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+3
Workflow Alerts
Mark McKillop suggested I make a feature request on this, it came up as we're working on our TCMS install.
We'd like to see the ability to have alerts sent out as assets move through the workflow stages.
For instance, our editors could get an alert when ever a reporter promotes an article from Working to Ready to Edit. Conversely the reporter would get an alert if one of their articles was demoted from Ready to Edit back down to Working (letting them know that fixes are needed).
What do y'all think? Other TCMS users, how are y'all handling notifying reporters if their articles are kicked back from an editor needing changes?
We'd like to see the ability to have alerts sent out as assets move through the workflow stages.
For instance, our editors could get an alert when ever a reporter promotes an article from Working to Ready to Edit. Conversely the reporter would get an alert if one of their articles was demoted from Ready to Edit back down to Working (letting them know that fixes are needed).
What do y'all think? Other TCMS users, how are y'all handling notifying reporters if their articles are kicked back from an editor needing changes?
0
Under review
Calendar shows private information
Hi all,
I am trying to figure out what is going on with our calendar. I recently took over this position and a current staff member keeps telling me something is wrong with the calendar entries.
She says the info in red underneath "AUG 15 - GPF NIGHT OF KNIGHTS" has never shown up before. Now, I've gone back and adjusted the calendar schedule for this particular event to ONE date. But it still shows up and I have no idea how to get rid of it. It's happening to all of the calendar entries.
I am trying to figure out what is going on with our calendar. I recently took over this position and a current staff member keeps telling me something is wrong with the calendar entries.
She says the info in red underneath "AUG 15 - GPF NIGHT OF KNIGHTS" has never shown up before. Now, I've gone back and adjusted the calendar schedule for this particular event to ONE date. But it still shows up and I have no idea how to get rid of it. It's happening to all of the calendar entries.
0
Answered
Marketplace listing preview before making it live
Is there a way for advertisers to proof a Marketplace listing before we make it live? I've been told by someone who used to work at a paper with BLOX that their advertisers were able to proof the listings. Thanks!
Answer
Christine Masters
9 years ago
Hi Nick!
There isn't a way to preview it before making it "live." However, you can set it up and then have the advertiser preview it before you promote it on the front page or elsewhere. That way, they can see it before it gets a lot of traffic... but technically it is still live and able to be found in search.
There isn't a way to preview it before making it "live." However, you can set it up and then have the advertiser preview it before you promote it on the front page or elsewhere. That way, they can see it before it gets a lot of traffic... but technically it is still live and able to be found in search.
0
Answered
Custom Facebook OG / Twitter Card metadata for certain Sections/URLs
We’re ramping up our annual Readers’ Choice awards and while working on our social media promotions I realized that our main contest page doesn’t share very well on social media.
It is a page with nothing but HTML assets so the Open Graph tags created by BLOX are all just generic ones for our site. None of the content or images on that page are used for in the metadata for the title, description, image, etc.
A feature I’d like to see added to BLOX would be the ability to create custom Open Graph / Twitter metadata for certain Sections within a site.
This would be helpful in my situation above, but could also be very useful on a day-to-day basis. For example we could reference our sports department’s Twitter account in the metadata for sports stories as opposed to our main news Twitter account.
What do y’all think?
It is a page with nothing but HTML assets so the Open Graph tags created by BLOX are all just generic ones for our site. None of the content or images on that page are used for in the metadata for the title, description, image, etc.
A feature I’d like to see added to BLOX would be the ability to create custom Open Graph / Twitter metadata for certain Sections within a site.
This would be helpful in my situation above, but could also be very useful on a day-to-day basis. For example we could reference our sports department’s Twitter account in the metadata for sports stories as opposed to our main news Twitter account.
What do y’all think?
Answer
Christine Masters
9 years ago
Hi Kevin!
Most of those things are really URL custom properties (they can be assigned in site settings OR on a URL map), so it is possible to add different OG properties to, for example, the sports section.
Here are all the OG properties that are available:
http://docs.townnews.com/kbpublisher/OpenGraph-Tags-URL-Custom-Properties_7768.html
Twitter Cards don't have any custom properties, because they are just automatic based on the content.
http://docs.townnews.com/kbpublisher/How-do-I-set-up-Twitter-cards_8635.html
Let me know if this works for you! Thanks!
Christine
Most of those things are really URL custom properties (they can be assigned in site settings OR on a URL map), so it is possible to add different OG properties to, for example, the sports section.
Here are all the OG properties that are available:
http://docs.townnews.com/kbpublisher/OpenGraph-Tags-URL-Custom-Properties_7768.html
Twitter Cards don't have any custom properties, because they are just automatic based on the content.
http://docs.townnews.com/kbpublisher/How-do-I-set-up-Twitter-cards_8635.html
Let me know if this works for you! Thanks!
Christine
0
Answered
Question about charging tax in BLOX forms
In the BLOX forms, does the system know whether to add tax to someone's purchase total based on what state they're in? We've set up a form to allow Georgia residents and non-Georgia residents to purchase our magazine. But I don't want to have multiple subscriptions for residents and non-residents. So if someone from Florida purchases a subscription, will BLOX know not to charge them the tax?
0
Under review
CSS in article assets
Hello, folks!
Our Editorial staff is looking to get a little more fancy with their articles (finally) and I'm trying to find ways to facilitate that without running into issues regarding layout and coding.
As such, I'm wondering if there is a way to use CSS in an article asset.
Typically, when I want to do any sort of styling in an article asset, I have to do it inline. In most cases, this wouldn't be an issue, but now that multiple platforms need to be considered (mobile, tablets, etc.) it's important to keep in mind screen widths and how this can affect users' views.
If I wanted to just place an image and have it scale, that would be fine, but what if I want it to adjust completely depending on the screen size? In CSS, I would use @media tags, but these do not work inline.
So, long story short, I would like to be able to create <style> tags in article assets and not have the system remove them when I save, or would like some sort of alternative that would allow me to have articles treat things differently depending on screen size.
What can I do?
- Adam
Our Editorial staff is looking to get a little more fancy with their articles (finally) and I'm trying to find ways to facilitate that without running into issues regarding layout and coding.
As such, I'm wondering if there is a way to use CSS in an article asset.
Typically, when I want to do any sort of styling in an article asset, I have to do it inline. In most cases, this wouldn't be an issue, but now that multiple platforms need to be considered (mobile, tablets, etc.) it's important to keep in mind screen widths and how this can affect users' views.
If I wanted to just place an image and have it scale, that would be fine, but what if I want it to adjust completely depending on the screen size? In CSS, I would use @media tags, but these do not work inline.
So, long story short, I would like to be able to create <style> tags in article assets and not have the system remove them when I save, or would like some sort of alternative that would allow me to have articles treat things differently depending on screen size.
What can I do?
- Adam
0
Under review
Has anyone had any "cache-busting" errors returned when they view a page?
I've got a customer who is trying to view my website but he can't view the stories because it gives him a "cache-busting detected" error on the page. The issue originally started when he attempted to send a link to his friend. He first tested the link in his email before sending it to his friend which is when he got the error.
This is the link he sent:
http://www.thebrunswicknews.com/news/local_news/ga-science-teacher-brings-lacrosse-to-coastal-georgia/article_cf44601d-b6c8-5337-bea2-ed725dedf174.html#.VaZcoSg2H4o.email
I notice it has the #.VaZcoSg2H4o.email at the end but I'm not sure if that means anything. So I sent him this link to see if he could view it:
http://www.thebrunswicknews.com/news/local_news/ga-science-teacher-brings-lacrosse-to-coastal-georgia/article_cf44601d-b6c8-5337-bea2-ed725dedf174.html
And he still go the cache-busting error.
What's really weird is that when he sent the link to his friend, that friend also gets the same error.
This is the link he sent:
http://www.thebrunswicknews.com/news/local_news/ga-science-teacher-brings-lacrosse-to-coastal-georgia/article_cf44601d-b6c8-5337-bea2-ed725dedf174.html#.VaZcoSg2H4o.email
I notice it has the #.VaZcoSg2H4o.email at the end but I'm not sure if that means anything. So I sent him this link to see if he could view it:
http://www.thebrunswicknews.com/news/local_news/ga-science-teacher-brings-lacrosse-to-coastal-georgia/article_cf44601d-b6c8-5337-bea2-ed725dedf174.html
And he still go the cache-busting error.
What's really weird is that when he sent the link to his friend, that friend also gets the same error.
0
Answered
Is there a way to require users to supply name, zip, etc?
I'd like to set up our user registration to require certain fields like first & last names, address, zip, etc. Is there a way for me to do that without template certification? And if that change is made, will it prompt old users to update that info before continuing?
(I swear I'm not trying to fill the forum up with my avatar, I just have a lot of questions that I can't find the answer to on doc.townnews.com)
(I swear I'm not trying to fill the forum up with my avatar, I just have a lot of questions that I can't find the answer to on doc.townnews.com)
Answer
Christine Masters
9 years ago
Hi Nick,
On a Zen site, this would require template certification of some level, but our Customer Support team can help with this as well.
On a Flex site, we've built these in as URL custom properties. You can just go to the user URL and set each available field, and whether you want it to be available, required or hidden.
On a Zen site, this would require template certification of some level, but our Customer Support team can help with this as well.
On a Flex site, we've built these in as URL custom properties. You can just go to the user URL and set each available field, and whether you want it to be available, required or hidden.
0
Answered
How to change the background color
Hello, on my paper's website that I'm now running, the background surrounding the blocks is gray and I wanted to know how to change it to a different color. I've tried looking up site and url custom properties, but nothing I try seems to be working. How can I go about changing it?
Answer
Christine Masters
9 years ago
Hi Jonathan!
It depends on if you have a Flex site or a Zen site. With Flex you can use a URL property, with Zen you need to do a CSS override. Either way, our Customer Support team can help you get this rolling.
It depends on if you have a Flex site or a Zen site. With Flex you can use a URL property, with Zen you need to do a CSS override. Either way, our Customer Support team can help you get this rolling.
0
Under review
OG tags present, but Facebook posts still broken
So, the proper og tags are automatically pulled into the header of each article page. However, when we try to post a link from www.dailypost.vu it only shows a small box with the site's domain in it. No headline, photo or description.
One major stumbling block to this was almost certainly the robots.txt file, which in its default state prohibits all but a small number of whitelisted bots from crawling the site. We have now fixed that, but the Open Graph Debugger still comes back with "Document returned no data " when testing our pages.
Everything appears fine with the CNAME. There is a theory in the office that our abysmal time-to-first-byte is the culprit. Any further thoughts on how we can make our posts to Facebook work properly would be appreciated.
Regards,
Hunter
One major stumbling block to this was almost certainly the robots.txt file, which in its default state prohibits all but a small number of whitelisted bots from crawling the site. We have now fixed that, but the Open Graph Debugger still comes back with "Document returned no data " when testing our pages.
Everything appears fine with the CNAME. There is a theory in the office that our abysmal time-to-first-byte is the culprit. Any further thoughts on how we can make our posts to Facebook work properly would be appreciated.
Regards,
Hunter
0
Answered
Is there a way to only display block on specific urls?
I've got a block in the right rail and I want to only display it on the home page. Is there a way, without having to disable it on every url, to limit it to the home page?
Answer
Christine Masters
9 years ago
When we first set up sites, we usually change the regions in the right rail so that some inherit and some do not. If you have this situation, you can just put the block into a region that is not inherited by its children, and it will only be shown on the front page.
If your site has changed this and made all of the regions inherit, then yes, you will have to "dis-inherit" the region in order to separate it on the child URLs.
But I would recommend trying to re-order your right rail so that you have some regions that inherit and some that do not, and you can use them accordingly.
If your site has changed this and made all of the regions inherit, then yes, you will have to "dis-inherit" the region in order to separate it on the child URLs.
But I would recommend trying to re-order your right rail so that you have some regions that inherit and some that do not, and you can use them accordingly.
0
Under review
I'm interested in switching to Facebook commenting, any thoughts?
Any thoughts on Facebook commenting vs BLOX commenting? And if I switch to Facebook commenting do I need a whole new app id? I already have one app id in the site settings for the news feed.
0
Under review
Influx of iPhone 6/iPad(newer models) not being able to view any articles past the headline?
I've been having multiple subscribers over the past few weeks who can't view anything beyond the headlines on article pages. I've narrowed the issue down to people with iPhone 6s and iPads(the newer versions). I've submitted a ticket but TN tech support can't help me because they say it's an Apple issue, not a BLOX issue and they can't replicate it on their devices.
And this isn't user error because I've seen the issue in person. It happens on the mobile version and the desktop version(when viewed on the phone/tablet). All of them are using Safari and running iOS 8.4.
And this isn't user error because I've seen the issue in person. It happens on the mobile version and the desktop version(when viewed on the phone/tablet). All of them are using Safari and running iOS 8.4.
0
Does anyone know what block this is?
On the page http://www.richmond.com what is the block at the bottom with the header "Local Businesses"? Is this a standard block?
0
Under review
Google drive + Blox integration for images
Love Dropbox but most of our papers have Google drive since we're all on Google Apps. We would really like this feature.
Customer support service by UserEcho
