Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.
Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
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Read it now: TownNews.com Bulletin (November, 2014)
 In this month's issue:
READ IT TODAY!Not signed up? No problem! To receive the monthly TownNews.com Bulletin and other news and alerts from TownNews.com, click here and enter your email address in the "Stay Connected" sidebar. |
+1
Editors: Don't miss this webinar!
At this month's webinar, we'll give you a sneak peek at the upcoming BLOX CMS release. Scheduled for mid-November, the new version features a pile of exciting editorial enhancements.
Highlights include:
Highlights include:
- New article presentation modes allow you to easily create popular long-form and personality-focused stories.
- New collection presentation modes help you build series, paged galleries, timelines and more.
- Powerful new query rules give you more control over block content.
- Results from the syndication tool are simpler than ever to browse and pull into your site.
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Answered
Does anyone know what icons are available in custom area under "icon" ? Confused on this. TYIA
Answer
Christine Masters
10 years ago
Hi there!
There is a list of them available as a link on this page, under the "icon" section:
http://docs.townnews.com/kbpublisher/Utility-Infolink_5942.html
http://docs.townnews.com/kb_upload/image/Blox_CMS/Block_Templates/tn-common-icons.jpg
Hope this helps!
Christine
There is a list of them available as a link on this page, under the "icon" section:
http://docs.townnews.com/kbpublisher/Utility-Infolink_5942.html
http://docs.townnews.com/kb_upload/image/Blox_CMS/Block_Templates/tn-common-icons.jpg
Hope this helps!
Christine
+4
Under review
General request for expanded sorting functionality
Blox's power is obvious and awesome, but just imagine how we could enhance and improve efficiency in our various workflows if we had more control over the metadata we can see in the asset search results viewer. Perhaps it's already in the works, or perhaps there are technical limitations I am not aware of – but it would be fantastic to see all columns sortable, many more columns available to show more metadata fields, more and customizable functionality of what kind of preview hover text shows (for instance, right now the only thing you see is the image when you hover over it - it'd be great to tweak that to show the caption as well or be able to switch between them somehow). Generally, I'm hoping we can see the search results grow into something more like an Explorer or Finder window. I know I could shave a ton of time off the projects I work on with more options. Thanks for all your hard work, TownNews!
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Apple iOS 8 breaks browser-based file uploads
Apple’s iOS 8 was released September 17, but if you’re a BLOX Go user, you may not want to upgrade just yet. Read more »
Answer
Aaron Gillette (Marketing Director, TownNews)
10 years ago
Update: This issue has been fixed by Apple's iOS 8.0.2 release.
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Webinar: What's new in October
On the first Thursday of each month, Christine Masters (director of product management) and Aaron Gillette (director of marketing) will review the most exciting new and upcoming changes to TownNews.com's products and services.
At October's live webinar, topics will include:
« SIGN UP TODAY! »
At October's live webinar, topics will include:
- Managing paywall and subscription rulesets with our new rule profiles feature.
- Importing and sharing YouTube videos with our built-in syndication tools.
- Helping your advertisers celebrate the season with fun new Bulletins themes.
« SIGN UP TODAY! »
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Under review
Pin assets
It would be very awesome if we could pin assets FROM the asset. It would be very convenient for those assets that have moved out of the top story or other block because of time, but we want to "resurface" the asset in the block.
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Webinar: What's new in BLOX CMS
Christine Masters, director of product management, will review new and upcoming enhancements to TownNews.com's BLOX CMS. Topics will include:
- Using flags to reduce cache time and speed content delivery
- Editing content on mobile devices with BLOX Go
- Upcoming changes to automated thumbnails
- Automatically adding videos to AP articles
- New monthly webinar series
+1
Under review
Is there a way to schedule a report based on the dates and an ad campaign?
I know I can schedule ad reports on a daily, weekly or monthly schedule, but being able to run a report based on the start and end date of a campaign would be great too.
+1
Under review
Facebook Open Graph "Like"
Hello,
We were interested in the Open Graph tag article:publisher for our Facebook/website. Blox had the documentation, so we assumed that this worked.
http://docs.townnews.com/kbpublisher/OpenGraph-Tag...
After putting a ticket in, we were told that it was not functioning and we'd love to see this be available. We are interested in the "like" button that shows up on the articles, etc. to help our social media promotion.
Thank you,
Maunette Loeks/Star-Herald
308-632-9054
We were interested in the Open Graph tag article:publisher for our Facebook/website. Blox had the documentation, so we assumed that this worked.
http://docs.townnews.com/kbpublisher/OpenGraph-Tag...
After putting a ticket in, we were told that it was not functioning and we'd love to see this be available. We are interested in the "like" button that shows up on the articles, etc. to help our social media promotion.
Thank you,
Maunette Loeks/Star-Herald
308-632-9054
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Omaha World-Herald rolls out revamped digital products
The Omaha World-Herald unveiled an updated family of sites powered by TownNews.com's content management solutions. In addition to the flagship, Omaha.com, the World-Herald launched on TownNews.com a wellness portal, LiveWellNebraska.com, a statewide high school sports gateway, NEPrepZone.com, an outdoors site, GoOutdoorsNE.com, a parenting site, Momaha.com and an upgraded e-Edition. Read more »
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TownNews.com partners grab top spots at Oklahoma Press Association competition
TownNews.com customers collected the top three awards in the Website Contest (weekly division) at the 2014 Oklahoma Press Association Annual Convention. GrandLakeNews.com earned first place, followed by WagonerTribune.com and CowetaAmerican.com. Read more »
+1
Under review
Blind reply for classifieds/ad owl
Wish there was a way to Blind reply to ads in adowl-like in craigslist or backpage.com. Of course users would still need to register as a real person but a blind reply would allow them to click one button to inquire to the seller or service provider without giving up their phone number or private email address right off the bat. With an option like that, our product would be on the same level but "spam free" and far superior to other online classifieds sites. Way easier for you to sell more companies on too :)
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Answered
Batch print
Is there a way to perform a batch print instead of selecting each asset individually to print?
Answer
Christine Masters
10 years ago
Hi Shiela!
Sorry I missed this question before. Can you give me a bit more information as to what you're trying to do? Are we talking about front-end users or admin users?
For Classified ads on the front end, we do have a "Save to list" feature that allows users to create lists of their favorite ads. Once they create a list, they can go to the User Dashboard to see all their lists there:
Once they go to the list, as I show above, there is a print button on the right of the list title. That will allow them to print ad listings at once.
This is great for Garage Sales, for example, or houses.
Sorry I missed this question before. Can you give me a bit more information as to what you're trying to do? Are we talking about front-end users or admin users?
For Classified ads on the front end, we do have a "Save to list" feature that allows users to create lists of their favorite ads. Once they create a list, they can go to the User Dashboard to see all their lists there:
Once they go to the list, as I show above, there is a print button on the right of the list title. That will allow them to print ad listings at once.
This is great for Garage Sales, for example, or houses.
0
Answered
Marketplace Storefront listings and section tagging
For the Marketplace Storefront listings, I am having major issues with section tagging not working correctly. It seems like section tagging works only part of the time, other times it gets completely ignored, or has a specific non-intuitive set of rules. Very difficult to manage and requires lots of trial and error. Support has not been able to help me. Suggestion is that section tagging works just like it would work for any other asset - if you section tag something, it goes in that tab, and only in that tab. Easy to manage and easy to understand.
Customer support service by UserEcho
