Welcome to the BLOX Digital (formerly TownNews) customer community! Connect with other BLOX Digital customers—and with us—to suggest features, share best practices and ask questions.

Though BLOX Digital representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

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Chat Program Suggestions

Nancy Bennett 9 years ago in BLOX Total CMS updated by Kevin M. Cox 9 years ago 1

We miss the chat program from our old system. Can anyone suggest chat programs that they use with Total CMS?


Spell check suggestions are also welcome. Thank you.

+1

Webinar: Get responsive with Flex Templates

anonymous 9 years ago 0

Image 97

At our November 2015 webinar we'll give an exclusive overview of our new Flex Templates! Flex Templates take advantage of modern tools like HTML5, CSS3 and Bootstrap to bring responsive design to your BLOX CMS site.

With responsive design, your site's layout, content and advertisements can dynamically adjust to fit your user's screen.

Topics will include:
- Faster load times increase user satisfaction, drive pageviews and boost SEO.
- Universal URLs make it easier to index and share your pages, no more mobile
only "m-dots!"
- Increase revenue with campaigns that span all devices or target specific screen sizes.
- Powerful management features make it easier than ever to change your site's layout, style
and color scheme.

Ready to get flexible? Join us on Thursday, Nov. 12th at 10:30 AM CST.

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Under review

Two lines in Byline area

Kevin M. Cox 10 years ago in BLOX CMS updated by Nick 9 years ago 8
Is there a way to have the Byline area display as two lines on the front-end of the site?

The field in BLOX obviously allows multiple lines to be entered, however it "compresses" them into a single line on the public side of the site as seen here:
http://www.galvnews.com/opinion/editorials/free/article_3c505918-ef95-11e4-9cee-ebb2d7e87422.html

Please let me know if there is a way to do this already or if not consider it as a feature request.

Thanks

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Flex and DFP

Craig V 9 years ago in BLOX CMS updated 9 years ago 1

Am I able to preview DFP Flex blocks? I don't see the ad firing in preview. I want to make sure I am implementing correctly before we are ready to launch. Top leader board only shows placeholder. https://admin-newyork1.bloxcms.com/burlingtoncountytimes.com/tncms/admin/action/main/preview/site/flexsystem/-/sports/


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TotalCMS sharepoint icons

Kevin M. Cox 9 years ago in BLOX Total CMS 0

Here is just a fun little feature request to give the TotalCMS appliance a little personality for Mac OS X users. This should have no effect on Windows users either way.


By default mounted server volumes show up with a generic icon.


Image 95


Besides being boring, leaving it this way makes it harder to distinguish between mounted share points quickly. As such we’ve got custom icons assigned to all servers in the company.


I whipped up some Town News icons (and grabbed the purple one from the web) to use for our install as seen here:


Image 96


Unfortunately every so often the appliance wipes them out and they revert back to generic icons.

So my “it doesn’t really matter at all, but would be kinda fun feature request” is for y’all to create some custom icons that are included on the appliance by default. That or just set it so the system will leave customer applied icons in place.


They are stored on the root of the share as an invisible INCS file just named: .VolumeIcon.icns


Let me know what y'all think!

+2
Under review

Marketplace App

Kit 9 years ago in BLOX CMS updated by Kevin M. Cox 9 years ago 3

Has TownNews thought about creating an App that is just the Marketplace?

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Answered

Poll assets with related links

Nick 9 years ago in BLOX CMS updated 9 years ago 2

Is there a way to link an article assets within a poll asset? For instance in a poll about privatizing ambulance service, can I link the story we wrote about privatizing ambulance service? I tried adding a related child article asset and a related link but it doesn't display anywhere.

Answer
Christine Masters 9 years ago

Hi Nick!


This is a feature in our new templates. When are you moving to Flex? :)


Here is an example: http://www.flex-showcase.bloxcms.com/news/have-you-participated-in-the-als-ice-bucket-challenge/poll_c4cb2da3-b020-541d-b51a-de7f2470d66f.html

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Answered

AP flag overwrites bylines

Greg Wood 10 years ago in BLOX Total CMS updated by Christine Masters 9 years ago 7
We've noticed that whenever a story has an AP flag set, as all of our wire service stories do, anything in the byline field will get overwritten by "Associated Press." Often these are not even AP stories. Could there be a way to force the byline field onto the article if there is one? 

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Answered

Remove image titles

Sean 9 years ago updated by Christine Masters 9 years ago 3
Apologies if this was answered elsewhere; I looked but found nothing.

Is there a way to prevent image titles from appearing on the site? Hardcopy newspapers don't include titles for each photo on a given page, so I'm wondering if there's a way to preserve that look on the website — to just have a photo with a cutline, and no title.
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Article for subscribers about change to new Live E-Editions

Kevin M. Cox 10 years ago in BLOX Total CMS updated by Nick 9 years ago 3
Has Town News, or any of you customers, written an article for subscribers when switching from the "classic" E-Edition to the new Live Segmented E-Edition format?

We just made the change as part of our TotalCMS rollout and are getting a ton of user complains/confusion.

I'd like to write something up to explain the changes, but was hoping I wouldn't have to reinvent the wheel if one of y'all had already done something similar I could borrow from.

Thanks.
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in page links

Aidian 10 years ago in BLOX CMS 0
Does anyone know if it's possible to include an 'in-page' or 'id' link in a BLOX asset. I mean a link where like this: <a href="#IDHERE"> as opposed to linking another page. When I try and do it I get a 403 forbidden error. Thanks!
+1
Under review

Support for USER ID tracking in Goggle analytics

Mike Stickler 11 years ago in BLOX CMS updated by Doug Hardy 10 years ago 7
Google analytics supports the use of a non-personally indentifiable indentifier to be sent from sites that support logins. When this is done it does a better job of tracking unique users and allows sessions to be stitched across browsers and platforms (user 8675309 pulled up this article on his phone and then 3 minutes later he continued his session on a pc). 

More information is here:
https://developers.google.com/analytics/devguides/...
and here
https://support.google.com/analytics/answer/312366...

There's more to it than just changing the Google javascript. ToS would need to change and the ability to Opt out would need to be added to user's self service pages.  
+1

Redirects for URLs and their children

Nick 10 years ago in BLOX CMS updated by Mike Stickler 10 years ago 1
Hopefully this will be an easy answer...Is there a way to have a redirect for a url and any of its children in BLOX? For example I want thebrunswicknews.com/oldurl as well as thebrunswicknews.com/oldurl/story1, thebrunswicknews.com/oldurl/story2, thebrunswicknews.com/oldurl/this-is-just-another-page, etc to be redirected to my home page without having to make redirects for each one.

It would be even better if I don't have to create a new URL in the BLOX URL map for the redirects too, so they don't clutter the URL map.

The reason I'm asking is because Google Webmaster Tools keeps finding URLs from my old site and our BLOX site is almost a year old.
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Asset Index: Main Index blocks not showing flags

Nick 10 years ago in BLOX CMS 0
I'm trying to get flags to show up with some of our Asset Index: Main Index blocks but I'm not having any luck. The documentation says:

show_flags
Setting this property to true will display flags under the headlines. Setting this property to false will hide all flags under the headlines.
and

show_details
When this property is set to "true", details such as the section, flags, posted date, publish date, updated date, and the comment count will display.
So I've set both to true and still no flags. If I switch it to another block style like Headline List I get the flags but the look isn't what I want. Am I missing something or is it an error in the code?
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Smartphone app and broadcasting

David 10 years ago in BLOX CMS updated by Nick 10 years ago 1
I don't find a smartphone app to use for uploading content. In using the mobile version through my phone's Safari web browser, while I can upload a story or photo/video asset and select under what section categories I want it to publish, I don't see where at the same time I can broadcast it to our social media settings, so I don't get that boost, or audience, until I go back to desktop, open the asset and select broadcast. Or am I missing something? Thanks in advance.