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How do I add "flags" to Utility: Search Form for events?
Trying to include flags in Utility: Search Form so that users of the can search for calendar events flagged "family-friendly", "featured", etc.
Users need a place to update credit card info
We've had a number of people have their credit card expire during their subscriptions. So when it's time to renew they are notified their card has expired. The only problem is there's no way to update their card info and have the system carry on with the renewal. They have to either call us or know to make a new subscription. It would be nice to have a place to update their card, whether their account needs to be renewed or even if they're updating it way before their account is set to renew. If the system has tried once but failed due to an expired card and then the user updates their card it would be great if the system recognizes the new card and sees that as a prompt to retry the renewal transaction.
Do you allow your print advertisers to place paid events in your calendar?
A few print advertisers pulled back, becouse they could post their event for free in out calendar. I allowed it. How do you deal with this, or do you even come across this isse much?
Hi Edith!
Mike gives some great advice regarding how to deal with the "relationship" between online and print. I'll give you a few set up ideas.
Firstly, you are currently on our new Flex templates which have really fine-tuned support for how to accept calendar submissions from the website. You're also using Upsell Manager, so that users can self-service "buy" a featured listing for a price determined by the paper. You've got a bunch of self-service upsells already, which is great! All of those people with featured listings paid for them. So you have a lot of options:
1. You can turn off online calendar submissions completely (I wouldn't recommend this, but it is possible).
2. You can turn off paid calendar upsells, or change the pricing. (Instead of $10, you can have $100 upsells, or whatever you want). You can offer multiple calendar upsell packages - such as a $10 which gives you a listing, but nothing on the front page. Then a $75 listing that gets you the featured flag on the front page. These prices are determined by the site, so they can be whatever you want.
Also remember that calendar events can be exported for print. We have a lot of sites that encourage businesses to post their events online (and encourage self-service upsells online!), and then export those listings out for print using our calendar export tools. This provides self-service upsell opportunities, and improves efficiency of getting events for print and online.
Provide drop-down list of businesses in block query
If I do a search on classifieds in the asset manager, I get a drop-down list of business names. I can narrow the list by typing the first few letters of the name. However, if I'm setting up a query for a block, business is just "equal to" a blank line. Apparently undocumented is that you can put the business ID in there, but it's not obvious how to find the ID. Why not provide the same behavior as in the asset manager?
Static Email Blocks
Are there static blocks for email in the new email templates?
If not, can we get some for placing images and text (WYSIWYG)?
eEdition - Date Picker / Calendar / Advanced Search
We have request from readers to bring back the date picker on the eEdition index page and add one within the application itself.
Better control over length of asset preview/lead
I realize the reporters/editors could be adding an online lead in the summary tab, but sometimes I feel like it's a good day if everything has the proper section tag and start date/time. Asking them to add this to their workflow will most likely be met with hostility. And I also realize I could go in and add my own lead to the offending assets, but so much in BLOX flows with such fluidity and ease...So why can't this?
If there's another way to do this please let me know.
Ad at the bottom of page
Is there an ad region like the Halloween ad at the bottom of this site?
If it doesn't load hopefully this screenshot will explain the location of the ad.
It stays at the bottom of the page as the user scrolls. I've never seen this ad region so I suspect it is a custom template. But it would be nice to have it as a standard BLOX region.
On our Flex templates we do have this as a built-in "block" ad type - we call it an anchor ad.
For Zen, we don't have anything built-in, but if you put in a Customer Support ticket, we have some example code that can help you with this. You'd have to do one size for desktop, and another for Touch 5.
And thanks Mike for your help! =)
Calendar RSS feed
Here's a sample feed from the calendar in question:
http://www.hutchnews.com/
Sorting based on Last Modify Time
In the editorial assets manager, you can sort assets according to the Start Time but not Last Modify Time. If I do an upload on October 3 at 9:46 a.m., for example, it would be helpful to be able to sort by Last Modify Time to see all the assets that were in that upload so I can more quickly add them to different sections, add flags, etc. The uploaded assets often come through with different Start Times because of when they were created or placed for our print edition, but even when they all have the same Start Time they are scattered through the editorial assets manager. I can't do a Search based on the Last Modify Time either—only the Start Date. Can this functionality be added?
"Facebook Official" block not applying customizations
I'm trying to edit the "External: Facebook Official" block's template customizations but it doesn't seem to be responding to the changes. For instance, I'd like to not show the faces of people who like our Facebook page. So I turn off "Show Faces" but it still shows the faces. There's also a "Maximum rows" option that is supposed to limit the number of rows of faces to display. I set it to 0 and I still get a row of faces. If I switch the "Plugin type" to "Activity Feed" instead of "Like Box" I get nothing.
So I'm not sure if Facebook's code changed but the block doesn't seem to be responding to the same options it used to.
Two lines in Byline area
The field in BLOX obviously allows multiple lines to be entered, however it "compresses" them into a single line on the public side of the site as seen here:
http://www.galvnews.com/opinion/editorials/free/article_3c505918-ef95-11e4-9cee-ebb2d7e87422.html
Please let me know if there is a way to do this already or if not consider it as a feature request.
Thanks
Flex and DFP
Am I able to preview DFP Flex blocks? I don't see the ad firing in preview. I want to make sure I am implementing correctly before we are ready to launch. Top leader board only shows placeholder. https://admin-newyork1.bloxcms.com/burlingtoncountytimes.com/tncms/admin/action/main/preview/site/flexsystem/-/sports/
Marketplace App
Has TownNews thought about creating an App that is just the Marketplace?
Poll assets with related links
Is there a way to link an article assets within a poll asset? For instance in a poll about privatizing ambulance service, can I link the story we wrote about privatizing ambulance service? I tried adding a related child article asset and a related link but it doesn't display anywhere.
Hi Nick!
This is a feature in our new templates. When are you moving to Flex? :)
Here is an example: http://www.flex-showcase.bloxcms.com/news/have-you-participated-in-the-als-ice-bucket-challenge/poll_c4cb2da3-b020-541d-b51a-de7f2470d66f.html
Customer support service by UserEcho
