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+1

Is there a way to find a deeper revision history of stories

Bob Rose 9 years ago in BLOX CMS 0

It's contest season, and we had several "breaking" news articles that we want to present. We want to show how we covered the story incrementally. A story about a police shooting has 132 revisions, but only the last 20 show up. Is there a way to capture and view those earlier revisions?

0

Printing stories and graphics from the e-edition

Andrea 9 years ago in BLOX CMS 0

We have entered a feature request to improve the printout of images in e-editions, so the images can be scaled to fit on one page.


1) What problem(s) does this idea solve?

Better printing of graphics (such as crossword puzzles) for our customers.


2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

We have several customers who like to print the crossword puzzle from the e-edition each day and solve the puzzle. Right now, the image prints out across 3 or 4 pages -- even when you try to scale it. Also, when a user prints a story from the e-edition, he has no control over the size of the printout.


3) How often would you use this feature?


Readers would use it daily.


4) How many people in your organization would use this feature?


Many employees also print stories and ads from the e-edition for various reasons. Having more control over how those printouts look would be helpful.


0
Completed

Keywords shooting blanks (bug)

Lindy Bazner 11 years ago in BLOX CMS updated by Kevin M. Cox 9 years ago 8

I intend to send this as a ticket too, but we've discovered that when adding a keyword to an asset that there is a bug that creates a new blank keyword field below the keyword that you've added. Blox automatically saves all keywords typed into these fields, so I discovered even the blank ones are automatically saved. Yesterday, I cleaned out HUNDREDS of blank keywords out of our keyword list in the admin. I wanted to mention it for anyone else noticing that the keyword auto-dropdown isn't working quite right.

+11
Completed

Publication date not showing on updated stories

Rebecca Fellenbaum 9 years ago in BLOX CMS updated by Kevin M. Cox 9 years ago 9

When a story is updated and you choose to declare it an "important update" so the story says "updated" with the date and time the story was updated, the original publication date no longer shows in Flex. In Zen we were used to the original publication date remaining on the page and the updated date/time showing up next to it.


For example: Published: March 26 Updated: March 27

Now it just says: Updated: March 27

You have no idea when it was published!


Please bring back this feature! Without the original publication date showing, it is not clear to readers when the story was published.

Answer
Christine Masters 9 years ago

We have now released this change - and articles with now show the publication date and the updated date.


I think we should also add the TIME, which we left off on this pass. Let me know what you guys think!

+1

Using a form to sell products

Andrea 9 years ago in BLOX CMS updated by Nick 9 years ago 3

Hello!


We currently host our own online store for things we sell such as books and page reprints.


I just noticed Blox has that ability through forms using PayPal and others. I would love to see some examples of how other newspapers have used forms to sell products.


Please share some links. :)


Thanks!

+1
Planned

Adding email and social sharing options to the e-edition

Andrea 9 years ago in BLOX CMS updated by Rich Griffin | Product Manager (Product Manager) 9 years ago 3

The Herald-Dispatch has entered a feature request to add email and social media sharing options to the e-edition.


1) What problem(s) does this idea solve?

Our previous e-edition vendor had this option. Of the complaints we have received about the Town News e-edition (the vast majority of which is customers having trouble getting used to the new format), the top request has been “bring back email and social media sharing on stories.”


2) Why do you need this idea implemented? Provide as many problems or use cases as possible.

Subscribers are accustomed to the option from our previous vendor. They have come to expect the option in our e-edition.


3) How often would you use this feature?

Subscribers would use it daily. It is a very popular feature with older readers.


4) How many people in your organization would use this feature?

Subscribers would use it daily.


Would any other newspaper that uses the e-edition benefit from such a feature?


Thanks!
Andrea


+1

Feature Request: Setting to have the Find User window triggered by the Authors + (add an author to an asset) display only Admins by default.

Kevin M. Cox 9 years ago in BLOX CMS updated 9 years ago 2

Image 203


I've gotta imagine this would help all of y'all. Our Users list in TCMS continues to grow as we have employee turnover, meaning we increasingly have to wade through former staff members to find current ones.


We can't delete the users because it'll break some link, so Town News recommends just demoting them to normal users instead of admins which is fine.


The missing piece of the puzzle is the ability to then not see these normal users by default and only see admins when you go to add an author to an asset.


1. Greatly speeds up the process of adding an author to an asset. For hosted this weeds out all of the subscribers by default showing you only staff members. For TotalCMS this would show only current staff members and not former staff members who have been demoted to regular users.


2. Every single day.


3. Every single employee who uses TotalCMS.

0

Adding Custom Proper(ties) to Assets Imported via Jobs

Robert Dundon 9 years ago in BLOX CMS updated by Robert Dundon 9 years ago 5

I'm experimenting with some things. Currently, I'm testing a "job" that imports CSV file(s) and makes some assets in Blox.


I'd like to add some custom property to some of those assets depending on some data from the CSV file. Is that possible?

Answer

CSV is not a recommended way to load assets into BLOX - producing a NITF XML document is preferable and provides the ability to pass custom properties:


https://docs.google.com/document/d/1bXdTF1an2phFvY_EkLytalfNSE7RDLud-AbPk13RL-4/edit#heading=h.7zzo7uxp56y6

0

Moving or adding start/date time to workflow area?

Kyle Whitfield 9 years ago in BLOX CMS 0

Would it be possible to consider moving or adding the start/date time field to the workflow tab in an asset? That way a reporter or editor could more easily be reminded of changing the start date/time when they change the workflow, particularly when it's time for something to be published on the site.

0

Creative Templates for DFP

Craig V 9 years ago in BLOX CMS updated by Laura 9 years ago 5

Has anyone used the creative templates that Town News provides in DFP? We cannot get them to work. http://help.bloxcms.com/app/dfp_flex_templates/. If someone has one working, can you send me a link to check it out?

0
Under review

sliding billboards and clickable wallpaper ads. double click for small busi

Marty Bailey 10 years ago in BLOX CMS updated by Laura 9 years ago 5
We are moving to Flex and we are moving to Doubleclick for small business at the same time. We have over 15 customers who buy sliding billboards and clickable wallpaper ads. Is there anyone currently using these ad units with double click for small busiss
+1
Answered

Users are having to clear cache to view FLEX e-editions

Nick 9 years ago in BLOX CMS updated by Patrick O'Lone (Director of Software Development) 9 years ago 19

We've had a number of problems with our website loading since we migrated to FLEX. Specifically the issues come from viewing the e-edition on Safari mainly on the iPhone, but not always. I get calls at least once a week about this. You can see the problem in the image below. Someone from Town News told me to have the subscribers clear their cache. That typically works but on this non-mobile device it didn't. I submitted a ticket and am waiting to hear back.


One time on my phone even the regular website displayed code as if it wasn't loading the CSS. I had to clear my cache for it to work.


So do any of you FLEX users have this problem?


Image 186

Answer

Alright, we'll consider this issue officially addressed at this point.

0
Answered

What's the expected XML format for the "Blox Classifieds Standard XML" Job?

Robert Dundon 9 years ago in BLOX CMS updated by Patrick O'Lone (Director of Software Development) 9 years ago 1

Posted a TN Ticket, but added here as well and in case anyone else has the same question.


I have a question about the "jobs" feature in the Application settings (via the top-right gear in Blox) in the Classifieds application. One option is "Blox Classifieds Standard XML job"

Since XML can be many standards and formats, is there any idea on which format is expected? I couldn't find anything so far.

Answer

The BLOX Classifieds Standard XML format is documented as part of a larger import and export guide. Here is the relevant section about this format:


https://docs.google.com/document/d/1bXdTF1an2phFvY_EkLytalfNSE7RDLud-AbPk13RL-4/edit#heading=h.61wrsu0666s


That document covers other import formats such as NITF and how to tune that for ingestion in BLOX.

+1

Inform PerfectPixel locations

Ben Vankat 9 years ago in BLOX CMS 0

We embed videos on article pages via a tool from Inform, our video vendor. The PerfectPixel tool has three positions available -- numbered 1-3 -- in the default Flex templates.


(http://help.bloxcms.com/knowledge-base/integrations/video/article_69cd682c-18ee-11e5-9dfb-4bdf1d789ed9.html)


Both positions 1 and 2 are stacked at the top of the body text, below the social media sharing buttons. The position is responsive, so the width adjusts with the body text when related assets are attached to the story. But having them stacked is redundant.


It would be nice if Position 1 was higher on the page to allow for a larger video, even when related assets are used. Currently, there's not a way to show a PerfectPixel video wider than 490px -- the width of the body text -- on a page with related assets.


Proposal: Putting the Position 1 div in the wider space below the byline would allow for larger video playback on article pages. And gives editors three distinct positions to choose from on the page.


Moving the div higher would cause the video to compete with a child photo asset attached to the story. But editors would be able to manage whether a video or photo was the dominant visual on the page.