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Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
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0
Answered
Poll assets with related links
Is there a way to link an article assets within a poll asset? For instance in a poll about privatizing ambulance service, can I link the story we wrote about privatizing ambulance service? I tried adding a related child article asset and a related link but it doesn't display anywhere.
Answer
Christine Masters
9 years ago
Hi Nick!
This is a feature in our new templates. When are you moving to Flex? :)
Here is an example: http://www.flex-showcase.bloxcms.com/news/have-you-participated-in-the-als-ice-bucket-challenge/poll_c4cb2da3-b020-541d-b51a-de7f2470d66f.html
0
Answered
AP flag overwrites bylines
We've noticed that whenever a story has an AP flag set, as all of our wire service stories do, anything in the byline field will get overwritten by "Associated Press." Often these are not even AP stories. Could there be a way to force the byline field onto the article if there is one?
0
Answered
Remove image titles
Apologies if this was answered elsewhere; I looked but found nothing.
Is there a way to prevent image titles from appearing on the site? Hardcopy newspapers don't include titles for each photo on a given page, so I'm wondering if there's a way to preserve that look on the website — to just have a photo with a cutline, and no title.
Is there a way to prevent image titles from appearing on the site? Hardcopy newspapers don't include titles for each photo on a given page, so I'm wondering if there's a way to preserve that look on the website — to just have a photo with a cutline, and no title.
0
Article for subscribers about change to new Live E-Editions
Has Town News, or any of you customers, written an article for subscribers when switching from the "classic" E-Edition to the new Live Segmented E-Edition format?
We just made the change as part of our TotalCMS rollout and are getting a ton of user complains/confusion.
I'd like to write something up to explain the changes, but was hoping I wouldn't have to reinvent the wheel if one of y'all had already done something similar I could borrow from.
Thanks.
We just made the change as part of our TotalCMS rollout and are getting a ton of user complains/confusion.
I'd like to write something up to explain the changes, but was hoping I wouldn't have to reinvent the wheel if one of y'all had already done something similar I could borrow from.
Thanks.
0
in page links
Does anyone know if it's possible to include an 'in-page' or 'id' link in a BLOX asset. I mean a link where like this: <a href="#IDHERE"> as opposed to linking another page. When I try and do it I get a 403 forbidden error. Thanks!
+1
Under review
Support for USER ID tracking in Goggle analytics
Google analytics supports the use of a non-personally indentifiable indentifier to be sent from sites that support logins. When this is done it does a better job of tracking unique users and allows sessions to be stitched across browsers and platforms (user 8675309 pulled up this article on his phone and then 3 minutes later he continued his session on a pc).
More information is here:
https://developers.google.com/analytics/devguides/...
and here
https://support.google.com/analytics/answer/312366...
There's more to it than just changing the Google javascript. ToS would need to change and the ability to Opt out would need to be added to user's self service pages.
More information is here:
https://developers.google.com/analytics/devguides/...
and here
https://support.google.com/analytics/answer/312366...
There's more to it than just changing the Google javascript. ToS would need to change and the ability to Opt out would need to be added to user's self service pages.
+1
Redirects for URLs and their children
Hopefully this will be an easy answer...Is there a way to have a redirect for a url and any of its children in BLOX? For example I want thebrunswicknews.com/oldurl as well as thebrunswicknews.com/oldurl/story1, thebrunswicknews.com/oldurl/story2, thebrunswicknews.com/oldurl/this-is-just-another-page, etc to be redirected to my home page without having to make redirects for each one.
It would be even better if I don't have to create a new URL in the BLOX URL map for the redirects too, so they don't clutter the URL map.
The reason I'm asking is because Google Webmaster Tools keeps finding URLs from my old site and our BLOX site is almost a year old.
It would be even better if I don't have to create a new URL in the BLOX URL map for the redirects too, so they don't clutter the URL map.
The reason I'm asking is because Google Webmaster Tools keeps finding URLs from my old site and our BLOX site is almost a year old.
0
Asset Index: Main Index blocks not showing flags
I'm trying to get flags to show up with some of our Asset Index: Main Index blocks but I'm not having any luck. The documentation says:
show_flags
show_details
show_flags
Setting this property to true will display flags under the headlines. Setting this property to false will hide all flags under the headlines.
andshow_details
When this property is set to "true", details such as the section, flags, posted date, publish date, updated date, and the comment count will display.
So I've set both to true and still no flags. If I switch it to another block style like Headline List I get the flags but the look isn't what I want. Am I missing something or is it an error in the code?
0
Smartphone app and broadcasting
I don't find a smartphone app to use for uploading content. In using the mobile version through my phone's Safari web browser, while I can upload a story or photo/video asset and select under what section categories I want it to publish, I don't see where at the same time I can broadcast it to our social media settings, so I don't get that boost, or audience, until I go back to desktop, open the asset and select broadcast. Or am I missing something? Thanks in advance.
0
Remove the assets from the website through TCMS
Does this KB article still describe the only way to remove assets from the website through TCMS: http://docs.townnews.com/kbpublisher/Whats-the-best-method-to-remove-assets-from-the-website-through-Total-CMS_8648.html
If so, are there plans to eventually make a demotion to a workflow step that removes the site tag also update the syndicated copy in the same way?
If so, are there plans to eventually make a demotion to a workflow step that removes the site tag also update the syndicated copy in the same way?
+2
Please make our Flex site search deliver articles by Authors names
We have recently started using Authors on our articles. Authors pulls in a selected user account from our CMS. However when I do a search by the author name on the front end (ex. Kyle Szymanski), none of the articles using the Author's name are delivered as a result on our Flex site.
0
Under review
Cropping image in Touch 5 Mobile: Mobile Main
Am I missing where the option is to crop the image that goes with this block? This is what we get. I realize it's responsive, but if someone has that size mobile device it's going to look bad.
Also, the "truncate lead" and "additional paragraphs" only seem to display on the phone version of the site. The tablet version only displays the image and the headline. As it is now it looks like, in the example above, the "Pet maintenance" story belongs to the "Pet ER" story above it, but that isn't the case. They are two separate stories.
Also, the "truncate lead" and "additional paragraphs" only seem to display on the phone version of the site. The tablet version only displays the image and the headline. As it is now it looks like, in the example above, the "Pet maintenance" story belongs to the "Pet ER" story above it, but that isn't the case. They are two separate stories.
0
Under review
AAM Tracking Reports
Our Circulation Director is excited about the new AAM reporting feature. I'm wondering if it would be possible to have a feature that would automatically email the reports instead of placing them on the FTP server?
+1
Webinar: What's new in BLOX Total CMS
At our October 8th webinar, Jon Winters, BLOX Total CMS product architect, will give an exclusive look at the latest improvements, updates and additions to BLOX Total CMS!
Topics will include:
- Associated Press feeds now available through the syndication tool--allowing multiple feeds and packages.
- New page categorizations improve Live e-Edition browsing, budgeting and page automation.
- Time-saving syndication tool updates make importing content directly into Adobe InDesign easy.
- Q&A session to follow the presentation!
Join us Thursday, Oct. 8th at 10:30 AM CST. Register today!
0
First Thursday Webinar
Join us Thursday, Oct. 1st at 10:30 AM CST for our First Thursday Webinar. At this webinar, we'll show off the latest BLOX Business Directory improvements, updates and more!
Topics will include:
- User-friendly admin improvements make editing and submitting assets even easier.
- New and improved reports provide additional analytical insights for you and your businesses.
- Faster search results for site users & staffers.
- Bonus: Lee Local's Michelle Skadal-Sosnowski will discuss insider techniques for generating
revenue and building SEO with Business Directory.
Register today!
Topics will include:
- User-friendly admin improvements make editing and submitting assets even easier.
- New and improved reports provide additional analytical insights for you and your businesses.
- Faster search results for site users & staffers.
- Bonus: Lee Local's Michelle Skadal-Sosnowski will discuss insider techniques for generating
revenue and building SEO with Business Directory.
Register today!
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