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0
Answered

Examples of nice Paywall screens

Kevin M. Cox 9 years ago in BLOX CMS updated 8 years ago 10

I’m looking for some examples of nicely done Paywall screens. You know, the one that comes up below the two preview paragraphs when a non-subscriber hits the wall.


We’ve realized that our standard one is pretty boring and we’d like to spice it up.


One example that we like is at the Lufkin Daily News, nice use of colors and logos.


The page you get taken to after clicking “View Offers” is nice as well.


So what about y’all, has anybody else spiced up their Paywall? I’d love to see some examples.


Thanks!

+2

Add a notes / customer service field in BLOX subscription interface

Jay Allred 8 years ago in BLOX CMS 0

It would be helpful if a tab could be added to the "View Subscription" window that opens when an individual subcriber's name is double-clicked.


Purpose would be to allow text entry of customer service notes when actions were taken that are connected to the subscriber that are not necessarily "recorded" in BLOX.


Could act as a very simple integrated CRM that ties right to subscriber account. Could literally begin with just a window where notes could be added.


Example: CSR takes a phone call with a question from customer, solves problem. Notes date, problem, time.


Example: New subscriber. CSR sends thank you card and gift to subscriber.


Example: Subscriber calls multiple times with one problem or another, Diff people answering phone. Allows for info on previous interactions to be universally avail. "I see you called last week..."


0

Facebook Instant: Including social embeds?

Kyle Whitfield 9 years ago in BLOX CMS updated by Robert Armstrong 8 years ago 2

Submitted this as a ticket but wondering if this is just me being dense?


Are y'all have luck w/ social embeds showing in FB Instant articles? Facebook has some documentation on how to do it. But I **think** it's something TownNews would have to implement. But maybe I'm wrong?

0
Answered

Instructions for setting Defaults for users

hkemp 8 years ago in BLOX CMS updated by Christine Masters 8 years ago 2

Hi there - I would REALLY love to be able to set as "default" some boxes to be automatically checked under Flags and Sections. Being able to have these as defaults would save us SO much time and help with consistency. Would love some help!

Answer
Christine Masters 8 years ago

Two quick things:


Lots of people currently do something by creating an example asset, set up the way you want, but with a start date in the future, and a "no publish" turned on. Then, when you want to create a new asset, you simply clone the example and all of the sections, flags, settings, etc. will come with it, and it will be "no publish" by default.


The annoying thing is that if you sort by start date, all of these dummy assets will show up at the top. You could create a saved search to get rid of them though (by filtering by date, or some other marker).


As a side note, we do have a roadmapped item in the queue for later this year to more officially "bless" this behavior. We would likely add a new flag to designate an asset as a "template" or "dummy" and then it would not be available with the standard search (either in the front end or the back end). A special property would allow you to search for these.


Then, when you wanted to create a new article, you'd click new -> template -> then choose from a popup of the existing starter templates.


Anyway, let me know what you think!

+3

Folders (organization) for blocks in design

Robert Armstrong 8 years ago in BLOX CMS updated by Kevin M. Cox 8 years ago 1

It would be great to see a "folder" structure for Blocks in the Design section where we can place our content/html blocks into so we can orginize better. Either through a drag/drop feature, or in the block itself ("Place in folder"). If no folder, then it would be on the root of the list, with preference of folders showing up first. Folders could be opened and closed.


Often there are lots of different blocks made, even if we try and keep standard and mulit-page blocks. We try and keep keywords and a standard naming conventions, but often miss or don't see blocks even when using the search function.


e.g.

News Folder

  • Breaking News Block
  • World Events Block
  • Local News
  • etc...

Advertising Folder

  • Rates info block
  • Ad sizing and location block
  • Random HTML blocks
  • etc...


Here's a quick mockup to show further what I mean. Image 212

0
Answered

Flex HTML ads, clicked links opening inside the ad frame and not a new window

Kevin M. Cox 8 years ago in BLOX CMS updated 8 years ago 4

We just transitioned to Flex yesterday and one of the problems we've run into is with HTML ads.


When clicked, they are opening the resulting link right there inside the small 300x250 pixel ad box, instead of opening the link in a new tab/window (which is what happens with all other ad types and for HTML ads on Zen).


I'm being told this is intended behavior and nothing can be done on Town News' side of things.


How are y'all getting around this? We've got a major advertiser pretty upset with us right now. I suggested the workaround of them adding the target="_blank" on their side but of course they balked since they've got the same HTML ad tags running across numerous sites and this isn't a problem anywhere else.


Help!

Answer
Christine Masters 8 years ago

Hi guys!


Yes, for HTML ads we had to more to iframes so they would load asynchronously... it helps with people who use networks through Ad Manager and when they were synchronous they would really slow down the page. This also allowed us to implement some new technologies such as refreshable ads, or ad blocks.


As you discovered, a target="_blank" would help.


Also, I would consider this a temporary emergency workaround if you had to, but we still do have the "legacy" mode on HTML ads (which is at the very bottom of the ad size list), which will not load the ad async, and will thus not be in an iframe. It is deprecated though, and some day it will likely not be supported. But, it can help with transitioning ads or with emergencies.

+1
Answered

Single spacing instead of double spacing

Nick 10 years ago in BLOX CMS updated by Christine Masters 8 years ago 8
In the article asset creation window, is there a way to force a single space instead of a double space between paragraphs? I understand when it's actually paragraphs you need double spaces but it just looks bad when you want to things like addresses and they have double spaces between each line. I've even tried editing the html but it keeps forcing double spaces.
Answer
Christine Masters 8 years ago
I also had this problem when we ran a poetry content on our site. You need to switch to editing the HTML and remove the <p> tags and replace with <div> tags.

Hope this helps
0
Completed

Join us | What's new in BLOX CMS!

Cherry Wolf (Marketing specialist) 8 years ago in BLOX CMS updated 8 years ago 1

Join us on February 2nd @ 10:30 AM CST

What's new in BLOX CMS!

At our February customer webinar, Christine Masters, director of product management at TownNews.com, will highlight the exciting new features in this latest major release of BLOX CMS.

Image 209

We'll cover:

  • An exciting new Twitter search panel which helps reporters and editors easily find and incorporate tweets into articles.
  • Enabling HTTPs to enhance your site's security, search engine optimization and speed.
  • A sneak peak into new Google Tag Manager tools and integrations.
  • . . . and more!
Ready to take advantage of the latest and greatest improvements to BLOX CMS? Join us on February 2nd at 10:30 AM CST to learn more.

+2
Under review

Create a Digital Billing System! - Save me from the Grumpy Bookkeeper!

Bruce McKirdy 8 years ago in BLOX CMS updated by Christine Masters 8 years ago 1

So, Blox CMS is awesome. Our site gets visited and content is easy to add. Our city loves the site. Our sales people have no problem selling the site. But THEN...


...its time for billing. When we do our billing for our OTHER products, we press a button and the invoices, affidavits and proof of performance pop out of the computer. Brilliant!


When we do billing for Blox CMS, it's a long and tired slog through the mud finding each individual ad, printing the report, looking for the next, printing a report... etc, then we capture a picture of each ad on screen and print it out individually as well. Then match them up.


Its tedious, its time consuming, it makes my bookkeeper grumpy!


I don't like having a grumpy bookkeeper.


If anyone has a suggestion, I'm listening. I'm willing to pay money for this.


If such a product does not exist, I would ask and implore for one to be invented. Again, I'm willing to pay a reasonable amount of money to solve the problem. Make it easy for us!


Thanks all!


Bruce McKirdy

+2

Handling story metadata

Rob Weir 8 years ago in BLOX CMS 0

Hi all,


We have a unique situation at the Columbia Missourian which is that we have students cycle in and out of our newsroom three times a year (gotta love a teaching newspaper). We're trying to get better with story metadata, specifically to help out our archives (in Merlin) to be more searchable.


I'm wondering if anyone has implemented any sort of metadata/tag list suggestion function in their systems (note, I'm talking about something different than the suggestions from Open Calais or the Content Exchange) -- along the lines of suggested metadata that would be internal to a newsroom. e.g. "Columbia police department" or, say, the mayor's or a public official's name. The idea would be to provide a list of frequently used local tags to help newbies know what to add to stories.

+1

Is there a way to find a deeper revision history of stories

Bob Rose 8 years ago in BLOX CMS 0

It's contest season, and we had several "breaking" news articles that we want to present. We want to show how we covered the story incrementally. A story about a police shooting has 132 revisions, but only the last 20 show up. Is there a way to capture and view those earlier revisions?

0

Printing stories and graphics from the e-edition

Andrea 8 years ago in BLOX CMS 0

We have entered a feature request to improve the printout of images in e-editions, so the images can be scaled to fit on one page.


1) What problem(s) does this idea solve?

Better printing of graphics (such as crossword puzzles) for our customers.


2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

We have several customers who like to print the crossword puzzle from the e-edition each day and solve the puzzle. Right now, the image prints out across 3 or 4 pages -- even when you try to scale it. Also, when a user prints a story from the e-edition, he has no control over the size of the printout.


3) How often would you use this feature?


Readers would use it daily.


4) How many people in your organization would use this feature?


Many employees also print stories and ads from the e-edition for various reasons. Having more control over how those printouts look would be helpful.


0
Completed

Keywords shooting blanks (bug)

Lindy Bazner 11 years ago in BLOX CMS updated by Kevin M. Cox 8 years ago 8

I intend to send this as a ticket too, but we've discovered that when adding a keyword to an asset that there is a bug that creates a new blank keyword field below the keyword that you've added. Blox automatically saves all keywords typed into these fields, so I discovered even the blank ones are automatically saved. Yesterday, I cleaned out HUNDREDS of blank keywords out of our keyword list in the admin. I wanted to mention it for anyone else noticing that the keyword auto-dropdown isn't working quite right.

+11
Completed

Publication date not showing on updated stories

Rebecca Fellenbaum 9 years ago in BLOX CMS updated by Kevin M. Cox 8 years ago 9

When a story is updated and you choose to declare it an "important update" so the story says "updated" with the date and time the story was updated, the original publication date no longer shows in Flex. In Zen we were used to the original publication date remaining on the page and the updated date/time showing up next to it.


For example: Published: March 26 Updated: March 27

Now it just says: Updated: March 27

You have no idea when it was published!


Please bring back this feature! Without the original publication date showing, it is not clear to readers when the story was published.

Answer
Christine Masters 8 years ago

We have now released this change - and articles with now show the publication date and the updated date.


I think we should also add the TIME, which we left off on this pass. Let me know what you guys think!

+1

Using a form to sell products

Andrea 8 years ago in BLOX CMS updated by Nick 8 years ago 3

Hello!


We currently host our own online store for things we sell such as books and page reprints.


I just noticed Blox has that ability through forms using PayPal and others. I would love to see some examples of how other newspapers have used forms to sell products.


Please share some links. :)


Thanks!