Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
+1
Completed

Text alerts for our mailing list feature request

Kim Mason BGDN 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 2

Feature request for a text alert that sends out a link to our headline mailing list (Flex site). Readers, particularly the next generation of readers favor mobile text notifications over email. Our stats are showing that a small proportion of newsletter subscribers see our emailed newsletter in their inbox, even though they subscribed to it. It would help us reach more readers, more quickly. We would use this very day for general news, sometimes multiple times a day for breaking news & weather alerts etc. Different types of alerts would be possible & could effect most staff in several departments - but particularly our content generators in the newsroom.

Hoping others will like this idea so it is considered for a future release.

Answer
Christine Masters 9 years ago

Hi guys!


We have a product called SMS List, which functions similarly to Email Reach but uses text alerts instead. You put a signup box on the front page and on user registration pages, and then you send out alerts.


A few caveats however:


1. Your list can use either a local number to send the texts, or a "short code" which can be purchased from the phone companies. Local numbers are inexpensive, but the phone companies limit them to sending 1 text per second. This means that if you have a list of 7,000 text alert subscribers, it will take you almost 2 hours to send a breaking news alert (which would not be acceptable for most breaking news situations). If you had 500 users, it would be more reasonable at 8 minutes.


If you get a short code, it is much more expensive to buy from the phone company, but your text rate goes up to 30 texts per second.


TownNews.com supports both methods, and we also support sharing a single short code across multiple papers. So if you have a group of papers, the expense of a short code may be more reasonable.


2. We do not support scheduled alerts, so if you wanted to send out something like a Daily Headlines email, you'd have to do it manually each day. But, for most Breaking News for regular-sized lists, this would work great.


This product allows a text list to be tied to a specific business, so that the newspaper can send out alerts on behalf of that business as a service.


If you have any questions, you can ask your sales representative for more information. Thanks!

0

Add Banner ad start/end time setting - feature request

Kim Mason BGDN 9 years ago in BLOX CMS 0

We fairly regularly have customers ask to have their ads start at specific times of the day. This most often occurs when they have a short, timed sale. I would therefore like to put in a feature request that the start time & stop time could be set along with the date in banner ads. I am the only one that schedules ads but it would benefit the entire sales dept. by making ads more flexible for customers. Eventually when the ad dept is trained 7 others would use it too.

+1

Calendar delete time doesn't work logically

Nick 9 years ago in BLOX CMS 0

So we'd like for old calendar events to be deleted after a certain period of time elapses following the final date(or only date if it's a one time event). But to delete an event has to recur. I don't understand why one time events can't be set to delete after a certain period.


It seems to me what would make the most sense would be to say "Delete X days/months/years after the final event date." If the event recurs it would never be deleted until such a time that it no longer recurs. If it doesn't recur it would still be deleted X days/months/years after the last date regardless of whether it's a one time event or has multiple dates.

+4

View the statistics of individual editorial assets from within the asset window

The Sun 9 years ago in BLOX CMS 0

We are looking to have the ability to view the statistics of individual editorial assets from within the asset window.


1) Having the ability to view the individual statistics for stories will help us sell more in-story ads, be able to tell agencies how many views our stories receive, help writers know what stories are successful and what ones aren’t, and help promote our business by being able to share with those the story was about how many people viewed and read their article.


2) Having this idea implemented would allow us to view not only the statistics on the top 20-100 stories but also be able to see stories beyond the 100 that are viewable. This would help us in the scenarios mentioned above as well as being able to see our success rate on individual stories that are not in the top 100. We have had several people express interest in knowing this information for stories that were not in the top 100 and had to tell them we did not know.


3) We would use this information at least once a month for web reporting and weekly when the writers are looking to see how well their stories are doing.


4) There are about 10 people in our organization that would use this feature.

+1

Syndication workflow

TomS 9 years ago in BLOX CMS 0

In the syndication area, after Add to site it would be nice if the asset went into the default workflow.

+3

Collection asset automatically updated by keyword

Nick 9 years ago in BLOX CMS updated by Kevin M. Cox 9 years ago 1

We're looking into using collection assets because we found the timeline feature which is AWESOME! What would be great is if those collections could be automatically populated with assets based on keywords. For instance if we had the keyword "Donald Duck" as we write stories with that keyword it would be automatically placed into the Donald Duck collection. That way we wouldn't have to remember to manually add assets to collections.


Basically it would be block query rules for a collection asset.

+2

Bug in batch edit of section tags, or a feature request

Jacki Gray 9 years ago in BLOX CMS updated by Kevin M. Cox 9 years ago 1

During a batch edit of section tags, the tags end up in alphabetical order rather than the order in which they are selected. The order of section tags is important, of course.


To make the batch editing of section tags as efficient as possible, it would be great if one or both of the following options were available:


1. Section tags were "added" in the order they are selected. (I believe this function happens else were in the admin.)

2. The user could drag and drop the order of the tags within the batch window to reorder the tags.


Thanks.

+5

Login screen background color

Kevin M. Cox 9 years ago in BLOX Total CMS updated by Jacki Gray 9 years ago 4
Quick suggestion that seems like it would be super easy to implement.

Change the background color of the BLOX login screen to match the grey or blue of the interface. Now that we're rolling out TCMS I'm having to check the URL bar to see which admin site I'm about to login to.

Alternatively, a different logo for the different products could serve the same purpose.

Let me know what y'all think.
+1
Under review

Calendar posts across several sites

Lindy 9 years ago in BLOX CMS updated by Jacki Gray 9 years ago 2

Is there a way to share calendar entries between multiple Blox sites? Is anyone doing this, and how are you going about it? (syndication? jobs?)

+2

No way to attach image to related content item

Nick 9 years ago in BLOX CMS 0

I just noticed there's nowhere to add an image(s) to a related content item(like in a "More information" or "If you go" box). There are many instances when our break-out boxes have images. I may be missing something, and if so, please tell me what I'm doing wrong.


I tried adding an <img> tag with the image but BLOX seemed to have stripped that out.

0

Can't view our site(or other Chicago sites)

Nick 9 years ago in BLOX CMS 0

We're having an issue and I'm 99.9% sure it has something to do with Chicago servers. I've pulled up TN sites that use NY servers and they work fine. I can't view any of these:


http://thebrunswicknews.com (our site & the backend)

http://help.bloxcms.com/

http://docs.townnews.com/kbpublisher/

http://www.onidawatchman.com/

http://www.lodinews.com/

http://www.gulfcoastnewstoday.com/

http://www.idahopress.com/


I'm not sure because I can't see which servers they're on but I'd be willing to bet they're all Chicago. This issue isn't limited to us. We've got someone traveling in North Carolina and he can't access our site either.


So I guess this question is: Is anyone else on a Chicago server unable to access any other Chicago servers?

+1

Real Estate Vertical Leads

Sam Williams 9 years ago in BLOX CMS updated 9 years ago 2

Several of my sites have asked about any future developments in the real estate vertical to include a leads form in their Real Estate vertical. I know that the "Send Email" link displays on featured agents, but would there be a way to make that email link be a lead form like the "Send Email" link on the business directory page itself so that lead could be tracked in the analytics?

0
Answered

Is there a way to create a separate stylesheet for certain URLs?

Nick 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 2

We're thinking about completely rebranding our marketplace section. So that would be a huge amount of custom CSS and it would make our site.css heavy and very long. Is there a way to target a different stylesheet for the marketplace section?

Answer
Christine Masters 9 years ago

What you describe is pretty much what I would recommend - adding your own css link in the head include file.

It is possible to target specific sections based on section-specific classes that are included in the "main" container on the page (on Zen it is main-container, on Flex it is body). Like so:


.sports h1 {font-size: 53px;}


But that reference would be included on all pages.


If you want to include a SEPARATE style sheet, what you describe is good on Zen.


On Flex, we include our site-specific CSS on the page (rather than in a separate file) in order to reduce http requests. To add a section-specific CSS to the page, Mike explains it well in this thread: http://community.townnews.com/topic/1025220-css-instance-and-customizing-css-in-flex/


Thanks!

0

Feature Request: Allow Collections to be placed on an InDesign page

Kevin M. Cox 9 years ago in BLOX Total CMS updated 9 years ago 1

I’d like to make a feature request to allow the TotalCMS Asset Manager to place a Collection asset onto an InDesign page.


Collections are the ideal asset type for photo-only “wildart” packages that make it into print and go online.


These typically have either no text or just a short copy block that accompanies a layout dominated by the photographs. As such using an Article Asset to get them online just looks silly and isn’t the most effective presentation tool.


Right now we’re having to create both an article for the print side (making sure it is set to not publish online) and then a Collection for the web. Duplicating our efforts of attaching photos, etc.


This is something we’d utilize multiple times per week and I think would benefit other TotalCMS users as well.


Please let me know what y’all think.


Image 104

Image 105

0

Webinar recording: What's new in BLOX Total CMS

anonymous 9 years ago 0

Image 108

At our December webinar, Jon Winters (BLOX Total CMS product architect) gave an exclusive look at the latest improvements, updates and additions to BLOX Total CMS.


Highlights include:

  • New social media broadcast tool lets you post to Facebook and Twitter via your BLOX CMS site.
  • Updated depth count displays page previews without trimming and notes.
  • Improved organization of agate-based assets within the syndication tool.
  • Time-saving updates make print trimming accessible from within the browser interface.

For more information, watch the recorded webinar today!