I am having trouble with an e-edition. I have sent the files twice and nothing is showing up on the back end. Can anyone help with this? I use to be able to push the job manually but I can't find that option anymore. Help? 

BLOX seems to have a bug where ampersands in media URLs are not escaped in the altf=google_newsstand version of the feed. The altf=verve_full version has them escaped properly with "&" but not the google_newsstand version. This causes it to fail XML validation and not get parsed by feed readers.

TownNews: I see you have fixed this issue in previous software releases for other feed versions (https://townnews.com/releases/software_releases/flex-templates-software-release---tues-sept-25th-2-00-pm-cdt/article_2abe4da6-bda8-11e8-a444-7f76286bc38c.html and https://townnews.com/releases/software_releases/blox-template-release---oct-7-2014---oct-9-2014/article_c46fb2fc-4d70-11e4-93ab-afa78a5be736.html) but it still needs to be fixed for google_news feeds.

Using Google Chrome, blox requires I re-authenticate the browser with every login instead of recognizing this is a device/browser I have logged in from before and am going to log in from regularly. Can you please patch this bug?

It would be nice to have a Delete button on the Form Viewer in order to mark a form submission for 'deletion'

People (and spammers) can upload the oddest things when file attachments are allowed on a form submission.

Since these file attachments can be viewed by anonymous users on the internet it would be nice to have a hard delete method available in the Form Submissions area of bloxCMS.

It's not often that I need to edit HTML on Blox, but when I do it would be very useful to have the option to word wrap so I can see my code while making quick edits. At the very least a Maximize button would be cool too. Of course if I am doing more vigorous work I would use a 3rd-Party notepad; however I find myself using this HTML block more and more often. Thanks for your consideration. I have placed a prototype image below.

Can you add an field for alt text in images? Right now, the system picks up the title as alt text, but we want to use alt text that is more detailed than a title would be. I know people have asked for this in the past. What's the status?

Hi everyone! 

We've been kicking around an idea for pinned assets and I'd love to get your feedback.  

Presently, and as you may already be aware, pinned assets default the top of a block. Multiple pinned items can be sorted / reordered. 

We're considering a feature that would allow designers access to drag/drop pinned assets to whichever order they want in a block, i.e., pin a single item to the third position as opposed to the top (default). 

We're looking for feedback! 

Have you struggled with this before? 

Would you use this feature? 

It would be ideal to be able to sort feeds on last updated time in addition to publish time. We use RSS feeds to serve content to our mobile apps and often times we have a story that is published and updated throughout several days/weeks. For example, a high-profile trial.

I am opening an event for Street Fairs/Community Event tables were we talk about the paper and offer a deal for customers to subscribe. I need to track this separately from other subscriptions. Is the promo code field the best bet? Can I set up the promo code without a discount? Has anyone done this successfully in the recent pass? We are also just setting up access IQ +. Thanks, Thea Giardina, www.newjerseyhills.com

ps: we have 13 papers that cover 4 counties so tracking is important

I know every who is manually approving these AdOwl orders has experienced clients requesting receipts because the Approval email is lacking vital information.

This is what our client receives in the Approval email:

————————————

"Subject: Your ad order #7 has been approved

Your ad order #7 has been approved.

The ad will start on Jun 8, 2022, 12:00 AM.”

————————————

Do we see a problem here?

I submitted a ticket to TNews and was told to copy/paste or write into the popup all the information that I needed. This is not conducive for a business to manually copy/paste or write transaction information for every single order "for something that should be already there.”

Some clients cannot submit this to Accounts Receivable the way it is currently written and there is no way to generate a true receipt for them. I currently have to pull up their order and print it as a PDF and email it to them stating that this is all I can produce, all because the Approval email lacks the vital information needed.

I replied back to TNews to gain access to the email template for editing or have them edit the current email to look more professional. I learned that we were not the only ones that have requested this feature and to submit a request ticket since they were unable to give me access to the template or make the changes required.

Below is a sample of what the default Approval email should look like.

—————— sample ——————

Hello (First Last Name shortcode),

Your ad order ID (ID# shortcode) for the amount of ($ amount shortcode) has been approved and will start on (order start date shortcode) and will end (order end date shortcode).

Please keep this email receipt for your records

Thank you,

(Business Name Shortcode)

(Contact Number Shortcode)

————————————————

As you can see the above format covers:

• Client/Business Name
• Order #
• Cost
• Run Start Date
• Closing statement
• Business Name (Branding shortcodes)

I truly believe all your clients would love it as well because it covers all the vital information needed for a receipt and cuts down on the wasted labor hours making a custom approval email.

Note: Upon writing this I found a similar post dating back 5 years and I was flabbergasted to learn that it was still under review.

I've had a feature request open about this since last May (Ticket 666975) but wanted to get some public visibility on it as well. The addition of BLOX Notifier actually makes the situation worse and I have some good example images to share.

There are now two different ways to automatically send emails upon specific conditions in BLOX and both of them lack the customization ability needed to maintain a newspaper's brand and achieve specific goals.

First are examples of what our current breaking news emails look like, but they have to be sent manually through Email Reach's "Single Run." They maintain the style of all our other email newsletters and meet branding goals at the expense of being a manual process that gets forgotten at times.

Automatic Alerts for BLOX Email Reach

https://help.bloxcms.com/knowledge-base/releases/software_releases/article_618ad806-8df5-50cc-9e51-45980a69c21d.html

This option has been around for a couple years and allows filtering that most papers would need, however there is no ability to customize how these emails look. You are stuck with the examples below.

BLOX Notifier

https://help.bloxcms.com/knowledge-base/releases/software_releases/article_3cbfbd8a-a89f-5ac0-ad3c-1a37108b5ac8.html

I was hopeful the newly released BLOX Notifier would bring some improvements but unfortunately it is even worse. Emails produced by it are completely void of branding and most other useful information.