Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
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Any way to disable Amp for just one specific story/url?

Alex Devoid 5 years ago in BLOX CMS 0

When we embed HTML assets in article assets these html assets are only shown as links on Amp pages. Is there a way to disable Amp for specific articles in which the HTML asset is integral to the story?

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Poll Results

Gannon Boone 5 years ago in BLOX CMS updated by Kevin M. Cox 5 years ago 1

I think poll results need to be hidden while the poll is still live. 

+1

Customize Form Appearance

Kara Johnson 6 years ago in BLOX CMS updated by Aidian 5 years ago 2

What I thought is a simple change but I can't find anything related- I'm looking to remove the drop shadow on my form headers. I saw other TownNews customers sites without a drop shadow and wanted to do the same. On here is a picture of a current form for us with the drop shadow. Thank you!

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Answer
Christine Masters 6 years ago

Hi Alex!

An asset that has published changes will update automatically within moments - you just have to contend with any related caching time (including browser cache).

On front and index pages, where the asset must get through additional layers of caching, it may take longer.

However, please see this help article on how to speed up page updates for breaking and important news:

https://help.bloxcms.com/knowledge-base/applications/design/blocks/block-library/article_d2b122f4-f038-11e4-a844-ff7a130047bb.html

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Completed

Watch it now | Digital Design Boot Camp: Crafting articles that engage

Cherry Wolf (Marketing specialist) 6 years ago updated 6 years ago 1

Webinar recording now available.


Image 648

Though videos and podcasts are all the rage, the workaday, unsung article still accounts for more than half of all page views across the TownNews network. How can you make the most of this potential? At our October webinar, Christine Masters, director of product management for TownNews, led a panel discussion on easy design strategies you can use to create high-impact articles that grow and engage your audience.

Topics included:

  • Developing your article design “North Star” game plan, with KPIs
  • Creating beautiful, magazine-style pages with our built-in Article Designer
  • Distributing your content to AMP, Facebook, and other platforms
  • Keeping your audience engaged with push notifications
  • . . . and much more!

Ready to get started? Webinar recording now available.

+3

Freature Request: Form Success Page/Messages

Victor Jackson 6 years ago in BLOX CMS 0

When a user signs up for any email reach newsletters, they are greeted with a blank page reading only "Thank You" after completing the signup.

There is no link to return the user to the home page, there is no site navigation, or branding, or ads. 

When a user signs up for a newsletter, there should be an option to redirect them to a site page, or static page. 

This can be accomplished by adding a "Landing Page URL:" or "Thank You Page URL:" field to the Edit List dialog for individual campaigns. 

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Under review

Does anyone know what the pricing and profit sharing is for photo sales through Town News?

mcgregora 6 years ago in BLOX CMS updated by Kevin M. Cox 6 years ago 12

We currently use My Capture but would switch for the convenience if the potential income was comparable.

+2

Switching comments to Disqus

Jesus Sanchez 6 years ago in BLOX CMS updated 6 years ago 0

Hello. I'm considering switching from TownNews commenting system to Disqus to see if we can increase engagement. Has anyone else done something similar? Did it increase the number of comments? Is it easy to manage?

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Answered

Social icons missing from user profiles

Kevin M. Cox 6 years ago in BLOX CMS updated 6 years ago 3

We just noticed that the usual social media icons (Twitter, Instagram, etc.) are missing from our staff's user profile pages.

e.g. https://www.galvnews.com/users/profile/johnferguson/

Did something change with BLOX to remove them or did I accidentally turn them off somewhere?

Answer

Kevin, after looking a bit more, that is actually a bit of overreach on our move to reduce privacy data on users that is exposed. The intent was for this to remain for admin users. This change happened with Flex 3.145. I'm going to look into having it restored for admin users.

+1

Feature request: Batch editing in Page Tracker's budget view

Andrea 6 years ago in BLOX Total CMS 0

The budget view in Page Tracker is a great tool to see what has happened to all of the stories we had budgeted for an edition. 

However, there are several budgeted stories that do not get used each night. It would be great to have a batch edit option so we could change the start date of those assets to a future date -- without have to open each asset to do so. 

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Sibling Asset Display Order

Kevin M. Cox 6 years ago in BLOX CMS 0

Right now Sibling assets in the left rail of an article display in chronological order, with oldest at top and newest at bottom.

Is it possible to reverse this order, or even better have the siblings display in the order they are attached to the article asset?

For us at the moment it would be more preferable to have the newest sibling article at the top of the list, while also keeping the older stuff listed, just down lower. But the ability to customize the order would be great.

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+2

Searching by last modified by

Nancy Bennett 9 years ago in BLOX Total CMS updated by Andrea 6 years ago 1
We would like to be able to search in Total CMS by last modified by. This would be a huge time saver for copy editors and would be the equivalent of searching by author. (We had this feature in our old system and several employees are missing being able to do it.)
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Completed

Exclude ads in specific articles

mamundson 6 years ago in BLOX CMS updated by Troy Sporcic 6 years ago 5

We have a local business news page, where we have articles on the latest business news in our and surrounding communities. A recent article announced the addition of a 3rd dentist to a practice (who is also a big client of ours). A competitors ad was showing up in this article. The ad was an ROS position. The dental practice asked us to remove the ad from their article, and threatened pulling advertising. Without moving the position of the ad, there is no current way to exclude them from the article.

We would love for the option to exclude specific ads in articles. This would solve the problem when a competitors ad shows up in an article. We risk losing annual money from either business if they do show up on the same page. This option would be used periodically when we encounter situations like this, but is invaluable.

Answer

Just to update this, there is no way to exclude ads based on keywords in the Blox Ad Manager, nor will that be supported. Your best option to do this is to move to Google Ad Manager.

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Completed

Webinar recording now available | 20+ secrets for digital revenue growth with TownNews

Cherry Wolf (Marketing specialist) 6 years ago in BLOX CMS updated 6 years ago 1

Webinar recording now available

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At TownNews, our number one goal is to empower YOU to generate revenue with your digital presence. At our September customer webinar, Christine Masters, director of product management, highlighted more than twenty insider secrets for making more money with TownNews.

From simple tweaks you can make to your site, to additional programs you might not be participating in, we’ve got more ways than ever to grow your digital revenue. You can’t afford to miss this webinar.

Ready to get started? Watch it now.