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Answer
Christine Masters 6 years ago

Hi Alfonso!

To start: it might be better to put this question into our ticketing system where our support staff can help. They will often have quicker response than posting here for these sorts of questions. Or, call our Customer Support line (we offer 24/7 emergency help!) and one of our support staff can help you.

Incidentally, I'm actually serving as that after-hours support right now, so I will try to help. =)

Firstly, if you're trying to get the weather alert into the Breaking News (NOTICIAS DE ÚLTIMA HORA) block at the top of the page, that block is populated by the "breaking" flag, not the "weather alert" flag.

There are lots of ways to fix this:


  • You can just flag the article as "breaking" instead, and it should show up.
  • You can change the block to also include stories based on the "weather alert" flag.
  • You could use the "pin" feature to add the story to the block even though it didn't meet the block's requirements.

Will all that being said, I believe there is a weather alert on your breaking news block already, so perhaps you've already figured this out. =)

If you need more help, let me know. Thanks!

+1

Feature Request: bring back adding _preroll ad to specific sections

Kim Mason BGDN 6 years ago in BLOX CMS 0

We are really pushing video on our site. We've had an advertiser for years that pays for a preroll ad on just our athlete of the week videos & advertising has been working on selling them the same thing in our news section. Unfortunately, sometime last year the ability to set sections for a _preroll ad was taken away (it worked still in June) and they must be run of site now. So it turns out that what advertising has been trying to sell to this customer the customer will instead get for free (plus video in all other sections).  Since they were exclusive to the AOTW videos, they now, for the same price, have exclusivity for all our video inventory, eliminating future monetization potential on something that we are currently focusing on.  Please restore functionality to this ad.  It should function as any other ad - ie all the settings in the ad asset should actually do something.

+1

Idea's for banner ads...

Mike Stickler 10 years ago in BLOX CMS updated by Ian McPhee 6 years ago 1
Three idea's for banner ads I would love to see in order by personal preference...

Link an ad display to user logon or lack thereof... My site content sits behind a paywall and one of the biggest complaints I get is "Hey you posted a link to this article on facebook but the article sits behind a paywall!!!" I know I can bypass the paywall in the article's custom properties but I'd like a way to monetize that. For example if a non-subscriber opens an article then display the ad in the popover position. However never display the popover ads when a subscriber is logged in. (So there would be 3 states "logged in subscriber," "logged in non-subscriber," "not logged in" --- by default an ad would display under all three circumstances... by deselecting one or more options on the ad setup this would be controllable. 

Link Ads together... I would love the ability to link 2 or more separate ads together (related) so that when 1 displays they both do... For example a skyscraper, leaderboard, and background ad (page takeover)

Smarter exclusions ... say I have 2 skyscrapper ads and I'd like them to randomly switch between 2 ad positions... If I put both ads in both positions then it randomly selects which ad will run in each position ... Because the same ad can't run twice on a page sometimes I see both ads some times I will see one ad... I'd like the system to be smart enough to say "Hey this ad is already running elsewhere on the page I'm going to automatically select the other ad for this position."
0
Under review

Community Calendar & Marketplace Businesses venue submission on mobile is less than desireable

Keri Franzoni 6 years ago in BLOX CMS updated by Phil Pracht (Product Manager) 6 years ago 3

You've made an update recently so this is better, but it's not there yet.

When using a mobile device to submit an event with the Marketplace Businesses module active the user experience to
"Find a location" lands on a screen that does not function well. If you are lucky the venue will display so you can choose it, but the box is not tall enough on an IOS iPhone 8. When you type in the search area, again it might display part of one venue from the search. The user is limited to the choice displayed and no way to navigate the remaining venues in the system or search. 

Answer

Nailed yet RE scrolling. I've issued a ticket to resolve this. We'll try to have a fix out soon! 

+3
Under review

Create a 5-star review application for restaurants and businesses to attach to article assets

Steven Mazzacane 11 years ago in BLOX CMS updated 6 years ago 6
+7

Poorly performing articles

Jason Schaefer 11 years ago in BLOX CMS updated by Ian McPhee 6 years ago 1
I know this request may sound strange.I would like a new report added to the editorial analytics. This would be reports that pull in the opposite of the “Most Popular” article. It would show our least popular (based on pageviews) articles/assets. Currently I am manually tracking this information for our editors/general manager using Google analytics.

We use the information to be able to judge how our audience will react to a similar story in the future or in the extreme case we know not to write another story about that subject if it doesn’t get may views.

Some of our reporters/editors have already used this information to turn down a few stories because the last article we ran about that subject barely even had 20 pageviews but an article that we thought was a fluff piece (two paragraphs from AP) was viewed thousands of times.

I have read article of larger metropolitan papers that do a similar analytics.
It would also be nice if we had a view stats option directly on the article/assets. Similar to what is on the classifieds to quickly view their analytics.Attached is an example:

Image 25
+7
Under review

Integrate Facebook events with BLOX Calendar events

Christine Masters 11 years ago in BLOX CMS updated by Ian McPhee 6 years ago 5

Allow the Calendar in BLOX to associate an event with a Facebook event. Then, you can use the FB API to pull photos to the BLOX page!

+1

Breadcrumbs above articles

Kevin M. Cox 6 years ago in BLOX CMS updated by Patsy J. Moore 6 years ago 8

Is it possible to have the "breadcrumbs" that are at the top of section pages by default continue to be displayed above articles? This would allow easy back-tracking into the section.

I thought I could do it with Utility Regions but it won't allow me to place the standard "Section | Utility: Page heading | Dynamic" block there.

Is anyone else doing something similar?

+3

Improvements to Blox commenting system

Michael Becker 8 years ago in BLOX CMS updated by Patsy J. Moore 6 years ago 1

I would be very interested to hear from other users about improvements they'd like to see to Blox-native commenting. Here are my suggestions so far.

(And to head off the inevitable: I am not switching to Disqus or FB just to get features. This is about improving the Blox system.)


  • The ability to moderate comments from the article page, rather than having to go into the Blox back-end.
  • "Trusted" commenters or some other sort of ranking system. Trusted commenters would be able to post links without review and their comments would be filtered nearer to the top of a comment list with a "Best Comments" sort order.
  • A "Best Comments" sort order, which would be decided by the upvote/downvote system.
  • See above: An upvote/downvote system for comments.
  • Ability to have clickable links
  • See above: Ability to hold comments for moderation if they contain links
  • Ability for users to edit their own posts.
  • Ability for users to upload images.
  • Ability for newsrooms to specify a period after which comments on an article close automatically.
  • Ability to show comments already posted AFTER commenting has been disabled, rather than having them all disappear.
  • Pipe dream: Real time comments.
  • Others?
+1

Make child/parent asset position default to END of article, not in a new column

Nathan B 6 years ago in BLOX CMS 0

It's so frustrating how a parent or child asset becomes an automatic sidebar in our layout. So you can lay out an article beautifully. But if, a year later, you add that original article as a child asset to a new article, then it ruins the layout on the original article -- putting this "sidebar space" on the left column with one article in it, and shifting the layout of the whole article to the right. So then every time I add an old article as a child asset to a new article, I have to go back to the old article and fix the layout, so that its new "parent" is inserted at the end, rather than default being moved to the left side and ruining the layout.

0
Planned

Fixing the size of type on the NOW App

Nic Stevens 6 years ago in BLOX CMS updated 6 years ago 4
I didn't know if this was in the works or not but we've been getting a lot of comments on the size of the font on the NOW app. Do we know if we'll be able to choose a different font size in the near future?
Answer
Christine Masters 6 years ago
Yes, we are working on font size! Currently slated for the next version, due out early next year.
+1

NOW App Select a home page

Nic Stevens 6 years ago in BLOX CMS updated by Kevin M. Cox 6 years ago 1

In the new BLOX NOW app, we'd like to be able to select a landing page when you open the app. This way people can select if they want local news, business, homepage or what when the app opens. We had this in our old app and I think people really liked it.

+1
Under review

Custom "Read More" Text for Block Template "Email card: Summary horizontal"

Robert Dundon 8 years ago in BLOX CMS updated by Troy Sporcic 6 years ago 3

I came across the block template "Email card: Summary horizontal" (among

a few other Core email block templates) that don't support custom "Read

More" text.


I needed this feature for moving an obits newsletter from Zen to Flex, the text for the custom block template on Zen was " View Obituary / Sign Guestbook," which is more sensitive and empathetic than "Read More" I would imagine there are other use cases for this as well.


However, I did notice that the Core block template uses the macro email_assetLead in the Core Flex Email component.

Blocks using that macro can use "read_more_text" as a custom property to

support custom text.


I made a custom copy of the Core block template "Email card: Summary

horizontal" for now, but of course it'd be nice to have this in Core.

+2
Under review

Tracking widget traffic

Tom Jones 6 years ago in BLOX CMS updated 6 years ago 3

Our sites use some variation of a block that updates with trending article links - they may be autopopulated based on defined rules or editor selected or some combination of both. We're trying to track the traffic that jump from these links into our articles.

Currently, the only solution available is entering UTM code data in via the block settings. This appears to be part of TN settings to only offer it this way.

However, as UTM codes are only designed to work with referral traffic and not from the same domain/GA property as the destination, there's a known issue where it can essentially 'break' the current user session. 


What will happen is that when a user clicks on a same-domain/GA property UTM coded link their current session will end and a new session will begin on the new page. This creates a data accuracy issue that can't easily be fixed without abandoning the UTM tracking effort.

There are 2 other known solutions to track this traffic - hashtag anchor fragment usage or TN events.


Preferably would like to use TN events as long as it's clear which widget the action occurred on and where the user went. Would think this could be accomplished by labeling the Category as 'Widget Tracking' (or something else that makes it obvious), the Action as the name of the widget as it appears on the site, and Label is the Page Title for where the user jumped to. 

Alternatively, appending a url with #widgetname instead of UTM coding would be searchable in GA's All Pages report but requires making some GTM updates https://www.simoahava.com/gtm-tips/track-url-fragments-as-pageviews/ - this could be a messy process if it interferes with other GA manipulations. 

Either would have to be developed.