I could add the HTML to an article asset and write whatever text and summary I want around the HTML. But that's a lot of extra steps.)

Click to read more
Many news sites these days are presenting the first couple paragraphs of a longer story, then fading out the rest of it and including a "read the rest" button. I presume this translates to an analytics event that says someone voluntarily engaged with your content, which is valuable information for advertisers.
Anybody else thing this would be a neat feature to include in Flex? Anyone out there using custom code or a third-party solution?
Any interest from TownNews in making this a toggle-able feature?

Planning for election night returns
Hello!
I've been lurking a few months, but this is my first time posting. We launched Blox back in September 2015 at www.Herald-Dispatch.com.
Anyhow, I am starting to look ahead to election night and how we will use Blox to deal with returns.
Previously, we had a home-grown system built by a programmer who no longer works here. It worked OK, but is a pain to set up -- especially getting it to work with a new platform.
I saw where Blox had an Election Stats feature, but apparently it does not anymore.
So, I am wondering if anyone else is already thinking about this. Or, is there some other solution out there that I do not know about?
Thanks!

Webinar recording: What's new in BLOX Total CMS
At our February webinar, Jon Winters (BLOX Total CMS product architect) discussed the latest improvements, updates and additions to BLOX Total CMS's Page Tracker tool.
Highlights include:
• Improved wireframe view now shows asset status and Live e-Edition segmenting.
• Updated gallery view displays more information and larger previews.
• New linear budget format looks cleaner and makes sharing asset budgeting information a breeze.
• Bonus: Revamped installer makes updating the BLOX Total CMS InDesign plug-in easier than ever.
For more information, watch the recorded webinar today !

Create a saved article list/article queue
We live in a world where people increasingly want to save media(songs, TV shows, movies, YouTube videos, etc) to view at a later date. For instance YouTube has its "Watch Later" list where users can flag videos they may want to watch in the future. I use it all the time.
I've heard a few people mention that they frequently save articles to read later. I see in the BLOX user dashboard there is a section called "Saved Items" but it seems like that's just for classified listing. I would like to see a feature where users can save articles.
Some people would also like to have a place to save articles that they want to just keep indefinitely. Sure bookmarks exist, but they don't always transfer from device to device.
And it would be great to have a very noticeable button to save the article to a list so people will see that it is a feature.

We need maps to display in calendar assets when the full address is provided but not linked to a business listing
We need maps to display in calendar assets when the address is provided
by simply filling in all address fields for the venue--NOT JUST with a
venue linked to a business listing.
From what I can tell for the map to show, a venue must be added as a
business in the Businesses Manager. However, the option to search for
the address is not obvious to the front-end user.
So when the user chooses to skip the search--because it's function isn't
obvious to them--they fill in available fields for the location.
3. Generally, the user fills in all of the fields. Since a user has
filled in ALL the fields, I would expect the Google map to
generate--very similar to how it is generated when the business listing
is used. I would think this is also similar to how maps are generated in
our Blox Classifieds. I think Classifieds require a street address and
zip code to generate a map.
This feature would be useful for the end user--generating a map for
readers searching events on Blox Calendars. This would also be useful
for Blox customers that do not manually approve events in Blox Calendar.
In that case, Blox admins aren't approving events and enhancing the
event asset by linking to the business listings. But the end-user still
gets the benefit of having a map to the event.
Can you please tell me if this is an option and how to have it set up?

Webinar announcement: What's new in BLOX Total CMS
At our February webinar, Jon Winters, BLOX Total CMS product architect, will give an exclusive look at the latest improvements, updates and additions to BLOX Total CMS's Page Tracker tool.
Topics will include:
- Improved wireframe view now shows asset status and Live e-Edition segmenting.
- Updated gallery view displays more information and larger previews.
- New linear budget format looks cleaner and makes sharing asset budgeting information a breeze.
- Bonus: Revamped installer makes updating the BLOX Total CMS InDesign plug-in easier than ever.

Rss feed to incude related content box
Is there a way to include related content boxes with rss feeds.
Here is the article with a related content box http://www.buckscountycouriertimes.com/videos/cook-this/recipes/cast-iron-skillet-cooking-from-stove-top-to-oven/article_bae44646-ba41-11e5-9771-931eca51937a.html and here is the feed in which I would like to add content boxes to. http://www.buckscountycouriertimes.com/search-whiz/?q=&t=article,collection&l=20&d=&d1=&d2=&s=start_time&sd=desc&c[]=videos/cook-this/recipes&f=rss&fulltext=unionall

instagram usernames as part of user account
Reporters, photographers, etc., can add their Facebook, Twitter and MySpace usernames to their profiles. Our youngest reporters have never heard of MySpace, but they know all about Instagram. Anyone else in favor of lobbying to get rid of some of the never-used platforms listed under "social" for platforms that are actually used or relevant?
Customer support service by UserEcho