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Completed

Customizing Metered Visits message in Flex.

Jeff Sebestyen 7 years ago in BLOX CMS updated by Christine Masters 7 years ago 2

I would like for the ability to customize the Metering Messages within the Community > Subscription settings, the same location that I can customize the emails to customers that have bought a subscription.  


Otherwise, I am looking to see what file can be edited to changed the Metering Message when a user has 9 out of 10 free stories to view.  Is this CSS or UTL even customizable by the customer?

Answer
Christine Masters 7 years ago

Hi guys!


We're working on an easier module that will allow these to be customized in the admin UI. However, we did implement the code in a way that makes it easy to override these messages at a custom UTL level.


Here is a page with details on the specific macros you can override.


https://help.bloxcms.com/knowledge-base/applications/community/subscription/faq/article_1e7a2630-6ec0-11e5-9ab0-6f110dad59e2.html


If you don't have access to edit the UTL as described, please contact our Customer Support and they should be able to help.

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Answered

Unwanted space created by empty section

tbhall 7 years ago in BLOX CMS updated by Christine Masters 7 years ago 7

Hello,


Is there any way to prevent an empty section from creating unwanted space? 


As shown in the screenshots below: masthead-full-top is creating a space in the header that I can't seem to get rid of. Using the inspect element tool in Chrome I can't find CSS to remove the issue, and the section isn't editable itself.


Any help would be greatly appreciated!

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+1
Under review

How can I fix "Reader View" on FLEX?

Nick 9 years ago in BLOX CMS updated by Robert Dundon 7 years ago 4

Safari and Apple's mobile devices have what's known as "Reader View." It's a nice, clean way to read articles online. We just launched our FLEX site and I see I can use Reader View but when I try it only shows the headline, in-story ads and tagline. I've checked other FLEX sites and they seem to work fine.


What could be preventing it from working on my site?

+1
Under review

Change to how 'buy now' logic interacts with AP photos

Kyle Whitfield 7 years ago in BLOX CMS updated 7 years ago 4

Idea: Revise how the 'buy now' button logic interacts with AP photos ... either add more commonly used AP byline phrases or find a way to better auto detect AP photos moving from Merlin to BLOX


1. What problem(s) does this idea solve? AP, from best we can tell, doesn't have a standardized way of formatting bylines. Some say "Name/AP Photo," some say, "Associated Press file photo," some say XXX "via AP." The "buy now" rule for BLOX stipulates the byline must be 'associated press' or 'ap photo' for the button to disable.


2. Why do you need this idea implemented? Provide as many problems or use cases as possible. We're having too many wire photos go on our site that are for sale that we're not licensed to sell.


3. How often would you use this feature? Daily


4.How many people in your organization would use this feature? The entire company, 200+ people

0

NCAA Men's basketball bracket

jami christopher 7 years ago 0

Will you be doing any online bracketology options for the NCAA Men's basketball tournament? Might be a good way to sale some advertising especially for your college accounts.

0
Under review

[Complaint] New E-Edition format, not the best for mobile. [Screen Shots]

Jeff Sebestyen 7 years ago in BLOX CMS updated by Rich Griffin | Product Manager (Product Manager) 7 years ago 3

I am usually very optimistic when we get new updates in Blox.  But I have 3 issues with this format.  

  • First, as pictured, the navigation buttons cover up content.  Sure, I figured out how to remove the buttons, but my users won't be able to.   The deprecated white navigation buttons in the red bar were the way to go.  I'd like this to be a Per-Site choice to make.
  • Second, under the hamburger menu, there are no descriptions as to what each button does.  
  • Third, because of the update, I have a random gray bar at the top that I now have to fix.  
  • Forth, I do admire the fact that swiping pages left to right now takes a split second.  Finally, the swiping has been improved.  

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+1

Question about / feature request for more configurable autonav block

Brad Bautista 7 years ago in BLOX CMS updated by Maureen Reinert 7 years ago 6

Here's my quandary: 


We're trying to make our calendar utilization more robust, in part by making calendar categories more easily navigable and by hiding some of the breadth of the calendar categories from users by curating the presentation of certain categories.


To that end, I'd like to use an autonav block to direct users to specific calendar pages, though not necessarily all the subcategories of /calendar/, and possibly even to pages outside the /calendar/ directory.


So, to wit: One of the requested features was a page where users can see text listings of a large number of upcoming events — say for the next month. If I create an associated URL (/upcoming_events/) in the /calendar/ directory, it will show up in the autonav block configured to call /calendar/, but it will also show up in the user submission form for calendar events on the dashboard. I don't want users to be able to submit an event as an upcoming event, but I do want them to be able to utilize the autonav to navigate to /upcoming_events/. If I create /upcoming_events/ outside the /calendar/ directory, it will not appear in the dashboard submission form, but it will also not appear in the autonav.


Similarly, we would like users to be able to make submissions under certain categories that are not necessarily presented to all users in the autonav. This is because we have a number of calendar categories which are not extensively populated (dance, car shows) but could be presented together in a broader category (say, entertainment). If /dance/ and /car_shows/ exist under /calendar/, they'll appear in the dashboard submission form, but also in the autonav. We do not want this because we'd rather direct users to fewer, more populated pages instead of many sparsely populated pages. I can use a card block to pull in /dance/ and /car_shows/ submissions to an /entertainment/ page, but the /entertainment/ page will not show up in the autonav unless it is also under /calendar/ — and thus it will show up in the dashboard submission form, which we do not want because "Entertainment" is a broad enough designation that it becomes meaningless unless curated on the front end.


If I've got it right, this is because the autonav and the dashboard submission form both call /calendar/. After racking my brain, the most efficient solution I can think of for this is a block that looks and functions (for the user) like the autonav, but which can be configured in the CMS to display only selected directories. Is there a block that does this? Is it possible? Am I missing an obvious answer?


Any insights are appreciated.


Brad Bautista

Citrus County Chronicle

0

Before/After Photo Slider

Kevin M. Cox 8 years ago in BLOX CMS updated by Aidian 7 years ago 4

Does anybody have a quick/easy solution to get something like JuxtaposeJS working on a Flex site?

https://juxtapose.knightlab.com/


EDIT: Looks like I might be able to just embed the code though... (and I admit I posted before even trying but figured if somebody already has a system like this that is TownNews friendly it will save me some time).

+1

Delay in sending newsletters

Kyle Whitfield 7 years ago in BLOX CMS 0

Would like to learn more about why there's a 5-10 minute delay in newsletters from the moment you click 'send' to the moment they're delivered to subscribers' inboxes. In breaking news situations, that delay puts us well behind our competition. Anything we can do differently?

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Feature request: Setting default section tags by authors

Kyle Whitfield 7 years ago in BLOX CMS 0

In breaking news situations, eliminating steps is always a nice thing.


It'd be awesome if BLOX allowed, in users' profiles, to set what section tags their new assets would default to.


For example: I'm Kyle Whitfield. I cover the New Orleans Saints. It'd be great if every asset I created automatically populated new_orleans/sports/saints like it populates my byline and author field.


What problems would this solve? See above


Why do you need this idea? See above

How often would you use this feature? Daily

How many people would this affect in our news org? 100+

+1

Feature request: Locking a block like an asset would be locked

Kyle Whitfield 7 years ago 0

We run into problems sometimes where 2 editors are simultaneously in a block, rearranging pins and then accidentally just saving over one another. It'd be nice for blocks to be locked when someone is in one, much like assets would be locked.


We run into situations, especially in breaking news, where 2 people might have our homepage top stories block open. Both are pinning and re-arranging stories -- but they're accidentally saving over each other's work without knowing it.


What problem(s) does this solve? See above


Why do you need this idea? See above.


How often would you use this feature? Daily

How many people would this affect in our news org? 100+

+1

Feature request: Option to turn on/off photo titles in vertical collections

Kyle Whitfield 7 years ago 0

Hi y'all,


We love vertical collections. It'd be cool if on an individual collection level you could turn on/off photo titles. For example, we love photo titles for listicles but don't like them for live event galleries, where seemingly every photo has the same title. Right now we have CSS on our site that always hides the titles. 


What problem(s) does this idea solve? See above


Why do you need this idea implemented? See above


How often would you use this feature? Daily


How many people in your org would use this? 100+

+1

Feature Request: Add Publications within batch edit functions

Rod Guajardo 7 years ago in BLOX Total CMS 0

Would be great to be able to assign multiple assets to a publication/page (Publications) through the batch edit function. 


Oftentimes reporters and editors put assets into the system before a dummy is dropped and they know exactly what page an asset should be assigned to. This leaves folks having to open up each individual asset later in the day and assigning a page number to that asset if we want designers to take advantage of the budget tool within InDesign asset manager. 


Example: Opinion page items are put in earlier in the day when possible. This page isn't always in the same position each day, so the editor budgets every asset for the general publication and section but isn't able to assign a page number. Once dummy is dropped and we know the page, each asset (often 10 or more) has to be opened up and assigned a page number. 


If there was a way to assign publications/sections/page numbers to multiple assets at the same time that would be a great timesaver for reporters and editors alike, while also allowing designers to keep using the handy budget tool within ID. 

0

<Body> tag in FLEX?

Nick 7 years ago in BLOX CMS updated by Robert Dundon 7 years ago 2

Can anyone tell me where to find the <body> tag in FLEX? I need to implement some code right after the body tag and I can't find it anywhere.

+4

Ability to add notes to user profiles

Nick 8 years ago in BLOX CMS updated by CadillacNews IT 7 years ago 3

If you're like me you get dozens of tech support calls every week. People needing help logging in, subscribing, navigating the website, etc. For a while now I've wanted the ability to add notes to a user's profile.


There are tons of times people call and say they spoke with me last month, last year, yesterday about X, Y and Z and I have no memory of the conversation because of the sheer number of calls I get. So it would be nice to have a place to jot some quick notes, hidden to the user of course. Maybe a date field and a field for text.


It would also help the user's experience that we actually do remember the conversation.


Would anyone else use a feature like this? Is there a BLOX workaround way to do this that doesn't involve a spreadsheet or text document?


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