Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
+3

SEO Webinar

Jesus Sanchez 3 years ago in BLOX CMS 0

Hello, Given the importance of SEO, it would be helpful to have a webinar dedicated just to the SEO features within Blox and how to take advantage of them. 


I know there's a lot SEO services and plugins out there but I would like to find out which would be helpful when it comes to Blox or not compatible. 


There was a recent webinar that only touched on SEO among many topics. I think it deserves its own. It would also be helpful if the documentation on SEO tools would be updated.

0

Notifer notifications

scott rada 4 years ago in BLOX CMS 0

I just discovered that several of our social accounts had become disconnected in Blox notifier. 

I was able to go in and reconnect the accounts, but it would have been helpful had there been some sort of notification sent to our Blox admin users letting us know the connection was severed.

That would help ensure the problem was addressed more promptly.

+2

Allow user to customize page content

Maureen Reinert 4 years ago in BLOX CMS 0

Is anyone aware of any news sites where the user is able to customize/personalize the content he or she sees -- sort of like the way you can often select the topics you want to see in an app? For example, I want to see crime news, features and just my favorite sport, but I'm not interested in business, so I select those topics and that's what I see on my version of the homepage or some other "my" page.


I think I have figured out a way to do this, but people here are reluctant to try it because they aren't aware of any sites that do this. If someone knows of a site that does this, I would appreciate the information.

+2

Feature Request: Add word wrap ability to HTML Block

Jeff Sebestyen 4 years ago in BLOX CMS updated by Kevin M. Cox 4 years ago 1

It's not often that I need to edit HTML on Blox, but when I do it would be very useful to have the option to word wrap so I can see my code while making quick edits.  At the very least a Maximize button would be cool too.  Of course if I am doing more vigorous work I would use a 3rd-Party notepad; however I find myself using this HTML block more and more often.  Thanks for your consideration.   I have placed a prototype image below.  


Image 694


+1

Syndicate eEditions between sites

dave hon 4 years ago in BLOX CMS 0

It would be nice to be able to syndicate eEditions between sites. Kind of like other content.

0

Displaying Promoted/Sponsored content

Carl Appen 4 years ago in BLOX CMS updated by Maureen Reinert 4 years ago 4

Anyone have examples of integrating (local) paid content within a BLOX site that they'd share? How your blocks are set up to preview content on other assets, how you set a site's advertorial calendar, etc? 

0

Employment Opportunities Posting

Kara Johnson 4 years ago in BLOX CMS 0

Has anyone created a really good-looking and effective employment page/section to feature local job postings? We're hoping to revamp our employment section to make it easier for employers and employees. 

+6
Under review

Way to change start date/time to now

Scott Brunner 7 years ago in BLOX CMS updated by Kevin M. Cox 4 years ago 15

We would like a way to quickly and easily change the start date/time to now to accurately reflect when a story is published. I guess that would look like some sort of button or maybe an extra option by the start date/time in the default article asset window.


We work in a competitive market, and when a story is published is often critical for us. Also, we have times when a reporter or editor will create a file in advance of an event and the start date/time does not get changed to more accurately reflect when a story is published. The difference between when an article asset is created and when an article is published is a big one for us and one we don't want to have to explain to readers. 


Yes, we can manually change it to get really close, but it would be simpler if there was a one-click way to make that happen. If there is, I've missed it!

+2

Add PUBLISH feature to right-click context menu

Eric R 4 years ago in BLOX CMS 0

I'd like to request that a PUBLISH / DO NOT PUBLISH option be added to the right-click context menu when viewing assets.  This would make it very convenient to quickly publish / unpublish assets (possibly as a group) rather than opening the asset and selecting the OTHER tab, then selecting PUBLISH, then saving the asset again.

We'd use this for items like the TRACKING THE STORM weather box we add at the top of our site during weather incidents, or quickly removing LIVESTREAMS when the event is finished.

Image 691

+6

Request: Staff directory pages

Nico 4 years ago in BLOX CMS updated by Mike Stickler 4 years ago 3

I wish Blox had a solution for staff pages. One thing I am confused by is when you use the Author filed for an article, it creates that great little card at the end of the article with the author's photo, title, etc. I wish I could just take that box and stack them on a staff directory page. That author box looks clean and is generated by the system, so why not have say a check box in the user panel that automatically inserts that box in alphabetical order on a staff page?

+3

Write in answer for poll

Marie 4 years ago in BLOX CMS 0

Is there no way to allow a reader to write-in an answer to a poll question? 

+1
Answered

Any Update? Blurry Magnification on Flex E-Edition.

Jeff Sebestyen 4 years ago in BLOX CMS updated by Christine Masters 4 years ago 1

This is now becoming a huge week-long issue from a customer service aspect.  I would like for TownNews staff to provide an update on the repairs with an estimated time of repair, and I would like to know if this issue stems from a Blox update, or an iOS issue.  

Answer
Christine Masters 4 years ago

Hi Jeff!

This should be resolved now. Let me know if you have any additional issues!

+1
Under review

Feature request: weather data

Jared Frank 4 years ago in BLOX CMS updated by Christine Masters 4 years ago 1

Issue: weather data on our TownNews sites differ from forecasts we publish over the air in our newscasts. That is because the weather data in TownNews is not connected to the data we create and use for our on-air product through Baron (or WSI).

Solution: allow for the integration of weather data from the provider or our choice.  Both WSI and Baron offer API access. 

Why: allowing for the integration of weather data from Baron and/or WSI would allow for consistency across all of our platforms. The end result is less confusion among our viewers and users. 

Answer
Christine Masters 4 years ago

Hi Jared!

We do have the ability to integrate with a custom WSI implementation - you need an API key and a clientID from WSI and then that's gets entered into our system. Then, you can use the standard  BLOX display widgets but they are populated with your custom data.


We are considering an integration with Barron (I think you and I have a meeting Monday to discuss?) but it isn't available yet.

0

Blox NOW App

Kara Johnson 4 years ago in BLOX CMS updated by Eric R 4 years ago 1

We're looking into the TownNews Blox NOW app and are wondering if anyone has any pros/cons with their experience. And if you could tell me what your app name is so I could download it and check it out.

0

Feature request: Exclude page skins from analytics

Meg 4 years ago in BLOX CMS 0

Is it possible to exclude page wrappers from our analytics? We use a third party for our obits, and don't need analytics on the page wrappers.