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Newsletter unsubscribe links missing

Maureen Reinert 8 years ago in BLOX CMS updated 8 years ago 2

Has anyone else noticed a problem with unsubscribe links no longer being added to the end of the newsletters? Until recently there were links at the end for unsubscribing, but those have disappeared. The Constant Contact footer information shows a link, but there isn't one on the actual email.

+4

Feature Request: Podcast asset creation to simplify XML and RSS Data.

John 8 years ago in BLOX CMS updated 8 years ago 2

I'm slowly working through this with my town news contact but it seems like it will be more complicated and I might need to reach out to a third party company.


I'm trying to create a couple podcasts with some students and the level of detail required in the XML is far too much for the currect town news "audio asset" option.


Is it possible to add a Podcast asset with all the specific podcast details Apple and Stitcher require?


Here is an example of a video podcast's RSS XML.


http://feeds.twit.tv/ww_video_large.xml

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Flash graphics

hbremer1 8 years ago in BLOX CMS 0

I'm trying to upload some Flash graphics but when I create the Flash asset, I can only see a 600x400(ish) portion of the graphic ... anybody know of any way to make the viewing area larger?

+5

Feature request: Add photo gallery to poll assets

Erica Smith 8 years ago 0

Polls are awesome. They'd be more awesome if I could add images as child assets and have those images show up as a photo gallery. (If you add photos to a poll asset now, they show up as cards under the poll.) This of the "who wore it best" polls you could do! The contest-type polls! Anyone else interested?

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Bug? Business card Grid doesn't obey column count on Medium and Small breakpoints

Nick 8 years ago in BLOX CMS updated 8 years ago 1

I've got a Business card: Grid(FLEX) set as Display mode: Slideshow and Columns: 2. All is good on Large breakpoint. On Medium and Small it goes to 4 columns. On Extra-Small it goes to 1 column. I understand Extra-Small going to 1 column because it's so small. But Medium and Small should still obey the column layout setting, right? Is this a bug or is it intentional?

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Answered

Click on the first photo in a story and the second photo shows up, and vice versa

Nick 8 years ago in BLOX CMS updated by Christine Masters 8 years ago 2

We've got an issue on all three of our sites that happens when you click a child photo in a story. When you click the first one, it brings up the bigger gallery page with the second selected. When you click the second, the first opens. And this happens no matter how many photos you have in a story. Here's a graphic, because why not...


Image 154


So does anyone else have the problem?

Answer
Christine Masters 8 years ago

Hi Nick!


I was able to reproduce this on my test site, and I updated your ticket with the information and volunteered to walk through it for the dev so he can see what's happening. I assume it is a bug with the photo count for the URL, so we'll put in a bug ticket for that. Thanks!

+2

Mugshots and mobile

Erica Smith 8 years ago updated by Rebecca Fellenbaum 8 years ago 1

The mugshot presentation style is great for desktop users, but awful for mobile users, and we have more mobile users than desktop.

Here's what I mean by awful: Say you have a story with two photos and two mugshots (using the mugshot presentation style on those two photo assets).

Desktop view: Headline, two photos at the top of the story in a gallery format, two mugshots in the left rail and the story in the larger portion of the page.

Mobile view: Headline, mugshot, mugshot (they're stacked), photos in a gallery format, then the story. You're in real trouble if you have a story with more than a couple of mugshots.

I want to change this — and I think it should be a global change. Ideally, on mobile the mugshots would be part of the photo gallery — the order in which they're added as child assets would be the order they appear in the mobile photo gallery.


Anyone else in favor?

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Webinar recording: Spring cleaning 101

anonymous 8 years ago 0

At our May customer webinar, Christine Masters, director of product management, discussed a variety of ways to refresh and renew your website.


Highlights include:

  • Keeping your site up-to-date by cleaning out old blocks, auditing your admins and evaluating your ads.
  • Freshening up your front page with new display blocks.
  • Making sure your site is mobile-ready and search optimized.
  • And much, much more!

For more information, watch the recorded webinar today!

+2
Under review

Instant Articles

Paul MacNeill 8 years ago updated by Christine Masters 8 years ago 3

Now that Facebook instant articles is live for all publishers, can you update how we incorporate this into the BLOX system.

Answer
Christine Masters 8 years ago

Hi Paul! We are working with two papers to do a live test before releasing this to all sites. We've already had to make several updates to our Facebook Instant Articles feed based on our first live tests. But, neither of the two papers have been approved. Once that happens we'll do an announcement. :)

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Facebook Pixel

Kevin M. Cox 8 years ago in BLOX CMS 0

Has anyone added a "Facebook Pixel" to their BLOX site?

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Answered

Force Facebook to use the default og_image instead of child image?

Kevin M. Cox 8 years ago in BLOX CMS updated 8 years ago 2

It is election season which means we are running a bunch of stories with multiple politician mugshots attached.


Someone pointed out that we may have a potential problem when Facebook displays only one of these on the article preview. As I’m sure you all know, somebody out there is going to take that as us favoring one candidate over the other.


Is there an easy way to prevent Facebook from pulling a child image in a case like this, or make it use the default logo instead?


Any thoughts anyone has are definitely appreciated.

Answer
Christine Masters 8 years ago

I'm not sure if there is a way to do this in Facebook (usually the first person to share the page can choose the main image, but I'm not sure how long that will stay that way for subsequent shares).


We have a feature we're working on where you can upload a different image to be used for the preview, and it would be used for the Facebook og_image as well. So, that may help when that's available.


For now, I would say that lots of papers just make a combined image with the various candidates all represented, and then that single image would be used as the main image on the story (and thus also the og_image).

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Answered

Collection Series clipping headline

Kevin M. Cox 8 years ago in BLOX CMS updated 8 years ago 3

This one looks like a bug to me.


On a Collection Asset, Series style, long headlines are being clipped when there is plenty of space to display the whole thing.


Image 150


Is this somehow intended behavior?

Answer
Christine Masters 8 years ago

Hi Kevin!


Your file was customized and hadn't been updated. So our developer updated that bit of code on your site. Let me know if it looks better now.


Thanks!


Christine

+2
Under review

Add map/location to HTML assets

Deb Ungerman 8 years ago in BLOX CMS updated by Christine Masters 8 years ago 2

We have several HMTL assets that could benefit from using the location feature. Is this something that could be added?

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Answered

Embracing HTTPS - NYTimes.com

Kevin M. Cox 10 years ago in BLOX CMS updated by Christine Masters 8 years ago 9
http://open.blogs.nytimes.com/2014/11/13/embracing-https/

Interesting article from the NYT. I'm curious to hear what everyone thinks.

We're already moving this direction with our non-Town News sites and wonder what challenges we'd encounter trying to go all HTTPS on Town News?
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Answered

Bug in event time display in calendar block template

Jacki Gray 8 years ago in BLOX CMS updated by Phil Pracht (Product Manager) 8 years ago 1

The block template called "Calendar: Event list (flex)" has a bug and displays "12 am" for the "time" rather than "all day" as it does on the asset detail page.

We can not present inaccurate information like so. Can we get this fixed in the template?


Image 153


Here is a sample Calendar detail page with correct "all-day" information:

Answer

Hi Jacki!


We're already aware of this issue and have a fix planned. Thanks!


Phil