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+4

Feature Request: Podcast asset creation to simplify XML and RSS Data.

John 9 years ago in BLOX CMS updated 9 years ago 2

I'm slowly working through this with my town news contact but it seems like it will be more complicated and I might need to reach out to a third party company.


I'm trying to create a couple podcasts with some students and the level of detail required in the XML is far too much for the currect town news "audio asset" option.


Is it possible to add a Podcast asset with all the specific podcast details Apple and Stitcher require?


Here is an example of a video podcast's RSS XML.


http://feeds.twit.tv/ww_video_large.xml

0

Flash graphics

hbremer1 9 years ago in BLOX CMS 0

I'm trying to upload some Flash graphics but when I create the Flash asset, I can only see a 600x400(ish) portion of the graphic ... anybody know of any way to make the viewing area larger?

0

Bug? Business card Grid doesn't obey column count on Medium and Small breakpoints

Nick 9 years ago in BLOX CMS updated 9 years ago 1

I've got a Business card: Grid(FLEX) set as Display mode: Slideshow and Columns: 2. All is good on Large breakpoint. On Medium and Small it goes to 4 columns. On Extra-Small it goes to 1 column. I understand Extra-Small going to 1 column because it's so small. But Medium and Small should still obey the column layout setting, right? Is this a bug or is it intentional?

0
Answered

Click on the first photo in a story and the second photo shows up, and vice versa

Nick 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 2

We've got an issue on all three of our sites that happens when you click a child photo in a story. When you click the first one, it brings up the bigger gallery page with the second selected. When you click the second, the first opens. And this happens no matter how many photos you have in a story. Here's a graphic, because why not...


Image 154


So does anyone else have the problem?

Answer
Christine Masters 9 years ago

Hi Nick!


I was able to reproduce this on my test site, and I updated your ticket with the information and volunteered to walk through it for the dev so he can see what's happening. I assume it is a bug with the photo count for the URL, so we'll put in a bug ticket for that. Thanks!

0

Facebook Pixel

Kevin M. Cox 9 years ago in BLOX CMS 0

Has anyone added a "Facebook Pixel" to their BLOX site?

0
Answered

Force Facebook to use the default og_image instead of child image?

Kevin M. Cox 9 years ago in BLOX CMS updated 9 years ago 2

It is election season which means we are running a bunch of stories with multiple politician mugshots attached.


Someone pointed out that we may have a potential problem when Facebook displays only one of these on the article preview. As I’m sure you all know, somebody out there is going to take that as us favoring one candidate over the other.


Is there an easy way to prevent Facebook from pulling a child image in a case like this, or make it use the default logo instead?


Any thoughts anyone has are definitely appreciated.

Answer
Christine Masters 9 years ago

I'm not sure if there is a way to do this in Facebook (usually the first person to share the page can choose the main image, but I'm not sure how long that will stay that way for subsequent shares).


We have a feature we're working on where you can upload a different image to be used for the preview, and it would be used for the Facebook og_image as well. So, that may help when that's available.


For now, I would say that lots of papers just make a combined image with the various candidates all represented, and then that single image would be used as the main image on the story (and thus also the og_image).

0
Answered

Collection Series clipping headline

Kevin M. Cox 9 years ago in BLOX CMS updated 9 years ago 3

This one looks like a bug to me.


On a Collection Asset, Series style, long headlines are being clipped when there is plenty of space to display the whole thing.


Image 150


Is this somehow intended behavior?

Answer
Christine Masters 9 years ago

Hi Kevin!


Your file was customized and hadn't been updated. So our developer updated that bit of code on your site. Let me know if it looks better now.


Thanks!


Christine

+2
Under review

Add map/location to HTML assets

Deb Ungerman 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 2

We have several HMTL assets that could benefit from using the location feature. Is this something that could be added?

0
Answered

Embracing HTTPS - NYTimes.com

Kevin M. Cox 10 years ago in BLOX CMS updated by Christine Masters 9 years ago 9
http://open.blogs.nytimes.com/2014/11/13/embracing-https/

Interesting article from the NYT. I'm curious to hear what everyone thinks.

We're already moving this direction with our non-Town News sites and wonder what challenges we'd encounter trying to go all HTTPS on Town News?
0
Answered

Bug in event time display in calendar block template

Jacki Gray 9 years ago in BLOX CMS updated by Phil Pracht (Product Manager) 9 years ago 1

The block template called "Calendar: Event list (flex)" has a bug and displays "12 am" for the "time" rather than "all day" as it does on the asset detail page.

We can not present inaccurate information like so. Can we get this fixed in the template?


Image 153


Here is a sample Calendar detail page with correct "all-day" information:

Answer

Hi Jacki!


We're already aware of this issue and have a fix planned. Thanks!


Phil

0
Completed

We need a way to HIDE live forms on the forms page

Nick 9 years ago in BLOX CMS updated by Rich Griffin | Product Manager (Product Manager) 9 years ago 2

I can't tell you how many times I've designed a form that I want live but hidden on the "Site Forms' page. Not every form needs to be listed there. We can send links to the people who we actually want to fill out the forms. It would also enable us to test forms without the general public knowing they exist. And you may think "Nobody will ever go to the site forms page and see this form" but people always seem to find the areas of our site we never expect them to find.


As the form manager is now we have the option to "Disable." I would like to see an option "Hide" which would just hide the form's existence from the "Site Forms" page.

Answer

Hi Nick,

There is a way to make this happen currently.

  1. Go to the block editor for /site/forms
    1. Open the form index block and and in the appearance tab content fieldset add "/site/forms" the the base url setting. This setting limits the links displayed to only those that are assigned to that base url.
  2. Create a url in the url map that can be used to assign forms to that you don't want displayed and assign the forms skin to it. Instructions for setting up a url and assigning a skin to can be found here LINK
      1. open up the form you want not to display and assign it to that url in the properties>General tab>url setting. You can see how to assign a form to the url you created here

The forms assigned to the second url will not display in the form listing on the site forms page and you will be able to provide a link directly to any of the forms there as well.

Best Regards,

0

Do views of embedded YouTube videos count?

Rebecca Fellenbaum 9 years ago in BLOX CMS 0

When we embed a video by first linking to it as an asset on our Town News site and then placing it on an article as a child asset, do the views count in YouTube?

0
Under review

Facebook refuses to pull child images

Nick 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 23

I've been fooling with this all morning. I'll paste a link in and it gives me either our logo(which is set as the og_image on our site). I deleted that from the back-end because I never want that to show. Then it gives me the second child image. I want the first. So I set the second to "Do not publish" just to test it. THEN it shows the first child image. For crying out loud, why is this? And I'm not talking about an image the size of a fav icon. These images are in the range of 1296x864+. I know Facebook is particular about the size of the images. So it seems like for whatever reason Facebook only sees one image.


Here's one of the pages that refuses to display an image for Facebook: http://www.coastalillustrated.com/columns/community_notes/article_1f806700-eab3-11e5-b9ad-1b2a31f86771.html


Absolutely nothing comes up on Facebook for that one. Is it some way BLOX is displaying the images that prevents Facebook from seeing them? Are we doing something wrong?


I've read the BLOX documentation page and all it lists are the custom properties. These are URL custom properties but am I supposed to set it for ALL urls? Do I give the property og_image a value? The documentation says nothing about giving it a value. But all of the custom properties I know in BLOX have some sort of value.

+1
Answered

Facebook pulling in wrong image when posts are shared

Rob Weir 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 7

Hi there,


We've had a sporadic problem where, in an article without an added image, Facebook is pulling in random images when users share a story (generally starting with a mugshot of the supervising editor or the author, because those are the largest images on a page). We have the Facebook og:image set to be just a plain Missourian logo, but it seems the sharing function is ignoring that altogether.


Has anyone run into this problem, and if so how did you go about resolving it?

Answer
Christine Masters 9 years ago

Make sure your og image is the right size. Facebook has increased their desired og image sizes in the past few years, and if it doesn't like your og image (even though that's the image you are specifically telling them to use) they will use something else instead.


They recommend these sizes:


https://developers.facebook.com/docs/sharing/best-practices#images

0
Under review

No documentation on FLEX infinity scroll

Nick 9 years ago in BLOX CMS updated by Christine Masters 9 years ago 1

Within a few FLEX blocks' template customizations there is an option for "Infinity scroll." I looked on here and help.bloxcms.com and there's nothing about the infinity scroll. I've tested it but can't get it to do anything. Is that feature live yet?