Welcome to the BLOX Digital (formerly TownNews) customer community! Connect with other BLOX Digital customers—and with us—to suggest features, share best practices and ask questions.

Though BLOX Digital representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

Under review

save feature on submission forms

Patrick Brannan 10 years ago in BLOX CMS updated by Patrick O'Lone (Director of Software Development) 10 years ago 1
We've had customers ask or call when they lose information they've entered in a form, and especially calendar events. Is there a way they could save information as they are entering it?

TownNews.com experience an asset for Tulsa World interns

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated 10 years ago 0
When Tulsa World Managing Editor Susan Ellerbach learned that four of the five interns the paper had hired for the summer were familiar with TownNews.com's digital newsroom platform, she was pleasantly surprised. Read more »

Impressions: Publishers' protest produces positive result

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated 10 years ago 0
A column by TownNews.com's own Gary Sosniecki prompts a protest that causes the Newseum to rethink its policy of excluding weekly newspapers from its Today's Front Pages exhibit. North Scott Press publisher Bill Tubbs reflects on the aftermath. Read more »

Print option for editorial assets include images or other related assets

Jacki Gray 10 years ago in BLOX CMS updated by Mike Stickler 10 years ago 3
Can the functionality of the print option for the Tributes skin be added to other editorial assets?
When you choose the option to print an asset with the Tributes skin, the image is included on the print.
Sample: http://www.timesonline.com/announcements/sm-sgt-walter-parker/article_bc438674-d234-11e3-b83b-0017a43b2370.html?mode=print
When you choose the print option on other editorial assets the images are not included in the print.
Sample: http://www.timesonline.com/flavor/recipes/extreme-burgers/article_fc7cdd38-b8e1-11e3-8788-001a4bcf6878.html?mode=print

Webinar: Introducing BLOX Live e-Editions

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated 10 years ago 1
This Thursday (4/24), we're officially rolling out BLOX Live e-Editions, an all-new mobile-friendly digital replica that will keep your readers coming back. With BLOX Live e-Editions, your replica edition doesn't have to be stale. Changes you make to your web edition can be mirrored to your e-Edition, so it's always up-to-date.

To learn more about BLOX Live e-Editions, join us for a free webinar on Thursday, April 24th, at 10:30 AM CDTRegister today!

E-edition batch upload option?

Lindy Bazner 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
We use BLOX CMS to host our special sections using the e-edition tool. Is there an anticipated update to where we can batch upload our PDF pages, instead of uploading them one by one?
Under review

DFA Video Ads

Mike Stickler 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
We've been wanting to start adding video content to the site (other than NDN players) and looking at ways to pay for that. So far the ad campaign's we've been offered are all DFA (doubleclick for advertisers api) based pre/mid/post roll ads. 

In these cases the advertisers are supplying javascript which is not currently supported in the default video blocks and having them supply flv files is not an option.

Will you be adding DFA support in the near future?
Under review

Searching for businesses in the ad reports part of statistics

Patrick Brannan 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
There needs to be an easier way of searching or finding the businesses when trying to set up a business report by position in the statistics admin. The businesses are just listed in the order they've had ads run and it makes it hard to find a business. If it was to sort alphabetically or even better be able to type into the search box it would be a big help. 

Businesses submitting calendar events

Patrick Brannan 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
It would be great if when a business was submitting a calendar event they could link their business listing to it, or otherwise have it connect.

Boost ad income with virtual bulletin boards

Aaron Gillette (Marketing Director, TownNews) 10 years ago in BLOX CMS updated by Sam Williams 10 years ago 1
Looking for another way to draw attention to classified ads, calendar events and business directory listings? With our new Bulletins block, you can create themed "bulletin board" regions that stand out from the rest of your BLOX CMS site. It's a can't-miss upsell your advertisers will love. Learn more »

TownNews.com networks unaffected by OpenSSL Heartbleed bug

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated by bward (CEO, TownNews) 10 years ago 4
You've probably heard of the Heartbleed bug. It's a nasty OpenSSL vulnerability that can allow attackers to snoop on communications, steal data and impersonate users. (Visit Heartbleed.com for more information.)

TownNews.com partners can rest easy. We're happy to report that our network, and all sites hosted with us, are protected from this vulnerability.

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Is there a custom property that allows you to redirect one article asset to another?

Ellen Moseley 10 years ago in BLOX CMS updated by Michael Becker 10 years ago 6
I thought I'd seen it in one of the "Pro Tips" webinars, but I can't make it work and I can no longer find those webinars on the site. 


3 easy ways to boost your BLOX CMS site's SEO

To attract advertisers and make a buck, your site needs traffic. Lots of it. There are many ways to bring in eyeballs, but one of the most important is still making sure your content shows up early and often in search engine results. Click here for three painless ways to boost your content's SEO using BLOX CMS.

Does anyone have any good examples of using "geolocations" on their site?

Jacki Gray 10 years ago updated by Patrick Brannan 10 years ago 2
I'd like to set them up for our site. But I need to know how to best use the information.
Under review

Contest application

Christine Masters 11 years ago in BLOX CMS updated by Aaron Gillette (Marketing Director, TownNews) 10 years ago 8

Create a new contest application that allows customers to create new contests such as: Best of the Region, Cute Baby Contest, Best City, etc. It could tie into the Business Directory as a great addition to that product.