Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.
Single spacing instead of double spacing
Hope this helps
Join us | What's new in BLOX CMS!
Join us on February 2nd @ 10:30 AM CST
What's new in BLOX CMS!
At our February customer webinar, Christine Masters, director of product management at TownNews.com, will highlight the exciting new features in this latest major release of BLOX CMS.
We'll cover:
- An exciting new Twitter search panel which helps reporters and editors easily find and incorporate tweets into articles.
- Enabling HTTPs to enhance your site's security, search engine optimization and speed.
- A sneak peak into new Google Tag Manager tools and integrations.
- . . . and more!
Create a Digital Billing System! - Save me from the Grumpy Bookkeeper!
So, Blox CMS is awesome. Our site gets visited and content is easy to add. Our city loves the site. Our sales people have no problem selling the site. But THEN...
...its time for billing. When we do our billing for our OTHER products, we press a button and the invoices, affidavits and proof of performance pop out of the computer. Brilliant!
When we do billing for Blox CMS, it's a long and tired slog through the mud finding each individual ad, printing the report, looking for the next, printing a report... etc, then we capture a picture of each ad on screen and print it out individually as well. Then match them up.
Its tedious, its time consuming, it makes my bookkeeper grumpy!
I don't like having a grumpy bookkeeper.
If anyone has a suggestion, I'm listening. I'm willing to pay money for this.
If such a product does not exist, I would ask and implore for one to be invented. Again, I'm willing to pay a reasonable amount of money to solve the problem. Make it easy for us!
Thanks all!
Bruce McKirdy
Handling story metadata
Hi all,
We have a unique situation at the Columbia Missourian which is that we have students cycle in and out of our newsroom three times a year (gotta love a teaching newspaper). We're trying to get better with story metadata, specifically to help out our archives (in Merlin) to be more searchable.
I'm wondering if anyone has implemented any sort of metadata/tag list suggestion function in their systems (note, I'm talking about something different than the suggestions from Open Calais or the Content Exchange) -- along the lines of suggested metadata that would be internal to a newsroom. e.g. "Columbia police department" or, say, the mayor's or a public official's name. The idea would be to provide a list of frequently used local tags to help newbies know what to add to stories.
Is there a way to find a deeper revision history of stories
It's contest season, and we had several "breaking" news articles that we want to present. We want to show how we covered the story incrementally. A story about a police shooting has 132 revisions, but only the last 20 show up. Is there a way to capture and view those earlier revisions?
Printing stories and graphics from the e-edition
We have entered a feature request to improve the printout of images in e-editions, so the images can be scaled to fit on one page.
Better printing of graphics (such as crossword puzzles) for our customers.
We have several customers who like to print the crossword puzzle from the e-edition each day and solve the puzzle. Right now, the image prints out across 3 or 4 pages -- even when you try to scale it. Also, when a user prints a story from the e-edition, he has no control over the size of the printout.
3) How often would you use this feature?
Readers would use it daily.
4) How many people in your organization would use this feature?
Keywords shooting blanks (bug)
I intend to send this as a ticket too, but we've discovered that when adding a keyword to an asset that there is a bug that creates a new blank keyword field below the keyword that you've added. Blox automatically saves all keywords typed into these fields, so I discovered even the blank ones are automatically saved. Yesterday, I cleaned out HUNDREDS of blank keywords out of our keyword list in the admin. I wanted to mention it for anyone else noticing that the keyword auto-dropdown isn't working quite right.
Publication date not showing on updated stories
When a story is updated and you choose to declare it an "important update" so the story says "updated" with the date and time the story was updated, the original publication date no longer shows in Flex. In Zen we were used to the original publication date remaining on the page and the updated date/time showing up next to it.
For example: Published: March 26 Updated: March 27
Now it just says: Updated: March 27
You have no idea when it was published!
Please bring back this feature! Without the original publication date showing, it is not clear to readers when the story was published.
We have now released this change - and articles with now show the publication date and the updated date.
I think we should also add the TIME, which we left off on this pass. Let me know what you guys think!
Using a form to sell products
Hello!
We currently host our own online store for things we sell such as books and page reprints.
I just noticed Blox has that ability through forms using PayPal and others. I would love to see some examples of how other newspapers have used forms to sell products.
Please share some links. :)
Thanks!
Adding email and social sharing options to the e-edition
The Herald-Dispatch has entered a feature request to add email and social media sharing options to the e-edition.
1) What problem(s) does this idea solve?
Our previous e-edition vendor had this option. Of the complaints we have received about the Town News e-edition (the vast majority of which is customers having trouble getting used to the new format), the top request has been “bring back email and social media sharing on stories.”
2) Why do you need this idea implemented? Provide as many problems or use cases as possible.
Subscribers are accustomed to the option from our previous vendor. They have come to expect the option in our e-edition.
3) How often would you use this feature?
Subscribers would use it daily. It is a very popular feature with older readers.
4) How many people in your organization would use this feature?
Subscribers would use it daily.
Would any other newspaper that uses the e-edition benefit from such a feature?
Thanks!
Andrea
Feature Request: Setting to have the Find User window triggered by the Authors + (add an author to an asset) display only Admins by default.
I've gotta imagine this would help all of y'all. Our Users list in TCMS continues to grow as we have employee turnover, meaning we increasingly have to wade through former staff members to find current ones.
We can't delete the users because it'll break some link, so Town News recommends just demoting them to normal users instead of admins which is fine.
The missing piece of the puzzle is the ability to then not see these normal users by default and only see admins when you go to add an author to an asset.
1. Greatly speeds up the process of adding an author to an asset. For hosted this weeds out all of the subscribers by default showing you only staff members. For TotalCMS this would show only current staff members and not former staff members who have been demoted to regular users.
2. Every single day.
3. Every single employee who uses TotalCMS.
Adding Custom Proper(ties) to Assets Imported via Jobs
I'm experimenting with some things. Currently, I'm testing a "job" that imports CSV file(s) and makes some assets in Blox.
I'd like to add some custom property to some of those assets depending on some data from the CSV file. Is that possible?
CSV is not a recommended way to load assets into BLOX - producing a NITF XML document is preferable and provides the ability to pass custom properties:
Moving or adding start/date time to workflow area?
Would it be possible to consider moving or adding the start/date time field to the workflow tab in an asset? That way a reporter or editor could more easily be reminded of changing the start date/time when they change the workflow, particularly when it's time for something to be published on the site.
Creative Templates for DFP
Has anyone used the creative templates that Town News provides in DFP? We cannot get them to work. http://help.bloxcms.com/app/dfp_flex_templates/. If someone has one working, can you send me a link to check it out?
sliding billboards and clickable wallpaper ads. double click for small busi
Customer support service by UserEcho