Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
+1
Answered

What's your reaction to User Reactions?

Christine Masters 8 years ago in BLOX CMS updated by Kevin M. Cox 3 years ago 17

Hi community people!


Earlier today we had our big BLOX Core update! If you missed the release notes, they are here.


I've noticed a few media sites start using the User Reactions feature. Are any of you thinking of enabling it? Maybe on just a specific section? I'm interested in hearing your reactions or ways to improve it.


Image 234

+12
Completed

More fine-tuned controls on "Buy Now" buttons on photos

Graham R. Archer 7 years ago in BLOX CMS updated by Ashleigh Snoozy 3 years ago 7

Hey folks, I submitted an idea to Town News, and they said I should post it here to see if this development idea would help others, too. Anything else think this would be helpful?


The idea is basically to add a few new controls — either on the section level or on specific photo types — to allow editors to turn off the "buy now" button on all mugs, all crime stories, or other examples like that.


Town News asked me to answer these questions:


What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

A: There are dozens of photos used daily on our website that we do not want to sell. Many of these get automated tags that remove the "buy now" button (AP photos, for instance), and that's great. But still a large number of photos get manually tagged with #nosale to keep that button hidden. It would be very helpful to have more specific, targeted and automated ways to blacklist some photos from being sold. For instance, we NEVER want to sell a photo of a criminal who just committed some heinous crime. And a huge number of the mugs we run on our website are handouts that we can't sell, and even the ones that are ours are not any real source of revenue. My proposal would be that we have some ability to turn on/off the "Buy now" button for specific photo types (like all mugs) or sections (so you could turn off sales for all photos attached to stories categorized as crime, for example).

How often would you use this feature?

A: This would be used daily. The automated button removal would impact dozens of stories and several dozen photos each day.

How many people in your organization would use this feature?

A: All online editors would gain from this function, and reporters would no longer have to alert online staff to photos that got missed during the tedious and error-prone manual #nosale application process. Dozens of employees would be impacted.

Answer
Christine Masters 5 years ago

Hi guys!

We have now added more logic to our "automated" photo sales option. See this updated doc:

https://help.bloxcms.com/blox_cms/editorial/assets/article_0f8a8332-27c2-11e8-88a8-5318a95cfee3.html?wewe

We have also added the ability to turn off photo sales per section (via custom properties), as well as batch update photo sales.

Hope this helps!

Christine

+1
Under review

Can we restrict photo purchasing based on "Provided" byline?

Nick 8 years ago in BLOX CMS updated by Ashleigh 3 years ago 2

I know the system is set up to restrict photo purchasing through MyCapture to anything with the keyword #nosale. But I'd say about half the time, maybe a little less, the reporters/editors forget to add the keyword. What they almost always add is "Provided" or "Provided photo" in the byline field because typically they're more concerned with making it look good for print.


So if there's a way to do this please let me know. But if not, this would be a really handy feature.

0
Answered

how do I download a picture from blox cms?

dgrunfeld 3 years ago in BLOX CMS updated by Christine Masters 3 years ago 1
+2

Begging you for an autosave feature

jtravis 3 years ago in BLOX CMS 0

Please add an autosave feature. I'm having to redo tons of work when something stupid/unexpected happens and my Blox window closes before I saved. Working in another text editor that has autosave isn't a great solution because it usually means I have to fix every paragraph break in the story once I've cut and pasted it into blox, on top of just adding even more complication to my workflow.

+5
Under review

Blox login method changed.

Jeff Sebestyen 3 years ago in BLOX CMS updated by Tom Houston 3 years ago 6

So now you cannot enter the email address and password at the same time.  The creates an issue with the web browser auto-populating the credentials, actually hindering workflow.  And of course, creating an headache for I.T...again.  

Image 703

+8

Feature Request: Magazine style e-Editions

Kevin M. Cox 6 years ago in BLOX CMS updated 3 years ago 6

We'd like to submit a request for magazine style "flip book" e-Editions, similar to Issuu with double-truck views:

https://issuu.com/galvnews/docs/coast_monthly_april_2017

Right now we are having to host these off-site to have this magazine view that readers like.

1) What problem(s) does this idea solve? Why do you need this idea implemented? Provide as many problems or use cases as possible.

It allows for magazines and other special sections that aren't newspapers to be hosted in the native BLOX e-Edition.

2) How often would you use this feature?


At least monthly.

3) How many people in your organization would use this feature?

Everyone, including all readers.

+1

VIDEO FEATURE: Add Video Option to Promo Designer

Jared F 3 years ago in BLOX CMS 0

Promo Designer works well if you're using an image, or if you have a written offer of some sort. Taking it one step further, how hard would it be to include the use of video assets in Promo Designer?  I would imagine we could increase our video traffic if we were able to create a pop-up that displays a chosen set of video assets either on load or when exit intent is exhibited. Video assets would be chosen from a Block, a Search or an RSS feed.   how hard would that be to build out?

+6
Completed

Subscription Coupon Code

Kevin M. Cox 10 years ago in BLOX CMS updated by Christine Masters 3 years ago 18
We would like to request the option of having a "Coupon Code" function available for new subscriptions on the website.

We envision being able to link specific codes to specific subscription services (e.g. a code would allow a discount on a 7 day print subscription but not on a weekend only).

To be fully functional, the code should include options to select either: $ off, % off or length of free trial.

This would be a huge tool for our circulation/promotions department and we imagine would be a welcome addition for other newspapers as well.

--> Why we're asking:

To give a little more background I thought it might be helpful to give a specific use case. While we see tons of potential for this feature, there is a specific promotion we're trying to develop in the next month and are having trouble seeing a way to do it with the current system.

We're planning on a new subscription marketing push for our newspaper. We'd like to offer potential subscribers a free trial subscription (either print and/or online) to the paper.

In order to make things as easy as possible we'd like them to be able to sign-up online (create a new BLOX user account) and instantly begin their online trial (get behind the paywall) without having to enter a credit card. At the end of their trial period of course we'll offer to make them a subscriber and collect their payment information.

A "coupon code" function seems like the best way to make this happen but of course we are open to suggestions if we can already pull off something similar with existing tools. For example: Is there a way to link directly to a hidden subscription service?

Please let me know what y'all think.

Thanks
+7
Completed

Desktop notifications?

Kyle Whitfield 8 years ago in BLOX CMS updated by Christine Masters 3 years ago 10

Is TN familiar w/ the ability, through Google Chrome, to send a reader notifications if they opt-in? Been seeing this a little more frequently among news sites. Just curious.

Answer
Christine Masters 3 years ago

We now offer web notifications as part of BLOX Notifier and a block web notifications block.

https://help.townnews.com/how-do-you-set-up-web-push-notifications-using-blox-notifier/article_f12c16bf-9e8f-522e-a7ee-394fbf466cee.html

+7
Completed

Feature Request: E-edition clip and print tool

Chase Doak 5 years ago in BLOX CMS updated by Christine Masters 3 years ago 1

As we get more and more readers moved from print subscriptions to digital-only subscriptions, we've had several older readers ask how they can easily print the crosswords, jumbles and Sudoku puzzles from the e-edition.

My request is for a simply clipping tool to make it easier to print a portion of the e-edition, similar to the print/save tool used by Newspapers.com. It works quite effortlessly and is user-friendly, even for readers who lack tech skills.

Image 651

+9
Completed

Batch edit utility - change more than 25 at a time

Sara Hardison 9 years ago in BLOX CMS updated by Christine Masters 3 years ago 30
We have a lot of section tags with hundreds of assets assigned that we are moving around and do change from time to time. The batch edit tool is great, but the limit to only changing 25 at a time makes it quite difficult when we are dealing with the number of assets we are. Would be great to have option to change number of assets you want to change at a time, so 25, 50, 100..etc.
Answer
Christine Masters 3 years ago

There are several different requests in here:

  1. A "mass" batch edit. We are working on this currently... it should be available in Q2 of this year. It allows you to create a search and then apply batch edit to that entire search results, even if it affects thousands of assets. There will be an extra confirmation process where you must type in the number of assets so that you are sure that you know how many assets you are affecting. The task on large amounts of assets happens as a background task (so it can take as long as it needs) and then sends you an email when you're done. So, for Nick's needs, this would definitely work).
  2. The ability to see more assets on a search results page in the BLOX admin. The solution for this will likely come as part of our new backend UI, which will likely end up being some kind of infinity scroll.

Lastly, there is the request for a batch edit function to change headlines and captions. To be honest, we are worried about allowing content to be changed in a batch editing process. Firstly, it's considered bad SEO to have similar titles on multiple pages in your site. Secondly, having all headlines (such as on a vertical gallery) is kind of annoying and repetitive to the reader.

On the other hand, I of course realize that if you don't add a title, we'll use the filename instead. And typing 200 unique, accurate titles is a very time-consuming task to say the least! Also, the only thing worse than a vertical gallery with repeated identical headlines is a vertical gallery with filenames as headlines instead! And, we currently provide no mechanism for them to be hidden as an option.

However, maybe we can fix some of those underlying problems instead. Basically, we're thinking that batch editing headlines and captions is a symptom of a bigger problem rather than a problem in and of itself.

What about something like this:

- A collection asset has the option of not showing photos and captions, even if they exist.

- In places where we have to show some kind of title (such as search results) maybe we show the parent's title instead?

Or:

- A way for the photo itself to know whether or not it has a unique headline, and if it does, display it. If not, display the parent (unless on a collection page). I would have to think more on how it can know it is a unique title... 

    +3
    Under review

    Domain Subscription Services

    Kevin M. Cox 10 years ago in BLOX CMS updated by mcgregora 3 years ago 12
    We have been talking about ways to leverage the Domain based Subscription Services in BLOX. Currently we are using one to allow staff at any of our sister papers to easily create accounts and get behind our paywall.

    An example of one of the ideas we’re considering is a partnership with a community college or school district. Our thinking is we could possibly have them pay $X,000 per year and allow all of their employees and students (with an email account on their domain) free access to our website. A perk of employment or enrollment at that institution.

    As several recent studies have revealed, millennials are adverse to paying for news, but maybe we can convert them into readers if they can get it for free. It could be a win-win for both us and the institution. They could easily incorporate the newspaper into their teaching if they know all students can access it for free.

    One of the stumbling blocks we’re considering is how to disable these free accounts once someone is no longer a student or employee.

    What we’d love to see is an option to “re-confirm” accounts created under these Domain services at set periods of time. e.g. Have BLOX send out address confirmation emails every year and then disable (or remove from the service) any accounts that no longer have valid/active email accounts.

    I’d love to hear what others think. As it stands this seems to be the real limiting factor in putting these Domain Subscription Services into use.
    +1

    Ability to review push notifications on NowApp

    Eric R 3 years ago in BLOX CMS 0

    We'd like the ability to allow users to review push notifications that have been sent to their devices. Currently, a user needs to rely on their device to be able to see any alerts they may have received and not acknowledged. But Android and iOS devices typically only give you one chance to review alerts (notifications), then they are removed.

    It would be great to have a feature within the NowApp that would allow users to review any push notifications that they may have missed (while the device was off, while it was in DO NOT DISTURB, etc).

    +10
    Under review

    Scheduling blocks

    eeckert 7 years ago in BLOX CMS updated by Eric R 3 years ago 15

    I think a nice feature would be a custom option within a block to schedule it for certain times.


    We currently have a few blocks that I only have show up on a single day of the week so I manually disable it when we don't need it.  Having something with the block options itself where I could schedule it to enable and disable itself would be great.