It would be helpful in the Child Asset placement window to be able to choose the image presentation mode you need. This would be especially helpful for mugshots where the mugshot presentation mode hasn't been set in Blox (either intentionally or not).

It would save a lot of time to have the option to check a box/choose a presentation change for each photo in the Child Asset window while placing, instead of having to back out of placing the asset and then go open each mugshot individually and change its presentation. 

We also do have some editors who don't want their mugs to display with the mug presentation online. So those images don't need that setting online, but they do need that mugshot treatment on InDesign pages.

I am opening an event for Street Fairs/Community Event tables were we talk about the paper and offer a deal for customers to subscribe. I need to track this separately from other subscriptions. Is the promo code field the best bet? Can I set up the promo code without a discount? Has anyone done this successfully in the recent pass? We are also just setting up access IQ +. Thanks, Thea Giardina, www.newjerseyhills.com

ps: we have 13 papers that cover 4 counties so tracking is important

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I know every who is manually approving these AdOwl orders has experienced clients requesting receipts because the Approval email is lacking vital information.

This is what our client receives in the Approval email:

————————————

"Subject: Your ad order #7 has been approved

Your ad order #7 has been approved.

The ad will start on Jun 8, 2022, 12:00 AM.”

————————————

Do we see a problem here?

I submitted a ticket to TNews and was told to copy/paste or write into the popup all the information that I needed. This is not conducive for a business to manually copy/paste or write transaction information for every single order "for something that should be already there.”

Some clients cannot submit this to Accounts Receivable the way it is currently written and there is no way to generate a true receipt for them. I currently have to pull up their order and print it as a PDF and email it to them stating that this is all I can produce, all because the Approval email lacks the vital information needed.

I replied back to TNews to gain access to the email template for editing or have them edit the current email to look more professional. I learned that we were not the only ones that have requested this feature and to submit a request ticket since they were unable to give me access to the template or make the changes required.

Below is a sample of what the default Approval email should look like.

—————— sample ——————

Hello (First Last Name shortcode),

Your ad order ID (ID# shortcode) for the amount of ($ amount shortcode) has been approved and will start on (order start date shortcode) and will end (order end date shortcode).

Please keep this email receipt for your records

Thank you,

(Business Name Shortcode)

(Contact Number Shortcode)

————————————————

As you can see the above format covers:

• Client/Business Name
• Order #
• Cost
• Run Start Date
• Closing statement
• Business Name (Branding shortcodes)

I truly believe all your clients would love it as well because it covers all the vital information needed for a receipt and cuts down on the wasted labor hours making a custom approval email.

Note: Upon writing this I found a similar post dating back 5 years and I was flabbergasted to learn that it was still under review.

I've had a feature request open about this since last May (Ticket 666975) but wanted to get some public visibility on it as well. The addition of BLOX Notifier actually makes the situation worse and I have some good example images to share.

There are now two different ways to automatically send emails upon specific conditions in BLOX and both of them lack the customization ability needed to maintain a newspaper's brand and achieve specific goals.

First are examples of what our current breaking news emails look like, but they have to be sent manually through Email Reach's "Single Run." They maintain the style of all our other email newsletters and meet branding goals at the expense of being a manual process that gets forgotten at times.

Automatic Alerts for BLOX Email Reach

https://help.bloxcms.com/knowledge-base/releases/software_releases/article_618ad806-8df5-50cc-9e51-45980a69c21d.html

This option has been around for a couple years and allows filtering that most papers would need, however there is no ability to customize how these emails look. You are stuck with the examples below.

BLOX Notifier

https://help.bloxcms.com/knowledge-base/releases/software_releases/article_3cbfbd8a-a89f-5ac0-ad3c-1a37108b5ac8.html

I was hopeful the newly released BLOX Notifier would bring some improvements but unfortunately it is even worse. Emails produced by it are completely void of branding and most other useful information.

It would be great to have a username associated with video clips that are created in Blackbird and Field59. As an admin, it would be extremely helpful to be able to quickly identify the person that created a specific video clip.

This feature would come in handy if a video clip were erroneously published or efforts were duplicated by 2 users. Currently we have no way of identifying the clip's creator. 

Does anyone else have subscribers that are experiencing issues with the eEdition where they go into it and they just get a white screen? We've got about 15 now. Tried different browsers tried resetting passwords. Development is looking at it but I didn't know if it was just us. 

Is there a way to have a story that has been syndicated to stop being automatically revised once it is brought into our system? I.e. is there a way to "disconnect" from a syndication channel?

Other methods we used in the past are not reliable since the new update. This is important since sometimes a story in another market will focus on one municipality, while we want to move up content about our local market.

But in the new system, simply creating a copy of the original asset can result in assets appearing as duplicates on the site. And we cannot reliably remove the original asset without breaking an original link that's already been shared OR reliably "hide" it from our homepage because if it gets revised again then our edits will be undone.

• Search-friendly configuration of your BLOX CMS site
• Using sitemaps with Google Webmaster Tools
• Making sure your content is properly tagged
• Juicing your SEO results with social media

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I would like to create a suggestion mechanism for the Content Exchange. If we produce something that has broad appeal, that we can highlight it for other news organizations. For example, we are starting a op-ed-column on national issues and it can be helpful to organizations outside my area (CT). With so much of the Content Exchange being sports and celebrity stuff, this can be something that would be lost in that group. 

I would love to have Instagram added to the Broadcast channel with the ability to scrape a child asset photo from an article asset. We've found that there's never enough time to take the extra steps to post into Instagram independently.   

This has come up before, but was a good suggestion from one of our subscribers via twitter.
Is there a way that would allow subscribers to share articles that would not be subject to paywall? This could turn our subscribers into real ambassadors for our sites. NYT and WaPo allow subscribers 10 shares a month and remind them of that benefit each time they share. 

https://twitter.com/FlappyMcB/status/1516470200157224964

We'd like to see the ability to optionally set a time for each block that would prevent the asset timestamp from being shown to the public. In other words, we may wish to suppress the timestamp on home page articles once they are older than 4 hours. It may look better to have *no* timestamp than a timestamp that clearly states to the public that we've not made any material changes to the article in x number of hours.

Ideally, this would be an option that could be set individually on each display block.