Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.
Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
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+1
Webinar: Get responsive with Flex Templates
Topics will include:
- Faster load times increase user satisfaction, drive pageviews and boost SEO.
- Universal URLs make it easier to index and share your pages, no more mobile
only "m-dots!"
- Increase revenue with campaigns that span all devices or target specific screen sizes.
- Powerful management features make it easier than ever to change your site's layout, style
and color scheme.
Ready to get flexible? Join us on Thursday, Nov. 12th at 10:30 AM CST.
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Answered
Remove image titles
Apologies if this was answered elsewhere; I looked but found nothing.
Is there a way to prevent image titles from appearing on the site? Hardcopy newspapers don't include titles for each photo on a given page, so I'm wondering if there's a way to preserve that look on the website — to just have a photo with a cutline, and no title.
Is there a way to prevent image titles from appearing on the site? Hardcopy newspapers don't include titles for each photo on a given page, so I'm wondering if there's a way to preserve that look on the website — to just have a photo with a cutline, and no title.
+2
Please make our Flex site search deliver articles by Authors names
We have recently started using Authors on our articles. Authors pulls in a selected user account from our CMS. However when I do a search by the author name on the front end (ex. Kyle Szymanski), none of the articles using the Author's name are delivered as a result on our Flex site.
+1
Webinar: What's new in BLOX Total CMS
At our October 8th webinar, Jon Winters, BLOX Total CMS product architect, will give an exclusive look at the latest improvements, updates and additions to BLOX Total CMS!
Topics will include:
- Associated Press feeds now available through the syndication tool--allowing multiple feeds and packages.
- New page categorizations improve Live e-Edition browsing, budgeting and page automation.
- Time-saving syndication tool updates make importing content directly into Adobe InDesign easy.
- Q&A session to follow the presentation!
Join us Thursday, Oct. 8th at 10:30 AM CST. Register today!
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First Thursday Webinar
Join us Thursday, Oct. 1st at 10:30 AM CST for our First Thursday Webinar. At this webinar, we'll show off the latest BLOX Business Directory improvements, updates and more!
Topics will include:
- User-friendly admin improvements make editing and submitting assets even easier.
- New and improved reports provide additional analytical insights for you and your businesses.
- Faster search results for site users & staffers.
- Bonus: Lee Local's Michelle Skadal-Sosnowski will discuss insider techniques for generating
revenue and building SEO with Business Directory.
Register today!
Topics will include:
- User-friendly admin improvements make editing and submitting assets even easier.
- New and improved reports provide additional analytical insights for you and your businesses.
- Faster search results for site users & staffers.
- Bonus: Lee Local's Michelle Skadal-Sosnowski will discuss insider techniques for generating
revenue and building SEO with Business Directory.
Register today!
0
form designer and submission results
Everything in my earlier rant: http://community.townnews.com/topic/604414-form-designer/ is still applicable. Here i'm more fixated on the submission results.
I have noticed, if I setup a new url and create a simple new form pointed at that url and use that form then from the form designer I can click the submissions button and see data submitted to that form.
However I try to be efficient (lazy.) If I have a new form (Form B) that needs to be an almost exact copy of an old form (Form A) I will clone Form A and rename it Form B. When I do so, the submissions button in the form designer never returns any results.
There was ticket related to this behavior the result of which was don't use the submissions button in the form designer, instead use Community/Form Submissions...
If I use Community/Form Submissions and try to get results for 1 form, I expand title and then have to manually deselect every form. This is annoying and is made even more so because I frequently had to use 3-6 blox forms to replace the functionality of one newsys form. YOU NEED TO BE ABLE TO SELECT/DESELECT ALL TITLES WITH A SINGLE CLICK. (When I say had to I mean that was the solution Townnews gave me when converting the old forms)
In an effort to make it easier to process forms related to a current promotion I renamed the form A1Pizza Form and sorted by form name.
Sorting results by form name does not sort results by form name. I get "Account Verification", "Anniversary Announcement", "Portland Leader Calendar Contest", "Messenger-Inquirer Calendar Contest", "Birthday Club Registration", "Messenger-Inquirer Black Friday Deals", "Change of Address" etc, etc for 540 pages of submissions.
I have no idea if my "A1 Pizza Card"'s are going to show up under "A" or "P" for "Pizza Cards" or "T" for "Taste of home" (the name of the form I originally cloned.) or even where those would be.
The current setup is sloppily coded and allows the user (me) to be sloppy and the results are sloppyx2.
If renaming forms is going to cause these kind of issues then it needs to not be allowed.
I have noticed, if I setup a new url and create a simple new form pointed at that url and use that form then from the form designer I can click the submissions button and see data submitted to that form.
However I try to be efficient (lazy.) If I have a new form (Form B) that needs to be an almost exact copy of an old form (Form A) I will clone Form A and rename it Form B. When I do so, the submissions button in the form designer never returns any results.
There was ticket related to this behavior the result of which was don't use the submissions button in the form designer, instead use Community/Form Submissions...
If I use Community/Form Submissions and try to get results for 1 form, I expand title and then have to manually deselect every form. This is annoying and is made even more so because I frequently had to use 3-6 blox forms to replace the functionality of one newsys form. YOU NEED TO BE ABLE TO SELECT/DESELECT ALL TITLES WITH A SINGLE CLICK. (When I say had to I mean that was the solution Townnews gave me when converting the old forms)
In an effort to make it easier to process forms related to a current promotion I renamed the form A1Pizza Form and sorted by form name.
Sorting results by form name does not sort results by form name. I get "Account Verification", "Anniversary Announcement", "Portland Leader Calendar Contest", "Messenger-Inquirer Calendar Contest", "Birthday Club Registration", "Messenger-Inquirer Black Friday Deals", "Change of Address" etc, etc for 540 pages of submissions.
I have no idea if my "A1 Pizza Card"'s are going to show up under "A" or "P" for "Pizza Cards" or "T" for "Taste of home" (the name of the form I originally cloned.) or even where those would be.
The current setup is sloppily coded and allows the user (me) to be sloppy and the results are sloppyx2.
If renaming forms is going to cause these kind of issues then it needs to not be allowed.
0
Webinar: New BLOX Ad-Owl boosts ad renewals; Email Reach best practices
At this month's webinar, we'll show off the latest BLOX Ad-Owl improvements, AAM circulation tracking and more. Topics will include:
- User-friendly Ad-Owl payment options and expiration reminders increase classified ad renewals and customer satisfaction.
- Alliance for Audited Media (AAM) tracking support for BLOX Subscription makes circulation verification easier.
- Bonus: Christine Masters shares tips and tricks for getting the best results from your BLOX Email Reach campaigns!
Join us on Thursday, Sept. 3rd at 10:30 AM CST.
- User-friendly Ad-Owl payment options and expiration reminders increase classified ad renewals and customer satisfaction. - Alliance for Audited Media (AAM) tracking support for BLOX Subscription makes circulation verification easier.
- Bonus: Christine Masters shares tips and tricks for getting the best results from your BLOX Email Reach campaigns!
Join us on Thursday, Sept. 3rd at 10:30 AM CST.
0
Under review
OG tags present, but Facebook posts still broken
So, the proper og tags are automatically pulled into the header of each article page. However, when we try to post a link from www.dailypost.vu it only shows a small box with the site's domain in it. No headline, photo or description.
One major stumbling block to this was almost certainly the robots.txt file, which in its default state prohibits all but a small number of whitelisted bots from crawling the site. We have now fixed that, but the Open Graph Debugger still comes back with "Document returned no data " when testing our pages.
Everything appears fine with the CNAME. There is a theory in the office that our abysmal time-to-first-byte is the culprit. Any further thoughts on how we can make our posts to Facebook work properly would be appreciated.
Regards,
Hunter
One major stumbling block to this was almost certainly the robots.txt file, which in its default state prohibits all but a small number of whitelisted bots from crawling the site. We have now fixed that, but the Open Graph Debugger still comes back with "Document returned no data " when testing our pages.
Everything appears fine with the CNAME. There is a theory in the office that our abysmal time-to-first-byte is the culprit. Any further thoughts on how we can make our posts to Facebook work properly would be appreciated.
Regards,
Hunter
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Webinar recording: TownNews.com iQ sneak peek
At our July 2015 First Thursday Webinar, Theresa Nelson (Director of Business Development) gave a sneak peek at our all-new data management program, TownNews.com iQ.
TownNews.com iQ gives you the power to segment your digital audiences for use in advertising, editorial, circulation and marketing—at an affordable price!Highlights include:
- Tracking users & collecting data across computers, smartphones and tablets
- Boosting revenue while thrilling advertisers with targeted programmatic campaigns and direct local ad sales
- Improving visitor satisfaction by analyzing preferences and recommending content that matches users' unique tastes
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Webinar: Turn your data into dollars with TownNews.com iQ
Don't miss this month's webinar! We will be giving a sneak peek at our all-new data management program, TownNews.com iQ!
TownNews.com iQ gives you the power to segment your digital audiences for use in advertising, editorial, circulation and marketing--at an affordable price! Media sites of all sizes can now take advantage of the same revenue- and audience-building tech that was once reserved for the 800-pound gorillas.
Topics will include:- Tracking users & collecting data across computers, smartphones and tablets
- Boosting revenue while thrilling advertisers with targeted programmatic campaigns and direct local ad sales
- Improving visitor satisfaction by analyzing preferences and recommending content that matches users' unique tastes
0
Anyone post breaking news through email?
Do any of you use the feature where you email breaking news stories to a specific email and the BLOX system posts it as breaking news? Also what is your editing process for this?
0
First Thursday Webinar
At this month's webinar, we'll show you how to save money and streamline your workflow by building your Live e-Edition with BLOX Total CMS — as you create your print edition!
Topics will include:
- Saving time and money by simultaneously creating your Live e-Edition and print edition using BLOX Total CMS.
- Updating your Live e-Edition as a story develops to keep your readers informed and engaged.
- Enhancing your Live e-Edition with video, images and more.
Want to see Live e-Editions and BLOX Total CMS in action? Join us on Thursday, June 4th at 10:30 AM CDT. Sign up today!
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Keyboard shortcut for inline notes
In switching from Django to Blox, I've noticed that while both CMS have an in-text notes feature, Blox doesn't have a keyboard shortcut for inline notes (Ctrl+Shift+N in Django). Having this keyboard shortcut would be very helpful, especially in longer assets that require numerous brief notes relating to facts and proper names. Is there any way a similar set of keystrokes could activate inline notes mode in a future Blox release?
Thanks,
Will
Thanks,
Will
0
Completed
Did you miss this month's First Thursday webinar?
At our May 2015 customer webinar Christine Masters (director of product management) discussed exciting new features, updates and helpful tips. Topics included reformatting your front page for breaking news, new and improved workflow features and much more!
Don't miss it again - click here to watch it today!
Don't miss it again - click here to watch it today!
Customer support service by UserEcho
