Welcome to the BLOX Digital (formerly TownNews) customer community! Connect with other BLOX Digital customers—and with us—to suggest features, share best practices and ask questions.

Though BLOX Digital representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

0
Answered

Including a "read More" link back to article when copy and pasting body text

Mike DellaVecchia 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
I've noticed that certain news websites, when you copy and paste a portion or full article, it automatically pastes in a link back to the article as well.  I think this would be a great feature to add.

For example, Politico:
Atlantic City has one of the highest crime rates in New Jersey, with 4,287 crimes in 2014, 522 of which were violent, according to the New Jersey State Police’s website.

Crime levels are falling, dropping by 13.6 percent in the past year, but think tank and policy researchers list it as one of the main impediments to the city’s recovery as a tourist haven. The city’s budget cuts also led to reductions to the police department.

Read more: http://www.politico.com/story/2015/02/atlantic-city-meltdown-chris-christie-115204.html#ixzz3SfjsHbCj
Answer
Christine Masters 10 years ago
Hi Mike!

This is usually done with Tynt:

http://tynt.com/product_copypaste#axzz3T54BQnQI

From what I recall, it is just some JS that you add to your footer.
0

Video: Simple Player block

Scott 10 years ago in BLOX CMS updated by Kevin M. Cox 10 years ago 1
Currently when a YouTube video is finished playing in the Video: Simple Player block, Youtube puts in a link (or several links depending on the size of the block) to related videos. These videos may or may not be related to your site. They are chosen by Youtube, not TownNews or your staff.

We are wondering what the community would prefer as the default. The choices are to a) keep things as they are and have YouTube supply links to related videos or b) don't show any related videos at all after your video is done playing. 
0
Answered

Edit Comments Tab Rules of Conduct?

Kevin M. Cox 10 years ago in BLOX CMS updated 10 years ago 2
It is possible to edit the Rules of Conduct displayed on the Comments tab of articles? If so can we do it ourselves (in the templates maybe) or do would we have to open a ticket?

Thanks.

Answer
Christine Masters 10 years ago
Hi Kevin!

It is a macro that can be edited in the site component. If you have template access and know about the site component, it is in the messages file. If not, you can open a support ticket and they can do it for you or help you. =)

Christine
0
Answered

Remove AP from front end search results

Craig V 10 years ago in BLOX CMS updated 10 years ago 3
Is there an easy way to remove all AP from the front end of search results page? 
Answer
Christine Masters 10 years ago
Hi Craig!

Here are details on how to add search parameters: 

http://docs.townnews.com/kbpublisher/Search-Queries_5555.html

So, to exclude ap, the parameter would be &nfl=ap (for ap flagged articles).

This parameter can be added to any search form on the site via a hidden input field. Ask Customer Support if you need help setting this up. =)

+4
Under review

Obit asset type?

Laura Rauch 11 years ago in BLOX CMS updated by Christine Masters 10 years ago 4
I would like BloxCMS and TCMS to have an obituary asset (a customized article asset) with common fields for obituaries such as dates of birth and death, last name, first name, middle initial, etc. Maybe even times for services
0
Answered

Is there a way to modify the RSS output from BLOX sections?

Adam Wratten 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 3
We're launching a new app and it's only pulling in what is displayed in the RSS feed, which happens to be a single photo and a paragraph.

This is understandably problematic as it doesn't allow the full article to be displayed and makes all our collections pointless to our app audience.

So, what can I do to make our RSS feed show the entire article and all (or even more) associated photos?
0
Answered

Sort rules Random

Craig V 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
When I set a blocks sort rules to (random) and have the query size set to 1 for the amount of assets to show, it should change the asset that is showing when I refresh, correct? it is not changing though.
Answer
Christine Masters 10 years ago
It doesn't reload every page refresh, but it should change every "page build." Or, any time an updated page is built and cached - which should be every 5 - 10 minutes, depending on the page and the situation, etc.
0
Answered

AP Flag

Maunette Loeks-Van Patten 10 years ago updated by Maunette Loeks 10 years ago 3
OK, maybe I am being blond. :) It wouldn't be the first time. 
We are testing the Asset Index: Headlines block on our front page. However, we are feeding AP stories into the block and the "AP" flag is showing.
According to the docs, we can hide a flag, but I've tried every different configuration I'm not getting it to go away.

This is from the documention: skipped_flags

With this setting, specific flags can be turned off. For example, if you have a block that pulls in assets that are flagged featured, every asset would have a featured icon next to it. To turn it off: skipped_flags = featured.

I'm not doing something right. Anyone? Thanks in advance.
0
Answered

Having to authenticate EVERY DANG TIME...

Kelly Thomas (DE Admin) 10 years ago updated by Aaron Gillette (Marketing Director, TownNews) 10 years ago 4
Having to authenticate EVERY DANG TIME I  want to watch a video discourages me from actually watching training videos. 1PWord won't even create a login >:-(

http://townnews.com/shared-content/perform/?domain_name=townnews.com&form_template=training_videos&tra
0
Answered

AP Syndication requirements in Webinar: What's new in BLOX CMS (December, 2014)

Jennifer Perkins 10 years ago in BLOX CMS updated 10 years ago 2
Christina Masters mentioned new AP syndication requirements in the December 2014 Webinar. I'd like more information about the exact requirements. Is there an announcement from the AP or documentation that you could refer me to?
Answer
Christine Masters 10 years ago
Hi Jennifer!

We have a great doc on this here:

http://docs.townnews.com/kbpublisher/How-do-I-set-up-an-Associated-Press-Syndication-Channel_8966.html

You'll need to get your login information from AP. But, other than that, it is very easy! =)
0
Under review

smart truncating

Mike Stickler 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
User today wanted to know where the rest of a caption was. Seems they were looking at the sildeshow block and the caption was truncated mid-word at about 180 characters.

I was wondering about truncating in general... when doing so instead of truncating at the exact character count... Could you not go back the last space prior to that and truncate there with a "..." appended. 

In the example (see image below) the truncated caption would be;
"DES MOINES, Iowa — Farmers set new corn and soybean records last year, harvesting the largest crops ever as a cool summer allowed the plants to mature under mostly favorable ..."
instead of 
"DES MOINES, Iowa — Farmers set new corn and soybean records last year, harvesting the largest crops ever as a cool summer allowed the plants to mature under mostly favorable condit"

That way the reader would receive an indication the text was truncated purposefully and and was not ;an error. 



Image 63
0
Answered

Leverage browser caching

Craig V 10 years ago in BLOX CMS updated by Patrick O'Lone (Director of Software Development) 10 years ago 4
Does anyone know if we have access to .htaccess file in blox to leverage browser caching
0
Answered

settings > Jobs > youtube

Craig V 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
Can I create a mrss job feed from youtube to create individual youtube assets in blox?
Answer
Christine Masters 10 years ago
Hi Craig!

I would actually recommend the Syndication tool. It's free and should be available under Editorial.




Using the Syndication tool, you can set up a channel to YouTube - based off of a user account or a keyword.






Then, you can either just pick and choose from the Syndication channel the items you want (it is really nicely integrated with Editorial).



Or you can create an importer to feed all of the items in automatically as YouTube assets. You can assign them a keyword, flag, section, delete date, etc.

0
Answered

Custom Properties for Site User Accounts?

Robert Dundon 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
I see that custom properties are able to be set for site user accounts, which is interesting.

However, I found nothing in the documentation about them. Are they available for use in UTL or elsewhere in Blox?