Hi Folks,

The problem that we are having, is that we must sift through many expired accounts to find accounts who have had their credit cards either decline of become invalid due to expiration dates. Right now, we must go through all the expired accounts, of which most are simply a renewal, to find these.  But this is eating up a lot of time each day and is one of the tasks that my entire staff loathe.  

We need to be able to try to contact these folks from our end to be able to keep their subscription from just expiring or to get them restarted.  If we had a report that would generate any of these customers, we could contact them up to three days in advance of expire when their first renewal payment is attempted and comes through as Declined or Invalid.  This information is already getting listed in the account’s history, so it would seem that it could be something that could be reported. 

Thanks,

Mike

Micropayments are increasingly seen as one component to offset a decline in ROP, at least in Canada. The Winnipeg Free Press, Canada’s second largest independent daily, has successfully pioneered a model. Readers pay .27 cents for the first story. As more stories are read the system works to make the client a full subscriber. We’ve given our news away too long chasing clicks that don’t translate into substantial revenue. This is not a panacea. But it is important. The Canadian industry will see a significant number of papers lock down their sites in the coming year. Micropayments will allow them to still maintain a social media presence while generating revenue. https://www.inma.org/blogs/conference/post.cfm/micropayments-bring-in-new-readers-activate-subscribers-for-winnipeg-free-press

I've noticed over the last four days, our collection pageviews aren't accumulating like they have in the past in Google Analytics. Now in the collections traffic, the pageviews are close to the unique pageviews number. They aren't inflated anymore.

Has anyone else noticed this with their pageviews? Has Google Analytics stopped recognizing the different pages in collection assets?

I'm just getting ready to launch, and am impatient. We have created several collections, but I can't get them to show up with stories. Any suggestions on what I'm doing wrong?

Due to unresponsive former students, I need to be able establish site ownership in order to be able to regain administrator access to our Google Analytics information. Unfortunately, I cannot seem to figure out how to go about uploading the required .txt file to the default URL or even add meta tags to be able to accomplish this. Any help would be appreciated.

The default event time selection the the submission form is every one minute. Who starts or ends an event on the minute? Please changed the default list to every 30 minutes with the option to type in minutes.

Currently, Blox CMS has a way to include inline content with text and formatting or from related assets. That's great!

However, I was wondering in the future if it would be possible to add custom inline types? Thanks!

Join us on January 17th @ 10:30 AM CST

Sports fans nationwide are turning their attention to college hoops, and pick’em contests are a fun and engaging way to turn local sports fans into loyal repeat visitors. At our January customer webinar, Gary Stibolt, sales representative, and Doug Green, product manager at TownNews, will show off our all-new basketball pick’em contests for GamesPerform.

Topics will include:

• Creating bracket pick’em contests to satisfy your audience’s hunger for March college hoops.
• Wowing advertisers with a variety of lucrative banner positions and contest sponsorship opportunities.
• Managing your contests, creating leagues, and showcasing local basketball experts.
• . . . and much more!

Bonus: Webinar registrants will be invited to join the TownNews Bracket Challenge and compete for prizes and bragging rights against other TownNews clients!

Ready to get started? Join us on January 17th at 10:30 AM CST.

Want to take in the webinar on your own time? Register now and we’ll send you a link to the webinar recording once it’s ready.

We are attempting to use the new promo designer block. When a reader abandons his/her unfinished AdOwl order, I would like to offer the reader a button to call us. With an active click-to-call button. Tech support says it isn't possible. Can that be right? Ideas?

I'd like to sort Classified ads placed via AdOwl by category for a given date range. 

To do this. I need to be able to export a search result which includes both an AdOwl identifier and category information. I'm not finding a way to do this.

Category is not a filter setting for AdOwl Orders or Transactions searches.

I can export AdOwl Transactions, but the export does not include category information.

I do not appear to have the capability to export search results for AdOwl Orders.

AdOwl ads contain a unique External ID. but this does not appear to be searchable/indexed content in a Classifieds search: also. I am unable to export the results of a Classified search.

We would use this feature several times per year, perhaps monthly.  

This feature would be used by two people (Classifieds Manager, CEO), which constitutes 50% of our users.

In newsrooms everywhere, our customers are gathering, analyzing, and presenting the news and information that is vital to every healthy community.

To help spread the word about the critical work you're doing, we've created the #LocalMediaProud hashtag on Instagram, Twitter, and Facebook. We'd love to see pics of your team, in the newsroom and on the job. Don't be shy, we know you're out there. :)

Share your newsroom pics to #LocalMediaProud today!

Aaron Gillette

Marketing director

TownNews

Webinar recording now available.

What’s new at TownNews

Engage your audience and earn more revenue with these features and updates you may have missed. At our November customer webinar, Christine Masters, director of product management, and Susan Bell, product manager for BLOX OTT and the BLOX Now app, will highlight the recent advancements you need to know about.

Topics will include:

• An overview of our revamped mobile reporting interface
• New revenue opportunities in BLOX Business Directory
• Improved home screen navigation for BLOX OTT
• The latest BLOX CMS speed and security enhancements
• . . . and much more!

Ready to get started? Watch it today.

Quite often the "Create an Event" tool that is hosted on our website for

the public to enter events into our calendar labels events as Spam.

This occurs especially when someone is trying to create an event that

occurs multiple times but doesn't exactly meet recurring event criteria -

like a theater show that is performed three days in a row, but at different

times of day; or a presentation that happens 2 times in one day.

Because they can't use the recurring events function they attempt to

create a separate event for each date and time, typically the first one

they enter works but the subsequent events are rejected as Spam.

As a result, we fairly regularly receive emails or calls from people who

are getting tripped up by this. The solution we are trying now is to

simply turn the Spam filter off. Time will tell if this solution is

worse than the problem.

My idea is to modify the public-facing "Create an Event" form.

The form currently has an "Occurs" selection field - with options for

Once, Daily, Weekly, Monthly and Yearly - to handle the recurring

events. When the recurring choices are selected the form adapts and

presents more fields to define the recurrence in the When section.

Could there be an occurs "Multiple" option that would then present

additional Date and Time fields? When "Multiple" is selected a secondary

selector field could appear asking "# of Additional Times" with options

for, say, 1-10. With that selection the form would then present the

extra Date and Time fields, for instance labeled Date #2, Time #2; Date

#3, Time #3; Date #4, Time #4; etc.