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Answered

Remove image titles

Sean 9 years ago updated by Christine Masters 9 years ago 3
Apologies if this was answered elsewhere; I looked but found nothing.

Is there a way to prevent image titles from appearing on the site? Hardcopy newspapers don't include titles for each photo on a given page, so I'm wondering if there's a way to preserve that look on the website — to just have a photo with a cutline, and no title.
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Article for subscribers about change to new Live E-Editions

Kevin M. Cox 9 years ago in BLOX Total CMS updated by Nick 9 years ago 3
Has Town News, or any of you customers, written an article for subscribers when switching from the "classic" E-Edition to the new Live Segmented E-Edition format?

We just made the change as part of our TotalCMS rollout and are getting a ton of user complains/confusion.

I'd like to write something up to explain the changes, but was hoping I wouldn't have to reinvent the wheel if one of y'all had already done something similar I could borrow from.

Thanks.
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in page links

Aidian 9 years ago in BLOX CMS 0
Does anyone know if it's possible to include an 'in-page' or 'id' link in a BLOX asset. I mean a link where like this: <a href="#IDHERE"> as opposed to linking another page. When I try and do it I get a 403 forbidden error. Thanks!
+1
Under review

Support for USER ID tracking in Goggle analytics

Mike Stickler 10 years ago in BLOX CMS updated by Doug Hardy 9 years ago 7
Google analytics supports the use of a non-personally indentifiable indentifier to be sent from sites that support logins. When this is done it does a better job of tracking unique users and allows sessions to be stitched across browsers and platforms (user 8675309 pulled up this article on his phone and then 3 minutes later he continued his session on a pc). 

More information is here:
https://developers.google.com/analytics/devguides/...
and here
https://support.google.com/analytics/answer/312366...

There's more to it than just changing the Google javascript. ToS would need to change and the ability to Opt out would need to be added to user's self service pages.  
+1

Redirects for URLs and their children

Nick 9 years ago in BLOX CMS updated by Mike Stickler 9 years ago 1
Hopefully this will be an easy answer...Is there a way to have a redirect for a url and any of its children in BLOX? For example I want thebrunswicknews.com/oldurl as well as thebrunswicknews.com/oldurl/story1, thebrunswicknews.com/oldurl/story2, thebrunswicknews.com/oldurl/this-is-just-another-page, etc to be redirected to my home page without having to make redirects for each one.

It would be even better if I don't have to create a new URL in the BLOX URL map for the redirects too, so they don't clutter the URL map.

The reason I'm asking is because Google Webmaster Tools keeps finding URLs from my old site and our BLOX site is almost a year old.
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Asset Index: Main Index blocks not showing flags

Nick 9 years ago in BLOX CMS 0
I'm trying to get flags to show up with some of our Asset Index: Main Index blocks but I'm not having any luck. The documentation says:

show_flags
Setting this property to true will display flags under the headlines. Setting this property to false will hide all flags under the headlines.
and

show_details
When this property is set to "true", details such as the section, flags, posted date, publish date, updated date, and the comment count will display.
So I've set both to true and still no flags. If I switch it to another block style like Headline List I get the flags but the look isn't what I want. Am I missing something or is it an error in the code?
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Smartphone app and broadcasting

David 9 years ago in BLOX CMS updated by Nick 9 years ago 1
I don't find a smartphone app to use for uploading content. In using the mobile version through my phone's Safari web browser, while I can upload a story or photo/video asset and select under what section categories I want it to publish, I don't see where at the same time I can broadcast it to our social media settings, so I don't get that boost, or audience, until I go back to desktop, open the asset and select broadcast. Or am I missing something? Thanks in advance.
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Remove the assets from the website through TCMS

Jennifer Perkins 9 years ago in BLOX Total CMS updated by Jon S. Winters 9 years ago 1
Does this KB article still describe the only way to remove assets from the website through TCMS: http://docs.townnews.com/kbpublisher/Whats-the-best-method-to-remove-assets-from-the-website-through-Total-CMS_8648.html


If so, are there plans to eventually make a demotion to a workflow step that removes the site tag also update the syndicated copy in the same way?
+2

Please make our Flex site search deliver articles by Authors names

Lonnie de Lambert 9 years ago 0
We have recently started using Authors on our articles. Authors pulls in a selected user account from our CMS. However when I do a search by the author name on the front end (ex. Kyle Szymanski), none of the articles using the Author's name are delivered as a result on our Flex site.
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Under review

Cropping image in Touch 5 Mobile: Mobile Main

Nick 9 years ago in BLOX CMS updated 9 years ago 5
Am I missing where the option is to crop the image that goes with this block? This is what we get. I realize it's responsive, but if someone has that size mobile device it's going to look bad.

Image 90


Also, the "truncate lead" and "additional paragraphs" only seem to display on the phone version of the site. The tablet version only displays the image and the headline. As it is now it looks like, in the example above, the "Pet maintenance" story belongs to the "Pet ER" story above it, but that isn't the case. They are two separate stories.
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Under review

AAM Tracking Reports

Kevin M. Cox 9 years ago in BLOX CMS updated 9 years ago 4
Our Circulation Director is excited about the new AAM reporting feature. I'm wondering if it would be possible to have a feature that would automatically email the reports instead of placing them on the FTP server?
+1

Webinar: What's new in BLOX Total CMS

anonymous 9 years ago 0
Image 91
At our October 8th webinar, Jon Winters, BLOX Total CMS product architect, will give an exclusive look at the latest improvements, updates and additions to BLOX Total CMS!

Topics will include:

- Associated Press feeds now available through the syndication tool--allowing multiple feeds and packages.

- New page categorizations improve Live e-Edition browsing, budgeting and page automation.

- Time-saving syndication tool updates make importing content directly into Adobe InDesign easy.

- Q&A session to follow the presentation!

Join us Thursday, Oct. 8th at 10:30 AM CST. Register today!
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First Thursday Webinar

anonymous 9 years ago 0
Join us Thursday, Oct. 1st at 10:30 AM CST for our First Thursday Webinar. At this webinar, we'll show off the latest BLOX Business Directory improvements, updates and more!

Image 89

Topics will include:

- User-friendly admin improvements make editing and submitting assets even easier.

- New and improved reports provide additional analytical insights for you and your businesses.

- Faster search results for site users & staffers.

- Bonus: Lee Local's Michelle Skadal-Sosnowski will discuss insider techniques for generating
revenue and building SEO with Business Directory.

Register today!
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Compare Revisions

Kevin M. Cox 9 years ago in BLOX Total CMS 0
I'd love to see an enhancement to the Revisions pane that more easily shows what was changed between edits.

Right now it is fairly cumbersome to figure out what edits were made. If you're looking for edits to the text of a story you need to copy both versions into a third party editor and run a comparison.

In my mind there are a few options that could be added:
1. A simple summary that displays on mouse-over maybe. That reports something like:
10 characters added, 1 section added, 2 sections removed, 1 geolocation added, 1 child asset removed.

2. On the more advanced side, a Wiki style history panel that shows changes side by side for quick reference.

What do y'all think?
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Completed

Page curl ad position - convert to HTML5, or use jquery.

James W 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 2
I understand this is an antiquated ad position, but can this be converted to HTML5 or use jquery? It would also probably be lighter on the page loads.