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Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
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Completed

Webinar | What's BLOX OTT?

Cherry Wolf (Marketing specialist) 7 years ago updated 7 years ago 1

Webinar recording now available.

Grow your audience and drive revenue with streaming video


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BLOX OTT enables media organizations to grow their audiences with branded channels on all of the major streaming platforms, including Roku, Apple TV and Amazon Fire TV. At our January customer webinar, Susan Bell, senior product manager of BLOX OTT, will discuss what over-the-top (OTT) video is, how you can start making money and expanding your reach with streaming video.


Topics will include:

  • An overview of the complete BLOX OTT app suite.
  • Populating your channel with high quality homegrown and community-sourced video.
  • Turning your OTT channel into a powerful driver of new revenue.
  • . . . and much more!


Ready to learn how you can benefit from BLOX OTT? 

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NCAA Men's basketball bracket

jami christopher 7 years ago 0

Will you be doing any online bracketology options for the NCAA Men's basketball tournament? Might be a good way to sale some advertising especially for your college accounts.

+1

Feature request: Locking a block like an asset would be locked

Kyle Whitfield 7 years ago 0

We run into problems sometimes where 2 editors are simultaneously in a block, rearranging pins and then accidentally just saving over one another. It'd be nice for blocks to be locked when someone is in one, much like assets would be locked.


We run into situations, especially in breaking news, where 2 people might have our homepage top stories block open. Both are pinning and re-arranging stories -- but they're accidentally saving over each other's work without knowing it.


What problem(s) does this solve? See above


Why do you need this idea? See above.


How often would you use this feature? Daily

How many people would this affect in our news org? 100+

+1

Feature request: Option to turn on/off photo titles in vertical collections

Kyle Whitfield 7 years ago 0

Hi y'all,


We love vertical collections. It'd be cool if on an individual collection level you could turn on/off photo titles. For example, we love photo titles for listicles but don't like them for live event galleries, where seemingly every photo has the same title. Right now we have CSS on our site that always hides the titles. 


What problem(s) does this idea solve? See above


Why do you need this idea implemented? See above


How often would you use this feature? Daily


How many people in your org would use this? 100+

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styling Twitter list in horizontal format

Pat Checketts 7 years ago 0

Hi, is there a way to horizontally display a Twitter list and do it responsively?  For large formats, we would probably look for 5 or 6 tweets, then switch to a vertical feed for mobile formats

+3

Short Link Make in Town News

tengstrom 7 years ago updated by Kevin M. Cox 7 years ago 2

On WordPress, it offers users the means to grab a short link for the purposes of social media cleanliness, right there in WordPress. With Town News, we have to go to bitly or some other outside provider to get a short link. Why not add a short-link maker within the system, as it doesn't seem to require much programming to do? It could say "Get short link."

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Feature Request : Amazon Payment Handler

Caitlin 7 years ago 0

Our Publisher for NUVO.net would like to request the ability to use Amazon as a payment handler. Reasoning Outlined Below:


1) What problem(s) does this idea solve?

Frictionless payment without releasing data or filling out forms.  Universal, unlike Apple Wallet, etc…2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

When we ask for money to read an article the user already only has an 8 second attention span and they don’t like to part with their money.  Make it safe and easy.
3) How often would you use this feature?

Permanently
4) How many people in your organization would use this feature?

Everyone and all readers


Thank you,

Caitlin 

+1

We would like the ability to have live video stream on our site ala facebook.

diane 7 years ago updated by Meagen Finnerty 7 years ago 5

By time we record/edit/post video it is old news. We'd like to be able to create live on the fly and have the system automatically share it to fb and twitter if possible. Perhaps treat it like 'breaking News' and It only appears on the page if we are 'live'. Once we are done , we can go in and add story and move to a section.

+3
Planned

​Automated Calendaring

Mary Shepard 8 years ago updated by Pat Checketts 7 years ago 3

Local organizations have contacted us about integrating their calendars with ours. They have been able to accomplish this with other local news sites. This would allow them to post the event to their calendar and it automatically appears in ours. Since most modern calendaring software supports the iCal format (as does Town News), would it be possible to integrate approved calendars? I understand we can currently import iCal, however making this more automated would be beneficial for both us internally and our community contacts.

Answer

Hi Mary, 


We can accept an iCal feed from other sites and feed that into your Calendar. The site hosting the events would need to provide you that feed. Please contact our support team for setup.


Thanks!


Phil 

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Completed

Webinar | Industry outlook: Behind the stats that matter to your business

Cherry Wolf (Marketing specialist) 7 years ago updated 7 years ago 2

Join us on August 3rd @ 10:30 AM CDT

At our August customer webinar, we’ll take a deep dive into the numbers that are influencing the news industry today, and explore the concrete ways our solutions can help you thrive in an evolving marketplace.


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Here are just a few of the topics we’ll cover:

  • How many visitors block your ads? How should you respond?

  • More than half of web traffic is mobile . . . What BLOX CMS features can help you serve up a great multi-screen user experience?

  • How can you use audience targeting to boost revenue from both drive-by and loyal users?

  • Which social media platform delivers the most traffic? Are you optimized for social?

  • How can our new collection types—we offer more than a dozen—help you create compelling multimedia content?

  • . . . and much, much more!

Join us on August 3rd at 10:30 AM CDT to learn more.

Want to take in the webinar on your own time? Register now and we’ll send you a link to the webinar recording once it’s ready.

+3
Planned

Trim for web

Erica Smith 9 years ago updated 7 years ago 10

The TCMS "trim for print" feature is nice for stories that need to lose an inch or two for print, but can run in-full online. But the opposite would be nice, too.


This would alleviate some problems, starting with pesky date issues. If print wants to run "today," they could, while online the date would remain "Wednesday" or "Feb. 17" or whatever style was desired. ("Today" in print is often not "today" online — the publication date online is generally a day earlier.)


This also would help when trims made for print cut parts of sentences or paragraphs. It's easy to lose or move the first reference to a person or place when trimming content for print. This feature would allow the complete sentence or paragraph to stay online, and a print-only version of the sentence or paragraph to be written for print.

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Livestream or webcast

Richard 7 years ago 0

Hey, folks — does anyone do webcasts or other sort of livestream via their website?

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Under review

Integration: Apple News and Google Play News Stand?

Caleb Peronnet 7 years ago updated by Christine Masters 7 years ago 1

Hey there!

We recently launched our website in February, and while it's still relatively simple in design, we're always working on integrating new technology in order to stay ahead of our competition; however, two of the integrations I'm still having problems with are Apple News and Google Play Newsstand. 


I have searched the Town News help database and forums for guidance, yet I consistently come up short.

While in theory I could publish an RSS feed (which is another problem in itself) to Apple News, I have heard mixed results of success unless you're publishing in ANF — the format Apple is essentially requiring for any sort of success. When it comes to Newsstand, I simply don't know where to begin on the BLOX end for integration.


Could someone please clarify as to the status of these full integrations. Have they actually been released but not updated in the help guide, still in development, or scrapped entirely?

Answer
Christine Masters 7 years ago

Hi Caleb!


I'm sorry you were having difficulty with the documentation. This was up there before, but I'm not sure if it was removed, or what. I will alert our documentation team. =)


But, I can give you some updates / instructions to try to help you out in the meantime.


For Google Newsstand, we do indeed have a special feed for that. It is essentially just an RSS feed with an additional altf=google_newsstand parameter. Like this:


https://www.flex-showcase.bloxcms.com/search/?t=article&f=rss&altf=google_newsstand


As for Apple News, we have been working with some beta customers on a test implementation of this, to try to learn about the format and all the caveats (there are many thus far). We are still planning on doing a native integration this year, but it got shuffled around a few times and we have been delayed. It is still on our roadmap though!


I hope this helps! Thanks!

+4
Under review

Building Trust through Transparency

Christine Masters 7 years ago updated by anonymous 7 years ago 3

In another community topic, Craig from Calkins was discussing adding a "Fact Box" on articles to show transparency about how the article was written.


I would actually love to talk to you guys about this more. What can TownNews.com do, as your CMS, to help you establish greater trust with your readers?


We've actually been in discussions with Google on ways to employ Fact Check schema in our articles, using ClaimReview and Fact Check data. I think this would be like a Related Content item, but would have some little fields along with it, such as the claim that was made, the "rating" of the claim (true/false on a scale), and the source that was used to verify/debunk the claim. These would be separate Content items, so you could multiples per article, and could even drag them inline next to the claim being made.


As part of that, I'm also looking at ways for news orgs to be more transparent in reporting...


Some ideas that were being discussed:

  • Headline labels to differentiate opinion, satire, commentary, etc. (To avoid confusion that this item may not be news)
  • Publication information - date posted, edits, updates, maybe revisions
  • Location of reporter
  • Sources / citations / references
  • Questions from users in response to the article
  • Conflicts of interest and other declarations
  • Updates (Related Content item)
  • Corrections (Related Content item)

And then I like Craig's additions of:

  • researched by ___
  • edited by ___
  • interviews conducted

Also maybe:

  • fact checked by ___

Maybe there would be a way to differentiate stories that had this information versus other stories? Like, there would be an icon next to the headline... ?


Also, should this be fielded data to help each newsroom remember to write each thing? It could even be like a wizard for the reporter to fill out... Or should it be just a free-form box where you type stuff in?


What do you guys think? Would you use this? Is there even time for this in resource-strapped newsrooms?